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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Great price, Great shipping, Great product! Satisfied customer. Will return.
I wanted to recreate a worn out mug originally created with a different vendor. The images turned out even more vibrantly. Wonderful protective packaging box (will keep for future re-use). As a retired career designer and production manager, I look especially at these qualities. My hubby and I love using personalized mugs for everyday use. Plus friends enjoy seeing our travel adventures this way!
*** I will make all our (and gift) future coffee cups with Zazzle!
Located templates and followed instructions. Discovery of capabilities as used with successes and failures. End product was my text, Zazzle format, and beautiful print product in an amazing 2-3 day turnaround.
I'm very happy with the product I ordered. I was in a rush and paid $80 for expedited shipping. It arrived 1 day later than quoted, which did cause problems for what I needed it for.
I was nervous the personalization wasn't going to happen because there were no details of it in the receipt. I was happy to see they all came out as expected: beautiful
I custom ordered 30 wedding invitations. And when they arrive, they were in perfect condition. And exactly how I created them. The whole shipping process took less and 5 days to arrive. And it is all in amazing quality. I would highly recommend.
I ordered some Halloween invites they came out good they printed them every detail thank you there perfect
It was super easy to use! The shirt looked great as-is, but I decided to add a little something to it and it came out exactly as expected!
I have been waiting to order business cards for a while but never did because either I couldnt find one I liked or I couldn't upload what I wanted exactly. I've ordered from Zazzle before and tried again and I was able to do it exactly how I wanted it. I am going to reorder and change small things but they were details I messed up on ie the wrong color and type of font...too loud and hard to read for some older folks but I absolutely love them. They are totally me and makes me feel awesome that I have them
It was very easy to use the site and place my order. I would definitely order from the site again!
Very easy to navigate what I wanted
Very pleased with my card
Fast delivery!
Great quality
My experience with Zazzle was great! This is my second time ordering my business cards from them and they always come out perfect and get here so fast!
Great experience! Nice napkins and delivered quickly!
Once I chose the sign it was easy to change the font and background. The order was received faster than stated. Sign is more beautiful than the preview.
My order was shipped quickly and arrived just a few days later. It was protected and packaged with no damage. Great order!
It was very easy to use their template to complete my invitations. Order came very quick.
I found exactly what I was looking for and they are really cute...but a little expensive! 25 invitations were $50.00. And I under-ordered so I am going to have to order more. UGH.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

