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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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We needed a personalized gift for our son's white coat ceremony, and Zazzle's website was the only place I was able to have something shipped in time. The gift we ordered was perfect and arrived when it was scheduled. We were very pleased with the product and service.
Great quality items for half the price & very fast shipping
Baby shower invitations and thank you cards. A little expensive but worth the money. Beautiful work thank you.
This is my second order of photo buttons. I needed an updated photo for my daughter's senior year as a cheerleader. All the other parents want one so I shared the link.
My design was printed and arrived just how it was mocked up on the site.
Was very satisfied with the experience thru Zazzle keep up the good work
I placed my order and received immediate confirmation that is was being worked.
This is an awesome product. It is exactly what I need to market my relationship app
Perfect transaction! I received the mug two days after ordered! Securely packaged and flawless quality mug.
The product I ordered looks faded and not of good quality. I'm not very happy with the product.
Easy to use, fair pricing. Limited lot options though. To get 20 invites I had to order 10 invites twice. Other than that, no complaints
We saw a shirt in a store that was too small, but perfect in every other way, and I just knew that I could find it on Zazzle... which I did. It arrived promptly and was a perfect fit.
Couldn't be happier. Very simple, easy process to personalize and have delivered. Quick turnaround time!
We love how these invitations turned out! Amazing quality!
I was very pleased with the ease of online creation and the outcome of the mug I made as a gift for a friend. The pricing on the mug itself seemed quite reasonable and comparable to many other online resources. But really, Zazzle, $10.95 for standard shipping a mug approximately 25 miles to my house? And, if I wanted it shipped express to arrive in 3 or 4 days, the cost would have been $25 something! I work for an online gift shop and I know what the real range of shipping prices are for items of that size and weight. I would order from you more often if your shipping costs were more realistic.
I'm always weary to try and unknown business, but my shorts were perfect and shipping was very fast. Very pleased that I took a chance!
Ordered my product and it arrived on time and exactly as advertised. The box it came in was very sturdy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Britta,
I'm very sorry to hear your order did not meet your expectations.
I will be reaching out to you shortly via email to look into this and provide you with a suitable resolution. I look forward to hearing from you.
Kind regards,
Craig