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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Got to checkout to find that it's £8.00 to ship a 2.5cm sticker set of 20. This is ludicrous and arguably daylight robbery.
I really like this because is was super easy to create it.
Zazzle didn't have several of the pillows we were looking for & we just received the ones we ordered yesterday. They look a lot cheaper in person and the pink color is not what it looks like online. The pillows are also a lot smaller than they look online. I paid extra to order from Zazzle because the same pillows looked cheap & small on Amazon. However, these are not what we expected.
Hi Anne,
I'm very sorry to hear that your throw pillows do not meet your expectations.
I will certainly be looking into this for you and will reach out to your shortly via email to assist.
I hope we can resolve this for you shortly.
Kind regards,
Craig
Front start to finish Zazzle was amazing. So many options and an array of invites and paper products. I will def order again!
Very easy & convenient -- I ordered invitations for a baby shower -- & they arrived quickly & are great quality...very easy for me to work with online...very pleased with the invitations.
My business cards turned out great! And the quality was nice! Thanks
Fun to build my own invitations on their website. Impressed they emailed me twice to make sure i received my package.
Delivery smooth updates provided throughout order. Looking forward to future purchases
Overall it was really good. Wish the image was more crisp. Has that inkjet look to it.
Invites looked awesome! Great product! Fast & easy!
My order came in earlier than expected which was good because it arrived by my son's birthday.
The postcards were lovely, but as expensive as some greeting cards.
Hi Sandra,
I'm sorry to hear you were not completely satisfied with the cost of some of your postcards.
I will be reaching out to you shortly via email to provide further information and any assistance you may need.
Kind regards,
Craig
I ordered from Zazzle and have never been disappointed in the quality. The mug I purchased is horrible and it is a gift
Hi Yvette,
I'm sorry to hear your mug did not meet your expectations. I have now reached out to you via email to look into this situation further.
I look forward to assisting you and providing a suitable resolution.
Kind regards,
Craig
Easy to design, easy to order, quick delivery. When I got it, it looked exactly as I designed it.
It was easy to design my mug. It arrived quickly and well packaged. It is just what I wanted to give to a friend.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Devin,
I'm really sorry to hear about the shipping prices for our stickers. Please kindly send an email to [email protected], so that we may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan