Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The personalization process was super easy and the delivery time was fast.
The photo blanket is excellent, clear pictures, quick delivery
I've looked everywhere for tiles like these and finally found exactly what I was looking for! They are beautiful!
Don't like them
Name and address too small and too light
Won't be using them
Zazzle has the best products and gets them to you in a timely manner. I've never been disappointed by anything I've ordered fr them.
Great, service. I was very happy with my order and that I could customize it the way I needed too.
The gender reveal invitations were exactly what I wanted. They were so cute and very good quality. I highly recommend!
I was hesitant to order just because I didn't think it would be what I wanted but, my order came exactly how I wanted it and it also came before the expected delivery date.
Options and design customization are so easy and the production time exceeds expectations, Excellent quality. Highly recommend.
Ordered a framed photo collage for my husband's birthday. The quality is spectacular and I can't wait to give it to him! You can add so many memories on this collage and the quality of the pictures is great. I'm so glad I found this gift on Zazzle! He's going to love this gift! Thank you!
I loved the product, however, I received a teared box so I had to look for a different way to give this present. Just be conscious you might experience the same, other than that things went well and would definitely recommend this product.
I purchased the 36"x24" option and it is perfect. There will be plenty of space for our guests to sign and then we will have it framed and hung in our house.
The Post Its done very well. They were expensive, but I wanted them. So I knew how much they were gonna cost up front. Excellent job
We received our order faster than expected, and it was great quality.
Love the stickers... exactly what i was looking for
The plaid ribbon I ordered was what was listed as the McClellan plaid It's close. The blue of the plaid is more purple. I wish it was more accurate to the true color.
They look exactly as shown and go all the way through the envelope. I couldn't be happier
The numbers are off kilter when using the hanging feature from the back of the clock.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

