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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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My experience with Zazzle was flawless.
September 22, 2025

The personalization process was super easy and the delivery time was fast.

Date of experience: September 12, 2025
Colorado
1 review
0 helpful votes
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Sisters birthday
September 22, 2025

The photo blanket is excellent, clear pictures, quick delivery

Date of experience: September 12, 2025
Mississippi
1 review
0 helpful votes
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Tiles are beautiful!
September 22, 2025

I've looked everywhere for tiles like these and finally found exactly what I was looking for! They are beautiful!

Date of experience: September 12, 2025
Bermuda
1 review
0 helpful votes
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Address labels
September 22, 2025

Don't like them
Name and address too small and too light
Won't be using them

Date of experience: September 12, 2025
Utah
1 review
0 helpful votes
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Great products and service
September 22, 2025

Zazzle has the best products and gets them to you in a timely manner. I've never been disappointed by anything I've ordered fr them.

Date of experience: September 12, 2025
Tennessee
1 review
0 helpful votes
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Wedding Anniversary Invitations.
September 22, 2025

Great, service. I was very happy with my order and that I could customize it the way I needed too.

Date of experience: September 12, 2025
Alabama
1 review
0 helpful votes
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Gender Reveal Invitations
September 22, 2025

The gender reveal invitations were exactly what I wanted. They were so cute and very good quality. I highly recommend!

Date of experience: September 12, 2025
New York
1 review
0 helpful votes
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Very cute golf balls
September 22, 2025

Easy ordering and delivery was quick. Cute golf balls.

Date of experience: September 12, 2025
Pennsylvania
1 review
0 helpful votes
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I was hesitant to order just because I didn't think it would be what I wanted but, my order came exactly how I wanted it and it also came before the expected delivery date.

Date of experience: September 12, 2025
Kansas
1 review
0 helpful votes
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Excellent resource!
September 22, 2025

Options and design customization are so easy and the production time exceeds expectations, Excellent quality. Highly recommend.

Date of experience: September 12, 2025
North Carolina
1 review
0 helpful votes
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Amazing Gift!
September 22, 2025

Ordered a framed photo collage for my husband's birthday. The quality is spectacular and I can't wait to give it to him! You can add so many memories on this collage and the quality of the pictures is great. I'm so glad I found this gift on Zazzle! He's going to love this gift! Thank you!

Date of experience: September 12, 2025
Pennsylvania
1 review
0 helpful votes
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I loved it!
September 22, 2025

I loved the product, however, I received a teared box so I had to look for a different way to give this present. Just be conscious you might experience the same, other than that things went well and would definitely recommend this product.

Date of experience: September 12, 2025
Connecticut
1 review
0 helpful votes
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Great Guest Book Option
September 18, 2025

I purchased the 36"x24" option and it is perfect. There will be plenty of space for our guests to sign and then we will have it framed and hung in our house.

Date of experience: September 8, 2025
Pennsylvania
1 review
0 helpful votes
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Great job!
September 17, 2025

The Post Its done very well. They were expensive, but I wanted them. So I knew how much they were gonna cost up front. Excellent job

Date of experience: September 6, 2025
Illinois
1 review
0 helpful votes
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Received faster than expected
September 16, 2025

We received our order faster than expected, and it was great quality.

Date of experience: September 6, 2025
Maryland
1 review
0 helpful votes
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Love it
September 16, 2025

Love the stickers... exactly what i was looking for

Date of experience: September 6, 2025
California
1 review
0 helpful votes
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Purple?
September 16, 2025

The plaid ribbon I ordered was what was listed as the McClellan plaid It's close. The blue of the plaid is more purple. I wish it was more accurate to the true color.

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2025
California
1 review
0 helpful votes
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Beautifully done
September 16, 2025

They look exactly as shown and go all the way through the envelope. I couldn't be happier

Date of experience: September 6, 2025
Georgia
1 review
0 helpful votes
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Picture was nice and clear
September 16, 2025

The personalized picture came back very nice and clear.

Date of experience: September 6, 2025
Missouri
1 review
0 helpful votes
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Off kilter
September 16, 2025

The numbers are off kilter when using the hanging feature from the back of the clock.

Zazzle attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2025