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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Love my new stamp! Zazzle made it super easy to choose a design to my liking and easily customize with my information
It was a quick, easy, and simple process. Everything came out beautifully.
I was able to create a lawn sign and additional banner to my liking. I got the wording I wanted along with the pictures for my sons graduation. They both came out as designed, great picture quality, and good material to sustain outdoor weather.
I would like to see more products from the designer, for other locations I have visited.
Got the cards we order on time and they came out great!
The quality of Zazzle's business cards fell short of my expectations. I would encourage potential customers to be thorough with their order details. Despite a sale being promoted, I was offered an extra discount for subscribing to their text messages. However, when I finished my purchase, I noticed that this so-called 'extra discount' actually increased my total cost. This situation felt reminiscent of a bait-and-switch tactic, which could inadvertently lead to customers paying more than they initially estimated.
Hi Jennifer,
I'm really sorry to hear about the quality issues you experienced with your business card order, along with the discount issues. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
It was terrible. The sign I ordered came in wrinkled and folded so bad I can't fix it.
Hi Jori,
I'm really sorry to hear about the quality issues you've experienced with your sign order. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
Great shirt, looks just like I thought it should! Why do you need 50 letters?
Shirt arrived on time and was exactly what I ordered.
I wanted to order more than the prototype, but the website goes back to the starting page. I will be using another means for ordering the invitations
Hi Laura,
I'm really sorry to hear about the website issues you've experienced while placing your order. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
Came quickly and looked great! We are excited to show it off at our wedding!
I'm very happy with the overall experience. Ordering was easy. Price was fair. Order arrived sooner than I thought. I will definitely order from Zazzle again.
I liked how easy it was to order and personalize my card and gift. It all arrived on time for my son's birthday and he was happy with both, so naturally I was happy too!
Item is a little smaller than a medium I'm used to. But good quality.
I absolutely love my save the dates. Great quality and very cute design. I've gotten so many compliments.
The design looks good, but, unfortunately, I don't think I will gift the T-shirts to my family as planned because the fabric is pretty rough.
Hi Tracy,
I'm really sorry to hear about the fabric you've experienced with your t-shirt order, especially as they were intended on being a gift for your family. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
Great transaction.appreciate the communication. Will buy again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vanessa
I glad to see that you seem satisfied with your cards but want to check if there was some other issue that wasn't shown in your review.
I will be sending you a private message here requesting your order details so that we can look into this.
I look forward to assisting you further!
Thank you,
Margaret