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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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T shirt arrived timely and custom lettering looked great.
The poster I ordered for my baby shower came out beautiful and had great quality!
We love our throw pillow we ordered. My only complaint was the shipping cost of $10.79. So many places offer free shipping now that it seems like a lot. But we are very happy with the product and the quick turnaround.
I ordered my business cards and received them on time. They look exactly as expected.
I was so excited and happy to receive my 3 business cards but two of them were not punched with earring holes. One has the holes marked but not punched and the other has nothing. The quality is good overall but the follow through is not where it should be.
Zazzle delivered! The poster was just as pictured. The photos were sharp and the layout was great! Will use them again and highly recommend their work to anyone.
Fantastic company to use. They get the order right and they do it quickly.
Love my new stamp! Zazzle made it super easy to choose a design to my liking and easily customize with my information
It was a quick, easy, and simple process. Everything came out beautifully.
I was able to create a lawn sign and additional banner to my liking. I got the wording I wanted along with the pictures for my sons graduation. They both came out as designed, great picture quality, and good material to sustain outdoor weather.
I would like to see more products from the designer, for other locations I have visited.
Got the cards we order on time and they came out great!
Hi Vanessa
I glad to see that you seem satisfied with your cards but want to check if there was some other issue that wasn't shown in your review.
I will be sending you a private message here requesting your order details so that we can look into this.
I look forward to assisting you further!
Thank you,
Margaret
The quality of Zazzle's business cards fell short of my expectations. I would encourage potential customers to be thorough with their order details. Despite a sale being promoted, I was offered an extra discount for subscribing to their text messages. However, when I finished my purchase, I noticed that this so-called 'extra discount' actually increased my total cost. This situation felt reminiscent of a bait-and-switch tactic, which could inadvertently lead to customers paying more than they initially estimated.
Hi Jennifer,
I'm really sorry to hear about the quality issues you experienced with your business card order, along with the discount issues. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
It was terrible. The sign I ordered came in wrinkled and folded so bad I can't fix it.
Hi Jori,
I'm really sorry to hear about the quality issues you've experienced with your sign order. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
Great shirt, looks just like I thought it should! Why do you need 50 letters?
Shirt arrived on time and was exactly what I ordered.
I wanted to order more than the prototype, but the website goes back to the starting page. I will be using another means for ordering the invitations
Hi Laura,
I'm really sorry to hear about the website issues you've experienced while placing your order. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
Came quickly and looked great! We are excited to show it off at our wedding!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kimberlee,
I'm really sorry to hear about the earring hole issue you've experienced with your business card order. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan