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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I'm very happy with the overall experience. Ordering was easy. Price was fair. Order arrived sooner than I thought. I will definitely order from Zazzle again.
I liked how easy it was to order and personalize my card and gift. It all arrived on time for my son's birthday and he was happy with both, so naturally I was happy too!
Item is a little smaller than a medium I'm used to. But good quality.
I absolutely love my save the dates. Great quality and very cute design. I've gotten so many compliments.
Great transaction.appreciate the communication. Will buy again.
From start to finish, it was an easy experience. There was samples available to go by, there are different color options, font, size,...etc. They made them quick and shipped it out fast. I am 1000% satisfied with the product we received and the whole process to obtain it. Would recommend them and would go with them always.
My order process was smooth, it came quickly, and it was exactly as advertised!
I ordered all in one invitations and they came out exactly how I was expecting, even a little better! Easy to use the editing tool to fully customize the invitations. Great overall experience
Love it was a little late and package damaged but cards were in tact and good
Zazzle had a bunch of different designs that we both really liked. It was easy to customize the wedding invites and thank you cards exactly how we wanted. Shipping was fast, I was surprised we got everything within a week of ordering! I was surprised at the paper quality and printing quality as well
Thank you for making the wonderful labels. They worked great and everyone loved the Bernie Brewsie
I ordered 10 invites and they were perfect. Thank you. They arrived very quickly.
I was a little worried at first but it was super easy to customize my product and i received it quick! I loved it!
First time ordered thank you cards and im supper happy how did this came out. Delievery was on time
As well.
Ordered customized napkins for my daughters shower for this October. On website it show Brite vibrant colors. When I received them they look like someone photocopied the print on them. For the money I spent on these napkins they are totally not worth it. I will probably be embarrassed to even use them
Hi Linda,
I'm really sorry to hear about the quality of the napkins for your daughter's shower. We'll be more than happy to look into that for you and get this resolved so everything will be perfect for her big day. Please send us an email to [email protected], with your order ID number and we'll be happy to assist.
Kindest regards,
Jordan
My first experience with stickers and first time with Zazzle. I kept my design simple and their process was easy. Product arrived on time and no doubt I will order more.
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Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Tracy,
I'm really sorry to hear about the fabric you've experienced with your t-shirt order, especially as they were intended on being a gift for your family. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan