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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Paid extra for one day shipping and they arrived on time! Upgraded to linen, but I don't think they were worth the extra charge.
Love the way the invitations turned out and how easy it was to use the provided template to design them.
I am happy with Zazzle. I like making invites and cards. So easy to navigate, to upload images and to design my own. Their backgrounds are so varied and beautiful! And overall quality is truly amazing. Delivery time is excellent. And their prices are reasonable. I will be keeping my membership with them!
I received my T-shirt 4 days after I placed my order. This was way before the estimated delivery date.
Got my shirt and it looks and fits amazing! Got my magnets. Love them!
I didn't receive my order when I should have so I signed in to check the status. I saw it has been canceled. Of course no one had notified me. When I called Customer service to find out what the problem was they said they wouldnt print an image of the car because of copyright. I explain to them that I bought the car and it is registered to me and I need the business cards for a show that I am in in two days. They didn't seem to care at all and really screwed me over. I will never use this site again.
I have been struggling at work (grocery retail) with customers touching me to get my attention, being ADHD and autistic with sensory issues, and difficulties telling people to stop. Especially after it's already happened.
The big white buttons that say 'Please Don't Touch Me, I'm Autistic' were a desperation-buy, and I was a little afraid of getting harassed at work by HR and people in general.
But so far so good! I pinned it to my back shoulder where most people touch me, and it even brought attention to the issue with people who had no idea I've been really struggling.
I ordered shower invitations and the were beautifully printed on high quality paper. I also received my order earlier than expected! Very pleased with the product and the service.
Great design and top quality card stock! Love my new business cards.
T shirt arrived timely and custom lettering looked great.
The poster I ordered for my baby shower came out beautiful and had great quality!
We love our throw pillow we ordered. My only complaint was the shipping cost of $10.79. So many places offer free shipping now that it seems like a lot. But we are very happy with the product and the quick turnaround.
I ordered my business cards and received them on time. They look exactly as expected.
I was so excited and happy to receive my 3 business cards but two of them were not punched with earring holes. One has the holes marked but not punched and the other has nothing. The quality is good overall but the follow through is not where it should be.
Hi Kimberlee,
I'm really sorry to hear about the earring hole issue you've experienced with your business card order. I can confirm that an email has been sent to you regarding the matter - rest assured that we will be more than happy to look into the matter for you and get this resolved.
Kindest regards,
Jordan
Zazzle delivered! The poster was just as pictured. The photos were sharp and the layout was great! Will use them again and highly recommend their work to anyone.
Fantastic company to use. They get the order right and they do it quickly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dani,
I am so sorry to hear that your order could not get processed/design was rejected. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. A member from our Content Management Team has tried to get in touch with you via email. If you can please reply to the email as soon as possible we will be happy to assist you further.
Thank you for your patience.
Thank you,
Katie Ann