ZapakaReviews 522

I ordered 2 dresses because I couldn't decide on what color I wanted and would have preferred to see them in person. Website indicated "easy returns." Only one dress was delivered. I contacted customer service and realized it came from China. They confirmed that I did only get one dress but required me to send a picture of what I received.? The gray dress was snagged in several spots. I finally received the pink dress and the color looked dingy. It didn't even look brand new. I requested a return. The customer service person indicated I'd have to return it to China. I'd do better trying to sell them. Even if it's a garage sale. Don't buy from this company. I have never had to take pictures of items to send to customer service just to return items. Unless they were damaged.

ZPKDS1956 blue flower
Robe évasée à fleurs bleues années 1950
Robe de bonne qualité. Trés belles couleurs et correspond à la photo.
Reçue dans les délais malgré le Covid.
Elle est un tout petit peu trop grande pour la partie haute. J ai eu peur de commander la taille en dessous de peur d etre trop serrée à la taille. Je n ai pas beaucoup de poitrine. Je suis à l aise dedans. Je fais 81 cm de tour de taille, 90 cm de tour de poitrine et 102 de bassin. La robe a une longueur d environ 60 cm depuis la taille. J ai commandé du L. Je suis contente pour mon premier achat d une robe en ligne.

It's been over two weeks and I haven't received anything. Waste of my money! I'm genuinely upset about it.

Recieved my bathing suit today. Well made. Good quality and reasonable price. Would highly recommend to my friends.

I ordered 3 bathing suits and 2 tops for my grand daughter and all items were cute, well made and good quality. I was pleasantly surprised after reading others reviews of what a good experience I had, tracking didn't update very often but all items received in 2 weeks.

I want to change my comment. Made an order at this store. There are problems with the tracking number. But the order came on time. The dress is very pretty. I ordered a size dress, very well tailored. Nice and high quality material. My daughter is very happy.In addition, I was refunded 20 percent of the cost. I highly recommend this store. Both the support service and the clothing are of a very high standard.

I was a bit worried about ordering from this site. I was really surprised with the delivering and the quality of the dressed great prices also.

This is the first time i buy from this site, i bought a vintage dress and i love love it, it arrived with in 3 days, the colors is exactly the same as in the photo, and the cut is flattering, surely i will buy from them again.

"Highly recommended. I've ordered from Zapaka a few times in the past and have always received satisfactory service. I promptly got whatever cute clothes I ordered. Everything also seemed well-made and in good condition.

In my last order, however, one item came with a significant defect. As soon as I contacted customer service and explained the problem, I was shipped a new item free of charge! They seemed helpful, apologetic and kind, especially compared to other companies I've dealt with in the past."

Ordered a Yellow dress and after almost a month I finally recieved it and well let me start by saying that this dress was nothing more that a piece of sheer material and it is so see threw that you may as well be naked! The quality of the dress is just horrible it came with a belt but there are no loops to put the belt threw to secure it in place, I was told by the company that if I wanted to return it that I had to pay for return postage and of course guess where the product came from... China! I wouldn't purchase anything else from this business ever.

Very satisfied with my purchase exactly what I'm looking for. The dress was gorgeous and arrived exactly as described and pictured. The size fit exactly according to the measurements in the size chart. The dress was to arrive 7 to 15 days from ordering and it arrived on the 8th day. We are very pleased.

The dress fit perfectly the first time. No back and forth over sizing or anything. The high quality of the fabric and stitch work is amazing! I absolutely fell in love with my dress and went back to order more dresses in that style. I can't wait to keep up with their updates in patterns.

I placed my order and contacted customer service to see if I would get it on time for an event. They were honest and advise that as things are with COVID-19 they could be assure me it would. They gave me the option to cancel but I didn't. I received my order in time. They were professional and communicated fast with me.