Yours Truly Clothing

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Yours Truly Clothing

1.8

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Yours Truly Clothing Reviews Summary

Yours Truly Clothing has a rating of 1.8 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yours Truly Clothing most frequently mention black friday, customer service and phone number. Yours Truly Clothing ranks 1764th among Women's Clothing sites.

service
16
value
15
shipping
16
returns
13
quality
13

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Utah
1 review
1 helpful vote
Follow Amanda B.
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They took my 64$ And never sent out my items! Haven't responded to any of my emails and the phone number goes straight to some weird automated account! I'm so pissed off!

Date of experience: November 22, 2019
Texas
1 review
1 helpful vote
Follow gianna m.
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Super shady company, shipping takes MINIMUM two weeks, and my hoodie cost me $73 dollars and the quality is HORRIBLE. My champion hoodies were 10 dollars cheaper and way higher quality. This hoodie is as thin as something you can get for $15 and on the inside of every embroidered part there is some kind of paper. Don't waste your money, total scam.

Date of experience: November 14, 2019
Colorado
1 review
3 helpful votes
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Terrible
October 23, 2019

Shirt materials attract lint. I ordered a jacket and it sounds like a trash bag everytime i walk. The tag said another company's name/sports wear. Packages take months to come in. This was the last time i'll order from them. Phora lost my support

Date of experience: October 22, 2019
California
1 review
3 helpful votes
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Terrible
October 12, 2019

I made an order over a month ago, contacted them & they say there were delays yet they haven't sent me a shipping email. I'm still waiting & my clothes haven't gotten here

Date of experience: October 11, 2019
Texas
1 review
5 helpful votes
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Can I give a zero?
September 4, 2019

Placed my order at the beginning of August... it is now the beginning of September. I've sent multiple emails to the company and not gotten one response. I just dispute the charges with my bank. Don't waste your money just buy a Brandy Melville hoodie with a butterfly on it and move on.

Date of experience: September 4, 2019
New Mexico
1 review
3 helpful votes
Follow Cristie M.
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I ordered two sweatshirts and three shirts back in April 2019, and I only received one sweatshirt and three shirts. So I have contacted their support via email every since I realized I wasn't going to receive it in a separate package. And I still haven't even gotten a reply from that. This is really frustrating considering that each sweatshirt were $75 a piece. With this being said I will never order from them again even though I'm really a huge fan of Phora. I was most excited to even get to order these items considering I have been really interested in his logo For sometime now. I really expected that this wouldn't have happened and I am really disappointed. I don't think I would run the risk of not ever receiving my items and get him through this company.

Date of experience: June 7, 2019
Arkansas
1 review
2 helpful votes
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SCAMMERS
May 8, 2019

Placed an order in NOVEMBER. It is now May and I have no received a thing as well as everyone else that purchased online. PLEASE call your bank because this company is a SCAM. There's 100's if not thousands of people waiting on their "order" from November. They'll respond on Instagram comments to act like they're a real company to tell you to dm them or email them then never check the dm or email. Fraudulent company and it ruins the name Phora.

Date of experience: May 8, 2019
California
1 review
3 helpful votes
Follow L L.
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ALERT! ALERT! ALERT! SCAMMERS AND THEIVES AHEAD
DO NOT ORDER FROM YOURSTRULEYCLOTHING.COM
So. I ordered twice once for Black Friday and the second time for a Christmas gift for my daughter that is a fan of this clothing brand, And the first order I only received part of my order and the second order I had the same issue. I have left several messages and I still get ignored. I DONT RECOMMED ODERING ONLINE AS YOU MAY NOT RECIVE YOUR FULL ORDER.AND NO ONE RESPONDS BACK. BEWARE! YOU WILL NOT SEE YOUR MERCH!

Date of experience: May 7, 2019
Canada
1 review
4 helpful votes
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Missing items
April 28, 2019

So I've ordered from this company many times, however, as many others i haven't received items from my Black Friday order. I have emailed them about 10 times, receiving only one reply. I have commented on their posts only later to realize they deleted my comment. I have dm'd them and still nothing.

Date of experience: April 28, 2019
Texas
1 review
1 helpful vote
Follow Amelia O.
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I was one of the first orders on black friday and still have not received my merchandise. I have wrote various emails, commented on their Instagram posts, and even direct messaged their Instagram. Despite receiving replies a few times, I still have not gotten a refund or the merchandise that is owed to me. They have even opened a physical store in Los Angeles before completely dealing with all the disputes from me, along with others who have ordered and have the same complaints.

Date of experience: April 13, 2019
Canada
1 review
0 helpful votes
Follow Brandon C.
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Pathetic overall
April 12, 2019

I ordered with Yours Truly Co. On Black Friday of 2018. Like a lot of other people with negative reviews on the company. After 6 months of waiting and emailing with no reply and asking for a refund, I had finally received my 9 piece Mystery Box (that cost $150, and had to pay an extra $30 to take it home from the post office).

To put it lightly, I was disappointed by the pathetic assortment of cloths that came out of the mystery box.
Everything that came out other than the 1 (semi) decent hoodie and 2 shirts from 2017 overstock was clearly a set of basic plain tees that were cheaply and haphazardly designed with one word to fill the 9 item order for my mystery box.

The cheap designs look nothing like the shirts on the website either.

I wasted $180 on a pack of clothes I wouldn't spend $50 on.

I will never purchase anything from this company again, and hope that nobody else will either.

Their clothing is cheap, customer service is awful, and they clearly do not care about their customers. I hope that nobody else wastes their money and has to go through the stress associated with dealing with this company.

Yours Truly,
Brandon

Date of experience: April 12, 2019
Virginia
1 review
3 helpful votes
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Best!
April 11, 2019

I ordered 2 sweatshirts and they took about 2 or 3 weeks to get here! Then I ordered 2 more and those came in about 4-5 weeks it may have taken a long time to get here but I LOVE YOURS TRULY CLOTHING!

Date of experience: April 10, 2019
Germany
1 review
1 helpful vote
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Give them time
April 10, 2019

All I can say is, give them time. He just started his own clothing line with any help from big companies. He accomplished everything on his own. And this is NOT a scam. The order does come in and it's worth the wait. But I do recommend this place

Date of experience: April 9, 2019
California
1 review
3 helpful votes
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Yours Truly Forever
April 10, 2019

So this store is the most best thing that ever happened frfr i love it so much this is a blessing for phora and his team

Date of experience: April 9, 2019
New York
1 review
1 helpful vote
Follow Ashley G.
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The clothing is great but the shipment takes forever. Don't get me wrong I love Phora & have always been supportive but I waited 4 months for my package of a 2 hoodies, t shirts, slides, and a very cheap quality phone case which I do not recommend. They don't even give you your $50 gift card, I had given up hope of receiving it after 2 months. Definitely not worth the wait, plus I've been reading comments, people still HAVE NOT received their package!

Date of experience: April 9, 2019
California
1 review
1 helpful vote
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Its a very good place and the cloths have a very good style and the prices are some what good not too pricy and I love the clothing.

Date of experience: April 9, 2019
California
1 review
1 helpful vote
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Its very good clothing every one is nice and it's a very good place to get clothing and has some what good prices.

Date of experience: April 9, 2019
North Carolina
1 review
1 helpful vote
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Phora i love you
April 10, 2019

Im so glad that you finally have a store traveling just to go see the store is amazing the experience was even better tears of joy man i love you so much thank you for all the amazing music and helping a girl out you know. You're amazing thank you Love the clothing continue to succeed and be happy so happy for you phora store is beyond beautiful & clothing is even better would give it 100 starts if i could

Date of experience: April 9, 2019
Nebraska
1 review
0 helpful votes
Follow Sarah G.
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I ordered a hoodie and some slides on Black Friday. It's been 4 months and i've only received my hoodie, no slides. I've tried emailing them and trying to contact them through different platforms, and still no reply. I have been robbed and I do not want anybody else to go through the same thing. Would not recommend at all!

Date of experience: March 25, 2019
New Mexico
1 review
0 helpful votes
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Amazing
March 26, 2019

I order 2 hoodies 1 blanket and 5 shirts on Black Friday an had to wait 2 months for it but didn't mind and order another 4 shirts and 1 Hoodie on 3/16/19 am finally got it. I love the design

Date of experience: March 25, 2019

From the business

Streetwear | Fashion | Loyalty