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Yours Truly Clothing has a rating of 1.8 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yours Truly Clothing most frequently mention black friday, customer service and phone number. Yours Truly Clothing ranks 1764th among Women's Clothing sites.
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Yours truly clothing is scamming people. I ordered in November 2023. Here it is end of January. Never received.
I ordered 8 months ago. I've sent countless emails to the company trying to get any information about anything, and still no response. Definitely a scam, boo to Phora
I ordered a pair of sweatpants and when I received them there was a large hole in the seam. I emailed customer support numerous times and was ignored. I also called them numerous times but was unable to get in touch with anyone. I also tried to make contact with them on other social networks but was completely ignored. Cheap quality and even worse customer service.
I ordered my daughter a sweat shirt and sweats and I swear the are manufacturing each stone and these to make it. I've reached out to customer service, no response, left Facebook messages, called a number, NO RESPONSE AT ALL. I ordered at the beginning of December 2021 nothing to show for my 110.00 purchase. If I had known, I would've read reviews and never wasted a dime with this company (if it even is a company)?
I ordered on Black Friday, got an email confirming my purchase then for WEEKS received no tracking number. I started to get worried. I went to their Instagram page and found numerous comments that no one was reviewing their tracking numbers. And most hadn't got their merch in MONTHS! I immediately emailed them saying it was ridiculous to scam people like this during these tough times and threatened to report them to the bank as fraudulent. To which I got a very fast reply offering store CREDIT or simply have my items "reshipped". I clearly didn't want store credit seeing as that no one was even reviving their stuff so I responded that clearly just wanted the items I paid for or I would just go report them to the bank. Within days my hoodie came to my house. I will never order from them again and it's a shame that they are scamming people who support them. Not to mention they deleted numerous comments about their scamming behavior on Instagram which made people more upset and worried.
I purchased something 3 things on there website and it's been 2 months and still never received It don't buy! Don't waste your money they don't ever answer my emails
I'm a really big fan of phora and his music I really am but I ordered my items on Black Friday and I still haven't received anything, my order hasn't even shipped and now it's January 9,2022 so I've been waiting for a while now.
Horrible company with horrible customer service! I made an order of $260 and they never fulfilled my order. I sent them an email over a month later asking about my order (since I had not heard anything) and after 2 weeks I got a reply from them saying they could not fulfill my order as one item was "out of stock". They said they do not issue refunds and I would need to ask for a store credit. It's been months and I have not received any of my order or gotten a refund/store credit. They do not reply to emails to resolve the situation and do not have a phone number to contact. Do NOT purchase from here.
I ordered sweatpants from them over a year ago. Never received them. Emailed them at least 6 times never got a response. It's not like their merch is cheap. It's expensive. And you'd think they'd have the decency to at least refund or send an email. Do not buy from them unless you are famous. You won't receive your merch in a decent time or at all even. I would give zero stars if I could…. Yours truly~ Allycia
I am so annoyed with this brand and I hate to say that because I love Phora and I have been a fan of him for years now. Although this is my first time ordering from him and it is the worst experience I have ever had. I ordered about four hoodies on May 2, now it is July 9. I am still currently waiting for my order, I've contacted them several times regarding my order. It usually takes them days to even answer me back, but when I finally got a response one of the times I was told that my package was going to be shipped out there was warehouse delays. So then I waited for about a week after I heard back from them, I emailed them on the 29th I believe, all I was told was that a tracking number will be provided when my items are shipped out yesterday which was July 8 I had emailed them asking if I am ever going to receive a tracking number I was told it would be provided a few days after the 29th and I still haven't received anythin. All I was told is that they can give me store credit or I can send them my order so they can resend what I had already ordered. I wasn't even offered a refund for this bull$#*!! This is beyond ridiculous because I spent well over $300 on some stuff I was super excited to get it yeah I never got any of it. Honestly will probably never buy from them again super $#*!ty. I'd honestly rather go to a tee shirt Company and just get pictures printed out on my shirt or hoodie because this is ridiculous. I WILL NEVER BE BUYING FROM THEM AGAIN.
So he just not gonna give us the stuff we ordered or what? Atleast say something. Came here to see if other people had the same and no wonder it's 2 stars
I ordered my package over 4 months ago and still haven't received it yet. No delivery update. And when I contacted them I still haven't received a response.
My mom ordered me stuff on black friday for christmas it came about a month later. Recently i ordered a hoodie & it only took about 2 weeks to get here. It takes them time to send things because they package them & send them. After its ships they can't really do anything.
Now tell me how can you sell products NOT SHIP THEM after they sold out but make new ones instead of shipping the ones already ordered? Please I have ordered on a lot of sites and I know it takes some longer hut with this one it never took this long and it's funny how it's always the "limited mystery boxes" I am so mad because I paid ALMOST 100 FOR SHIPPING so it would arrive by time but still not shipped nor any answer by the incompetent customer service!
I placed my order on December 1st $123.00 every time I go to check the order status it states to contact customer support! There is obviously no one running the store, no customer support! I have E-mailed them 5 times and only one robotic reply of "Your request is being reviewed by support staff" I am so filing with the BBB as the phone number is a dead end and this is NOT how you do business. All of the people that have ordered for their loved ones for Christmas will be SOL... PHORA needs to put some attention into his Merch business.
This was going to be my God daughter's Christmas gift because she is a big fan. I have a feeling it's not going to make it here in time or maybe at all. I've been trying to get ahold of these guys and no answer they obviously don't care. I mean i don't care if they get in touch with me they probably just give me fake Smiles but my goddaughter could have had a real one.
This company is garbage. Once again they can update their site with sales but take 5 months to deliver and never reply to emails.
I placed an order of almost $200 on black Friday I still have not even got a shipping number all it says is order placed the store if you didn't know is actually closed no longer exist so you can call the number that goes to the store but you're never going to reach anyone I've emailed them probably 50 or so times and gotten one automated response it was from my very first email I've now reached out and made a complaint on Twitter I've contacted the Better Business Bureau I've contacted them on Facebook Instagram nobody will get back to me I will never ever ever in my life order from this company again and I will never recommend this business to anyone I can't even believe that they conduct themselves in this manner
Im very disappointed! I ordered a couple items more than a month ago and I still have NOT RECEIVED ANYTHING! I've tried contacting them through email a lot of times and it's the same answer "they're working hard on the order" s or because of Covid! I've asked if I can cancel my order but they said they can't it's like why not if my order hasn't even shipped! Super frustrating! I WILL NEVER ORDER ANYTHING FROM THEM AGAIN!
Answer: They email you back very quickly, its a scripted response. No answered to the questions I have asked!
Answer: NO! I have asked them to cancel my order and refund my money... Its been 3 months and no clothing and no refund. I'm filing a fraud report with my bank.
Answer: No. They're telling others that they are shipping orders from THIS MONTH but can't ship from already paid orders from November? If you comment on their Instagram page they'll even tell you to dm them or email them but then never respond to you. Fraudulent company.

