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YesAsia

3.7

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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Excellent Experience!
October 11, 2016

Product as described; good communication & customer service; speedy shipping; AA++

Date of experience: October 11, 2016
Canada
1 review
0 helpful votes
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Great Site.
October 11, 2016

I love yesasia they have been always great to me as a customer for years and I never had problem with them.

Date of experience: October 10, 2016
France
1 review
0 helpful votes
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Good stuff available
October 9, 2016

It's a gift for my daughter. This site seems to be good.

Date of experience: October 7, 2016
Canada
1 review
0 helpful votes
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I bought 4 albums in july (2 bts, exo nd toppdogg lol) and i was super happy with them bc everything came in perfect condition and in the time frame they stated so i bought another album just now (SHINEE BOI) and im like super excited bc i know its gonna be LIT <333 thanks boyz

Date of experience: October 4, 2016
Texas
1 review
0 helpful votes
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Didn't get free shipping
September 28, 2016

Prices are crazy, and the page advertises free international shipping. However, when ordering in the US, I still had to pay a minimum of $3.99 for standard shipping. Don't advertise it if it's not true.

Date of experience: September 28, 2016
Australia
1 review
1 helpful vote
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Excellent Service
September 15, 2016

I have purchased many times with Yesasia and always come away with good service and well packaged parcels, very important in today's rough mailing environment.
Highly recommended.

Date of experience: September 15, 2016
Malaysia
1 review
1 helpful vote
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I am happy with the convenient of the website. Is just that the selection of the CD products are not many. Certain music CD's cannot be found here.

Date of experience: September 5, 2016
Florida
1 review
1 helpful vote
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Great service!
August 21, 2016

Always easy to search for my favorites & easy checkout process! Thanks again!

Date of experience: August 21, 2016
Canada
1 review
0 helpful votes
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Reliable^^
August 11, 2016

I use yesasia to buy kpop stuff and video games. I usually choose express shipping because I like to be able to track (also as an excuse to get my items faster, hehe) but I think the express shipping is than kpopmart or kpoptown. I've had no problems so far and my items arrive relatively fast (I live in Canada)

Date of experience: August 10, 2016
California
1 review
0 helpful votes
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Good site~
August 11, 2016

I've been buying albums from yesasia for a while :) This is a very convenience and trustworthy website~^^ Definitely will recommend to others^^

Date of experience: August 10, 2016
GB
1 review
1 helpful vote
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Never fails me
August 5, 2016

Been using the site for about 15 years now. Excellent service.

Date of experience: August 5, 2016
Canada
1 review
0 helpful votes
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Always help me found what I needs, and never have trouble regarding shipping

Date of experience: August 3, 2016
GB
1 review
1 helpful vote
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Yesasia primarily supplies music, films and books from Far Eastern countries but it also stocks many western titles, and classic and vintage titles too. A good range and variety ( including TV series) and good value. I have never had a problem with their shipping in over ten years.

Date of experience: August 2, 2016
Malaysia
1 review
1 helpful vote
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My fave!
August 3, 2016

I love YesAsia! It's my favourite place to shop for Japanese and Korean stuff. The item information is detailed, making it easy for me to make my choice. The site is user-friendly, shipping is pretty fast and packaging is secure (bubble wrap + box). Once, my Arashi CD case was damaged (cracked), and YesAsia had no problem replacing it with a new one, so props to the customer service as well!

Date of experience: August 2, 2016
Missouri
1 review
0 helpful votes
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Look No More!
August 3, 2016

YESASIA has the best selection of Japanese magazines than any other I have found. The ordering process is easy, and delivering of my order was faster than expected. They kept me updated as to the status of my order. I would highly recommend YESASIA!

Date of experience: August 1, 2016
Virginia
1 review
1 helpful vote
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A DVD Candy Store
July 27, 2016

Always a great shopping experience: very easy to use site, excellent information on the dvds, lots of great Korean, Chinese and Japanese period dramas, many English subtitled, email notification of new additions, reasonable prices

Date of experience: July 26, 2016
Wisconsin
1 review
1 helpful vote
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I buy my K-pop albums here because I get them with in the time period or sooner then they expected! And they seem to have better deals. They even come in great condition too. I ordered from other sites too, but this one I trust the most with handling and getting them to you on time.

Date of experience: July 16, 2016
Australia
1 review
1 helpful vote
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The Best of Asia
July 15, 2016

Fantastic range, fair prices - particularly specials and during sales. Lots of interesting collectables. Great selection of mainland China DVDs, many unavailable elsewhere. Quick and secure delivery, with free shipping to Australia and elsewhere - depending on purchase value.
What else could a movie/music lover/collector want. Love YesAsia!

Date of experience: July 14, 2016
Singapore
1 review
0 helpful votes
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Experience
July 8, 2016

This is my first online purchase with YesAsia. The full experience has to include delivery as well. Hence, I can't comment much at this stage.

Date of experience: July 6, 2016
Washington
3 reviews
1 helpful vote
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I purchase many products from YesAsia because you offer the newest items before anyone else. I have been searching for the Entertainer OST ever since the drama began and I haven't found it available anywhere until today. I received an email from YesAsia that included the OST availabilty as soon as it is released. I just about jumped for joy and immediately ordered it. I can count on YesAsia for all of my Korean DVDs and OST needs. Thank you so much YesAsia for all the great service.

Date of experience: July 5, 2016