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YesAsia Reviews Summary
The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews
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Found what the movies I wanted at a wonderful price. Thank you YesAsia!
Just processed my first order on YESASIA. Process was very smooth and easy. Great shipping discount for international orders and even a coupon! Can't wait to receive my Big Bang CD! Thanks!
I love purchasing from YesAsia! It is the best site I've ever found in terms of buying Korean music. I contacted customer service about a TV drama and received a very quick and extremely courteous reply. The site is user friendly and normally it's easy to find what I want. It felt like I had to enter my credit card number 2 or 3 times before I was able to complete my purchase, which is the only negative from this visit.
I had difficulty checking out because I am sending the package to the middle east... tsk... task. But I have been a loyal buyer since 2014. I do t understand why the system does not keep note of my details.
I've used this site numerous times, and found almost everything I was looking for. They have a very great selection of products to choose from and all are well described. Plus, the free shipping option is also a nice bonus.
This is a wonderful and reliable online shopping for all the Asian movies, TV series, books and magazines. I've been shopping on this site since 2009. Awesome services. Thank you YesAsia.
Ive used Yesasia quite a few times for album orders and so far there has never been anything wrong with them or any issues with shipping. Im very pleased with the service and will continue to use it
I have ordered many products from YESASIA.com and have never been disappointed. They always come through and with PayPal it is very easy to pay.
Thank you YesAsia for having exactly what I was looking for! Your site is easy to navigate and the checkout was speedy & no hassle. Would definitely recommend to anyone who asks!
This website has blu-rays of Johnnie To's films. How could I give them anything less than five stars?
The albums cost too much with poster included. I would like it if they offered free folded poster like most sites. But still a good experience
I always get my K-pop albums and posters on Yesasia.com. They have great prizes, it is cheaper to get them here than going to a little store that is an hour away from my house. The store is way too expensive for just getting one album. But Yesasia has good prizes and you get additional items. I always get my products in one week after release, also in great conditions. I already have bought 5 albums on this website, and I'll keep buying them on here. Keep up the great work!
I have ordered more than 10 times on this website already. Everytime the goods arrived correctly & without any damage. Free shipping option is a plus.
Been a customer for over 10 years and have rarely had anything to complain about. I get many comics, books, CDs, toys and calendars from here. Shipping is usually free unless you choose to pay more ( to get it quicker) but I prefer the free option my things have never gone missing.
Great variety of products to choose from.
Excellent service.
Thus a pleasure to buy from Yesasia
It is so simple to order, and I have not had any issues with ordering in the past. It is a bit annoying that the posters come as seperate deliveries, but I can understand why they do that. Keep up the good work~
I haven been buying from YesAsia since 2011. They have most competitive prices online, I get all my Kpop, Jpop CD's and movies here. They package everything so well with care and all items are original. It's worth the 2 weeks wait or more.
I have been looking everywhere for the theatrical version of sukiyaki Western Django and the ordinary distributor only had the cut version. If you want Asian movies how they're supposed to be seen, this is the best place.
I've been a client for so long now. I've only encountered problems probably twice but the company made sure that the end deal suits both our interests. Will continue shopping here! :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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