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YesAsia

3.7

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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

We monitor reviews for authenticity

Canada
5 reviews
13 helpful votes
Follow John S.
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Sites such as kpopmart, and ktown4u give you the poster for free when you buy an album but yesasia charges $5 for a piece of paper.
BUT aside from the expensive and overpriced merchandise, yesasia is very organized, has an easy-to-navigate website, great customer service, well bubble-wrapped packages. If you don't mind spending $10-20 more than the average Kpop merchandise site, YesAsia would be a great go-to kpop store.

Date of experience: July 4, 2016
Canada
1 review
1 helpful vote
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Splendid!
July 1, 2016

Detailed description! Order with a secure mind, easily! Amazing customer service ;)

Date of experience: June 30, 2016
Colorado
1 review
1 helpful vote
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I buy both Kpop and Jpop stuff from Yesasia.com. Please don't be surprised if the item prices are higher than some of the other Kpop stores online, however their shipping fees are much less than any of the others. They make the final price of the order cheaper. They even have free international shipping on orders over $50. So yeah I buy a lot of my albums and concert DVDs from them.

Date of experience: June 30, 2016
Indiana
1 review
1 helpful vote
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Always reliable
June 29, 2016

Love YESASIA for all my music merchandise purchases. They always have what I want in stock and get it out to me quickly.

Date of experience: June 27, 2016
KR
1 review
1 helpful vote
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I used Yesasia to buy merchandise and music when I live in Puerto Rico, very far away, after searching online I would always end up buying with them because they have the best prices. Now I live In Seoul, Korea, and I can not believe that most of the merchandise I want now is still cheaper with them than in the streets of Seoul. And their free shipping is the best!

Date of experience: June 27, 2016
Sweden
1 review
0 helpful votes
Follow Jessica J.
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Yesasia is a decent online shop, I like the fact that you get your delivery rather fast for me it take maybe 2 weeks for the order to come to my door, But i have to complain about something, when I bought a TVXQ album Secret Code I got that album delivered broken the whole CD case fell apart once opened it and I dont unpack my stuff roughly, thats something Yesasia needs to be better at its to make sure that the items you buy are whole and clean

But other than that they are very good at service, they answer if something is wrong, or if you regret a buy, they help me with that

Date of experience: June 26, 2016
Malaysia
1 review
0 helpful votes
Follow Alan C.
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A Good All Asian Entertainment Website With Most Asian Media's Available For Sale. Things To Consider For Improvements: To Periodically Review and Replenish Temporarily Out-of-Stock Items As More Items Become Unavailable and To Consider Including Thai's Media's And Middle East Asia Like Arabians Entertainment For Truly All Asian Entertainment!

Date of experience: June 26, 2016
Puerto Rico
5 reviews
28 helpful votes
Follow Daly S.
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I've only ordered once in this website and when I did I was a little scared because of all the negative reviews. The prices seem a little higher than most websites but I was going to order the Got7 Japanese album Moriagatteyo, which was $50+, so I got the free shipping. The shipping was fast and they provided me with a trackng number. Most websites that give me a tracking number that I can'tt use once the item leaves Korea, but this store isn't based on Korea. It isn't my favorite store for kpop albums but if I ever have to order a Japanese one I'll definitely use this website again. My item arrived with plenty bubble rap and on time.

Date of experience: June 17, 2016
France
1 review
0 helpful votes
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Perfect
June 13, 2016

A large choice of artists, products. Easy to find and command. Always secured expeditions.
You can trust.

Date of experience: June 12, 2016
Saudi Arabia
1 review
0 helpful votes
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Love the site
June 12, 2016

I love buying from yesasia, have ordered many times from them, good costumer service and timely deliveries

Date of experience: June 11, 2016
Virginia
1 review
0 helpful votes
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AMAZING!
June 10, 2016

I love ordering from here! I have heard other people complain about where they order from and I have NEVER had any issues with YesAsia. I love their quick responses and updates and willingness to help. LOVE THEM! Thank you!

Date of experience: June 10, 2016
Denmark
1 review
0 helpful votes
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Always so good to find what I search for in your shop - excellent service - and you've got such good humour:-)

Date of experience: June 5, 2016
Canada
1 review
0 helpful votes
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Nice item, with good description. Nice deal with the shipping and good price.

Date of experience: June 3, 2016
Canada
1 review
1 helpful vote
Follow Ione Y.
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It has not only kpop albums korean press but most importantly it has albums in other presses. Those presses that i can't find easily and have a reasonable price. Sometimes price can be overwhelming but it's one of the most reasonable one out there. If only my packages come early or within 15days then it would be 5stars for me. I can't really blame YesAsia too coz post can be such a pain sometimes. And really appreciate the free shipping.

Date of experience: June 3, 2016
Michigan
1 review
0 helpful votes
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YesAsia shopper
June 3, 2016

I've used YesAsia several times over the years and they've always delivered products in a timely fashion and in great condition!

Date of experience: June 3, 2016
Australia
1 review
15 helpful votes
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Awesome
June 1, 2016

I have bought from YesAsia many times and have had no problems. I have bought CDs, figurines, magazines and they all came in perfect condition. Once I bought a CD which was later discovered to be out of stock, but I got the amount credited to my YesAsia account with no problems, and was able to use it later for another purchase. Although some items may seem a little pricey, it's worth it for the free shipping (if you spend over 39 USD - which isn't hard) and quality service. There is also a wonderful range of products.

Date of experience: June 1, 2016
New Jersey
1 review
0 helpful votes
Follow Karen B.
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YesAsia always gets me my kpop albums and other merch shipped out in time and here quickly. They have JYJ and Junsu items which is primarily what I look for. And the purchases contribute to the music charts which is why I buy kpop from them. Found some fun, rare items this purchase. I highly recommend them.

I do wish there were more things like magazines, or dvds that were region free so I could play them here in the US. And light sticks!

Date of experience: May 27, 2016
Florida
1 review
0 helpful votes
Follow Karmilda G.
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I truly love YesAsia. They are the only choice for me when it comes to buying kpop albums to add to my collection. If any problems arise with my order, they are always willing to help fix it any way that they can. The service is always fast.

Date of experience: May 25, 2016
Canada
1 review
0 helpful votes
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Very user friendly
May 20, 2016

Easy to follow and user friendly, would definitely come back again

Date of experience: May 20, 2016
Illinois
1 review
0 helpful votes
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Love buying from Yesasia.com I get all the items I would like and quick shipping. I can easily find what I want and good pricing.

Date of experience: May 18, 2016