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YesAsia

3.7

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YesAsia Reviews Summary

The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.

This summary is generated by AI, based on text from customer reviews

service
46
value
48
shipping
49
returns
23
quality
48

We monitor reviews for authenticity

Hong Kong
1 review
0 helpful votes
Follow L L B.
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Want to buy Mirror CD however your Mirror Piano book appeared. I have paid already! Please cancel and refund the order! Crying... :(

Date of experience: January 6, 2022
Hong Kong
1 review
0 helpful votes
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Service
January 6, 2022

Good easy happy helpful Good easy happy helpful Good easy happy helpful Good easy happy helpful Good easy happy helpful

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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When I got to my cart, a banner said I got free shipping with my $31 purchase. I should have seen that coincident amount as suspicious, but I need three product and so ended up paying $16 so I can have a tracking number. Frowny face. But thanks for having Red Cliff parts 1 & 2!

Date of experience: November 12, 2021
Australia
1 review
0 helpful votes
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I have always been advised if DVD is unavailable and service is quick and has many old dramas as well

Date of experience: October 29, 2021
Italy
1 review
1 helpful vote
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The prices are way too high compared to other sellers (say you'll buy a Japanese version of a dvd set: they're going to charge you thrice the cost you'd pay getting it from Japan albeit Hong Kong is a hub so everything is supposed to cost less). Not only that- more often than not, they won't have what you ordered nor will they be able to get your copy (when they do, it will take two to three weeks and THEN they will send it to you); does that mean you'll get a refund- no it does not! They will either only give you a partial refund giving poor excuses which don't make sense in the least bit or, more often than not, give you a refund in credits to use to buy something else.
The price shown is never exact! Upon checkout you will notice you are being charged way more and, guess what, a few days later your credit card will be charged EXTRA as sort of a "order placement taxation" (which is never going to be refunded either way, just like the shipping cost).
Once, I bought a 5-dvds set for 180 euros (TOO MUCH BUT THEY WERE THEY ONLY ONES STILL SELLING COPIES, IT WAS FOR COLLECTORS AND SOLD-OUT ANYWHERE ELSE): it came two months later, with its case broken and no bubble wrap in the shipping box - which was clearly too large for that so I take it my item spent two whole months going up and down - so I contacted the customer service providing pictures as proof: the only thing they were willing to "offer" was a very thin CD-ROM case I might have bought for less than one euro just about anywhere and that was obviously too thin for the five DVDs!
Did I mention you pay over 200 euro for a boxset and then discover it only contains half of the TV series and you need to buy the other half separately?
The HIGHLY COSTLY express shipping takes the exact same time the free one does (is it free really, the shown price suddenly increases upon checking out so I doubt it) and the standard shipping - when not offered, which is more often than not - costs an arm and a leg as well!
Terrible experience.

Date of experience: September 12, 2021
California
1 review
0 helpful votes
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Great!
June 25, 2021

I love buying from yesasia! They're my go-to place to get harder to find albums :) they are also reasonably priced compared to other websites!

Date of experience: June 24, 2021
Belgium
1 review
0 helpful votes
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Yesasia
May 8, 2021

I ordered twice from them and it arrived safely. It took a bit longer but I had preorder so that's normal. They were also really nice when I asked if I can add a album to my order. I prefer buying from here since most albums are cheaper. I will definitely order again from them.

Date of experience: May 8, 2021
Florida
1 review
0 helpful votes
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Great item selection!
April 27, 2021

I love the items available in this store! The books available was what I have been looking for for so long and they have many options!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Great site and price
April 20, 2021

Great to find a great place to get overseas games here in states ty, ebay sellers overcharge like crazy for these games

Date of experience: April 19, 2021
Indiana
1 review
0 helpful votes
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Season 2 of Redo of Healer must happen
April 7, 2021

I am not fluent in Japanese yet. I am well aware this blu ray set does not come with English subtitles. But I will have a season 2 if my life depends on it. Anime is pure. Revenge is even purer.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
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Quick and easy
April 4, 2021

Even without a mobile version, this site was easy to navigate through and quick to get through checkout. It also accepted Google autofill features without bugging, making the checkout process that much better

Date of experience: April 4, 2021
Illinois
1 review
0 helpful votes
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Fast
March 9, 2021

Fast and efficient service, just what a weeb like me needs SHUBA SHUBA SHUBA SHUBA (This is a ref from Subaru from hololive btw just letting you know) I love how their website works, its very efficient and clean.

Date of experience: March 8, 2021
Oregon
1 review
0 helpful votes
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Great source for Japanese music. Huge catalog. Found what I was looking for quickly. Checking out was quick and painless. Will use again.

Date of experience: February 27, 2021
New York
1 review
0 helpful votes
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YesAsia.com has a good selection of Chinese, Korean, and Japanese books, electronic, media etc. items. YesStyle.com also carries Asian fashion products!

Date of experience: February 25, 2021
Michigan
1 review
0 helpful votes
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Legitimate
January 11, 2021

This site is Legit! I have bought two DVD box sets from them and I got exactly what I paid for. The box sets are original packaging, they are not fakes. I wanted the brand new box set and got exactly that. I will definitely be coming here again.

Date of experience: January 10, 2021
Australia
1 review
0 helpful votes
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Yesasia it good customer service. Yesasia have good chinese recording cd like HQCD, etc. i will recommend to my friends who like listening to music.

Date of experience: December 22, 2020
Thailand
1 review
0 helpful votes
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Great
December 14, 2020

Long time i order from yesasia japanese song and this time to Korea song
Always quick and easy to buy

Date of experience: December 13, 2020
Philippines
1 review
0 helpful votes
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Loona pre-debut albums
December 10, 2020

I love ordering from yesasia! Response is quick and ordering is easy. I would give a full 5 stars but my albums always have dents when they arrive in the Philippines. Ive requested that my next order be packed carefully so I'm hoping to give yesasia a 5 star review when the next shipment arrive at my house.

Thank you yesasia! Please continue to do good work for kpop fans like me.

Date of experience: December 10, 2020
GB
1 review
0 helpful votes
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Nice and simple ordering experience that makes it a pleasure to use this site. While this is only the second time I used the site on each occasion it was so easy. I look forward to returning on many more occasions.

Date of experience: December 5, 2020
New Jersey
2 reviews
16 helpful votes
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Must order $89 minimum to get free shipping or my shipping charge was $28. That's insane. And a lot of the items takes 14 days to be received by them from other sources before shipping to me. That's almost a whole month wait.

Date of experience: December 4, 2020