On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
YesAsia Reviews Summary
The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have ordered multiple times by yesasia and they never disappoint. Sometimes you have to wait for a little bit longer than on other sites, but that's not a problem if you look at the prices they offer. Yesasia is by far the cheapest option for me. The packages have never been damaged as well.
I love Yes Asia. Great selection of Asian movies, Anime and CDs. Cheaper than some places that I've ordered from and with free shipping and tracking
希望能盡快收到貨品，因為我之前訂的CD可能已經因為出版了太久所以都沒有貨，雖然等了近一個月才通知沒有貨，但仍然覺得你們跟進得很好，購物亦很方便，所以決定再次訂購。不過如果沒有貨的貨品不會出現給客戶選擇會更好，因為可以肯定有貨才接受訂購會更理想。
I'm happy to buy the books about Bright-Win!
I thought I can't buy them.
I'm looking forward to have the books.
Thank you YesAsia!
Convenient, fast and easy to use. Buying Japanese CDs is also very convenient for transactions. PAYPAL and credit cards can also be used. It is very convenient for Hong Kong to buy Japanese CDs.
Excellent selection of films, found film I have been
Hunting for for many years, found it, fantastic, thank you!
I thought I would have to wait a very long time to get my order but I ordered it Sept. 1 and got it Sept. 28. I thought that was pretty fast considering it is coming from Japan. I just got it today and can't wait to watch my DVDs.
You really have to read and follow directions to order. If you do, it's easy. This is my first time ordering so it's seems to workout. Now i just have to wait for my item and see.
I have purchased quite a few albums from several Japanese bands (e.g., Asian Kung Fu Generation, Nico Touches the Walls, Super Beaver, and Veltpunch) and several anime opening and ending theme soundtracks (like ones from Naruto Shippuden) from YesAsia. Once you find what you're looking for, the ordering process is quite simple.
Much care is taken in packaging the items, and my items have always been shipped promptly. I also feel safer purchasing things using Paypal (which they allow you to do).
I have nothing but good things to say about this website and those that run it. I've yet to have a negative experience with YesAsia (and I doubt that I ever will).
I have made purchases in the past. And as always, it was easy finding what I was looking for and quick in check out.
All ordered items arrived in good condition and within delivery time limit. No problems with customs clearance in European Union.
Compro sempre da qui e non ho mai avuto problemi, anzi e uso sempre la spedizione gratis e in meno di due settimane li ho sempre ricevuti, adesso con la storia del covid ci mettono solo qualche giorno in più quindi non mi lamento affatto.
Very often I receive damaged items in my orders. Despite informing the seller, nothing changes and damaged items are still shipped. It is not very professional.
Other retail platforms offering payment by Paypal are able to achieve seamless interface, Yesasia requires pretty much all of the Paypal profile detail to be re-entered - tedious
I have been ordering books from YesAsia.com for many years. I highly recommend their resource for Chinese books collection. I didn't give them five stars is because for some reasons, though the website list Paypal payment recommended, I'm not able to do it. Other than that, they're great.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account