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The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
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As a worldwide online retailer, you need to find an alternative way of how to ship internationally such as using Fedex or DHL instead of doing nothing about it. Many online retailers are willing to hold the order and ship them later.
The website offers a variety of goods that arrive at you in perfect condition with little to no mistakes. They offer free shipping over a certain amount of goods and have the latest. The only issues with the store involve a lack of tracking code after receiving the confirmation email and can take a long time to arrive at your destination. If you want free shipping and good quality, and willing to put up with long waiting period (i'm talking a month) this is your site.
Excellent website for buying a lot of Asian Entertainment products, I used this website since I was a teenager. I hope this website can go back with selling the electronic products from Japan, Korea and China. Brand name such as Sony, Samsung and Huawei or Xiaomi.
I have been shopping from this site in what seems like ages. From when I started buying music and dramas online from china/japan/Korea this was the first secure site I ended up with. They most likely have what you need, their prices are great, shipping is trustworthy and if something should happen? Then they have excellent customer service with the will to fix things. I always have a great experience and that's why I have done a LOT of shopping here over the years.
I've bought items here a lot of times and the result is always the best, looking for items and buying them is an easy process. Even though I live far away, the packages always arrive on time and safe
Ordering process is easy. Orders always arrived within the expected time of delivery and the packaging is always very safe. I've placed around 3-5 orders already and i'm always satisfied. 10/10 would recommend
It was easy to find the Chinese subtitle in yes Asia and with a lot of blue-ray and DVD
THANK YOU
THomas
I bought my albums three months ago and if it wasn't for me emailing about what's going on i would never know that they LOST my products and they can't give me back my money because it goes straigh to their credit in the website. It was the first and last time I buy something from here.
I like this site. I feel like not many people use it when it comes to kpop albums as other sites. Over the span of a decade I havent had an unsolvable problem yet. Really appreciate the option for free delivery even if it doesn't have tracking. Although I wish there were more than one option for tracking as if for example with my recent purchase: I bought something for 55usd, the delivery fir tracking was 30usd, but I don't wanna pay 30usd for tracking and 5-7 day delivery. The free delivery estimate is about a month so I used that. I would love to see a tracking option, even if it took a month delivery also, but for a lower price. Can't remember if this was an option before but it isn't an option now and I wish it was~ if there were 3 delivery options at this point in time, I think my review would easily be a 5 star.
Always wanted to buy this song and I can have it, all thanks to yesasia global.
Arigato, Thank You very much (^_^).
I love Yesasia for what its unique niche in the market but please add the new Eric Chou CDs to your stock!
I am highly satisfied in purchasing items from this site. I have dealt with them for years. No problem whatsoever.
They always have a wonderful selection of books and magazines from Japan! I have ordered from them several times over the years and I have always received my purchases quickly!
Never had a problem with this site. Great deals on everything I want, free and fast shipping, I love it.
Other wise its okay... could be a lot better... services a B+... first times
Yes shipping is slow but free so i don't complain. The generally have what I want and if not there is always amazon.co.jp or books.com.tw
Website clearly said free shipping international... but I was being charged for shipping twice. I needed the books so I went ahead buying from this website. Would appreciate it if they were honest about what they posted on their website.
Tout bien. Jamais eu de problème. Site à recommander.
Je commande depuis la France, en standard la livraison est assez lente, mais je ne suis pas presser.
It´s really easy to buy here. One of the best places to buy my kpop- GOT7 things^^ I'll repeat it soon!
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
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