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Wrist-Band

1.4

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Wrist-Band Reviews Summary

Wrist-Band has a rating of 1.4 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wrist-Band most frequently mention customer service, credit card and delivery date. Wrist-Band ranks 15th among Wristbands sites.

service
15
value
13
shipping
14
returns
12
quality
13

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New York
1 review
2 helpful votes
Follow sri j.
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Ordered Hand Sanitizer on May 06 and was supposed to be delivered on 05/14, called and chatted twice with 2 different representatives, both of them gave different answers. Not Shipping on Time, date was postponed since it has not gone into production. Very rude. Called and was on hold for 40 minutes, rep came on line and put me on hold speaking a foreign language and disconnected the call when told that I am checking on an existing order. J
Jay

Date of experience: May 14, 2020
Florida
1 review
1 helpful vote
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Did place my order on April 15,2020 and I paid $200 for fast delivery on every item. Never receive the stuff and never go my money back! Customer service is poor, every email I send was answered by different people, first Maverik than Martin then just WB team. Email was filled with empty promises. Never god my money back.

Date of experience: May 13, 2020
New York
2 reviews
4 helpful votes
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LISTEN UP!
COMPLETE FRAUD PROFITEERING OFF A CRISIS.
(I agree with other reviewers - the same things happened to me).
1) Selling PPE equipment they never had;
2) Selling at exorbitant prices because they promise quick expedited deliveries;
3) You pay and your order never arrives;
4) Multiple emails inquiries push their fake delivery dates out over and over;
5) You can't reach anyone directly via customer service phone and the website's chat feature is outright fraudulent;
6) The product never ships;
7) They do not issue a refund;
8) I had to dispute the charge though my credit card company to get my money back many weeks later.
THIS IS A FULL SCAM.
They are in Sugarland Tx. Someone from TX needs to class action sue them in TX court.

Date of experience: May 8, 2020
New York
1 review
1 helpful vote
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Very Happy!
May 9, 2020

Just received my order of 300 wrist bands! VERY happy. Exactly what I ordered! Fast shipping! Excellent price!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Placed an order. Items were "in Stock" with 2 day shipping. There Items are a little higher priced than other, but I was fooled thinking I would get a better product, and better service. Boy oh boy, was I wrong. Items should have been delivered several days ago, and they still have not been shipped. Contacted the business and was told, our "Vendors" are out of stock and running behind. Your items should ship in the next few days. Blah, blah, blah. More of these companies trying to collect money for items, products and services they cant deliver on. I had other options to purchase items from to keep my customers & employees safe. This company has obviously gotten into a market created by the Covid-19, just to cash in. Go someplace else and support honest businesses.

Date of experience: May 7, 2020
California
1 review
1 helpful vote
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Total Fraud
May 7, 2020

Let me save you a lot of trouble -- do not buy anything from this company. If you have and are trying to get a refund, the only way to get your money back is to file a dispute with your credit card company. My experience was a total fraud. 3 missed promised delivery dates, multiple chat interactions repeating the same talking points, couldn't get a refund. After I filed a dispute, they generated a FedEx tracking number to make it look like my product had shipped. 5 days later FedEx still shows, "label created" status with no tracking info. The product never did ship. Customer service is non-existent, can't reach anyone on the phone. The chat feature is very quick to respond "shipping today" without taking any time to actually look into your order. Pure scam. After they refused to give me a refund and after the third day of them saying "shipping today", I was able to successfully get this fraudulent activity credited back to my card.

Date of experience: May 6, 2020
Illinois
1 review
4 helpful votes
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Customer service
May 6, 2020

Wow I dislike places that say item will be shipped and it isn't. Wristband has played with and had access to my money for since April the 8th. Order was to have been here the 22nd the the following week. This may not be price gouging but taking advantage of the elder for needed products is bad.
I still haven't not received. Yes I have reached out to them even just now. The fellow was rather condescending border on hateful

Date of experience: May 6, 2020
New York
1 review
1 helpful vote
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Ordered masks paid $15.98 for two paper masks, thought it was the price of the box. Ordered two boxes of Large gloves, sent me medium. Sent an email they just told me to donate them - so I donated $75.96 of gloves and only two paper masks. They do not accept returns - I'm still looking for Large gloves from an honest company. This company is a scam - do not order from them god knows what you will receive!

Date of experience: May 4, 2020
Montana
1 review
1 helpful vote
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DO NOT BUY FROM WRIST-BAND!
I ordered 2 boxes of gloves, one size medium and one large. It took forever for them to arrive and I received 2 boxes of size medium gloves. Upon sending them a message and a photo of the two boxes, I was told to be patient they were busy. Then when they did respond they said I had to ship them back one of the boxes and I had to pay for the postage for the return. They won't send my correct order. Do not do business with them!

Date of experience: May 4, 2020
Illinois
1 review
2 helpful votes
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Gloves
April 30, 2020

Scam... ordered gloves was promised 3 day delivery. Paid extra for it. It's been 3 months!
Out $100.
Several email and calls no response.
Attorney general should look into this

Date of experience: April 30, 2020
Georgia
1 review
0 helpful votes
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Thermometer
April 30, 2020

I ordered a thermometer paid $40 extra to have it overnight and 4 weeks later I still don't have it. Was told all sales final! Not mentioned on my receipt. I emailed them multiple times "we will send it out Thursday"
Beware the website is not good!

Date of experience: April 30, 2020
Texas
1 review
0 helpful votes
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Update
April 29, 2020
Updated review

Order did not arrive as repeatedly promised. They use ever excuse possible. Only communication is Chat. Dont waste time.

Date of experience: April 29, 2020

Sales contact
April 16, 2020
Previous review

Not able to communicate with sales staff. Not giving tracking info. Can't contct 800 number. Sends to voicemail, box is full can't leave message. If order arrives on time will update review.

Date of experience: April 16, 2020
New York
1 review
2 helpful votes
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1 STAR AT BEST!
Bought safety items on April 8th and paid 2 day air for guaranteed delivery for April 10th. Never said Out of Stock anywhere. Took my money and like pulling teeth to get my items. After 3 weeks of being jerked off i filed a dispute today with CC company. Look at my invoice posted. Arrival date of April 10th! Still has NOT shipped.
ORDER FROM ELSEWHERE! The Absolute WORST! Refused to credit my account.
NOT a Made in the USA company that is certain.

Date of experience: April 27, 2020
Gary W.
New York
1 review
4 helpful votes
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Horrible
April 25, 2020

Bad in every way. In a panic I bought PPE at a horrible---I mean HORRIBLE----price. Then I waited. And waited. Delivery date came and went. A "24/7 chat line" link leads you to a bunch of self-serving videos. Emails get responses in broken English. Vague promises. Lies. Oh and look at the "terms and conditions"---the worst I've ever seen. They charge for fixing a mistake you've made in the address or cancelling BEFORE shipment.

Date of experience: April 25, 2020
Texas
1 review
0 helpful votes
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Scam
April 24, 2020

We ordered face masks, they never arrived and we emailed 3 times and called them. They just keep saying we will share tracking info appropriately and hang up. Buyer beware they have another alias WB Promotions and are taking people's money through false advertising.

Date of experience: April 24, 2020
Rhode Island
1 review
0 helpful votes
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I started to place an order for nitrile gloves. They advertise 100 gloves for $24.61. I little high, but not terrible. So, I clicked that I wished to get 2 packs of 100 gloves. They ask that you click the delivery option. (1) May 8 (2) May some time later. I clicked May 8 only to find that they would then charge me $16.96 PER 100 gloves to ship them. So, that would mean $83.14 for 200 gloves. ONE delivery to ONE address = $33.92 for shipping? That would make the gloves $41.57 for each 100. They laughingly have options for a lesser cost per 100 the more 100's you order. Beware! If you were to order 600 gloves, they will charge you 6 times the shipping cost! Sad!

Date of experience: April 22, 2020
Texas
1 review
1 helpful vote
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Did not receive the thermometers I ordered weeks ago but received a FedEx tracking number although the company never actually sent my products out to me. Shame on any company that has the nerve to scam physician offices during this horrific time. Shame on you Wrist-Band. Com. Advice to anyone looking at this company:
STAY FAR AWAY FROM THIS COMPANY, RUN!

Date of experience: April 21, 2020
New York
1 review
0 helpful votes
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Horrible
April 18, 2020

I ordered disposable gloves (L) at an exorbitant price. They sent me (M) which was clearly marked on the box and would not fit. I provided evidence at which point they claimed one size fits all. So I sent an official online complaint with photos of my receipt and the wrong product to the Texas Attorney General 's online. Complaint form which can be done online is: http://txoag.force.com/CPDOnlineForm

I live smack in the middle of the biggest Covid hot spot in the world, have two prexisting conditions and I desperately needed some gloves tp procure supplies.

Date of experience: April 18, 2020
Texas
1 review
1 helpful vote
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Scam
April 17, 2020

I haven't received the thermometers I ordered several days ago. They are giving me a cell phone number that does not answer for help.

Date of experience: April 17, 2020
Ohio
1 review
2 helpful votes
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Promised equipment delivery within 4 days of order and did not receive in well over a week now. Inquiries into the status is met with policy of "Ignore". Can't get info via email, phone, or messaging but they will sure respond quickly if you want to order something. Also, check your cart carefully and watch for "bait and switch" prices for quantities.

Date of experience: April 16, 2020

From the business

Manufacturer of customized silicone wristbands. Wrist-band.com is the largest manufacturer of customized silicone wristbands. Wrist-band.com sells at the lowest price in USA. We offer 200 free wristbands with order of 100 or more wristbands. We offer d...


wrist-band.com
Founded in 2005
Houston, TX, United States