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Wren Kitchens

3.4

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Wren Kitchens Reviews Summary

Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.

This summary is generated by AI, based on text from customer reviews

service
192
value
139
shipping
135
returns
103
quality
135
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GB
1 review
0 helpful votes
Follow Katarzyna M.
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Great upgrade to our kitchen!
February 7, 2025

We decided to build in fitted tall units on side of the kitchen which had various furniture. It has transported the kitchen completely and have me a lot of storage!

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your positive experience with us, Katarzyna!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Brilliant!
February 7, 2025

From start to finish with Wrens, the service was top notch. There seems to be a real effort from the company to make sure the customer gets what they want. The kitchen designer we were given had a very good eye for detail, and what would fit in well. We couldn't fault them, just a shame they don't do bathrooms!
A very big thankyou.

Date of experience: July 13, 2024
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a glowing review, Jenny!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Hayley U.
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The heart of a home
February 7, 2025

Absolutely thrilled with my kitchen. Plenty of time. Care and knowledge was shown from the start with the sales team. Nothing was too much trouble with tweaking designs. Quality of the kitchen is excellent and delivery was excellent. Quartz team again outstanding service and customer service were on hand with a missing item. The whole experience was stress free and faultless.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your fantastic experience with us, Hayley!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Loving my wrenivation
February 7, 2025

Had a wren kitchen installed in November last year and i can honestly say from the first planning appointment to the delivery i can not fault. Even during install some items were damaged but was quickly replaced via the app. The planner was professional( and very patient) he worked with me and my ideas and constantly kept me updated with any offers available right up to the order submission date. Delivery was quick and on time. We had our own fitter, so didn't require Wren to fit, and he was very impressed with the quality of the kitchen compared to other makes he had worked on. Overall absolutely thrilled with my new Wren kitchen and would highly recommend on planning, quality and value for money.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a 5 star review, Anne!

It’s great to know that you’re pleased with our service and the quality of your kitchen.
Your satisfaction is our priority and your high recommendation means a lot to us.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Deborah H.
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Wren designed our kitchen and utility room for us and we couldn't be happier! Our designer came up with lots of great ideas and suggestions which we'd never considered and the end result is perfect! Even our builder commented on how good the plans were and easy to follow for installation and the quality of the cabinets and fittings. We would definitely recommend Wren to anyone.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your positive experience with us, Deborah!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority and your high recommendation means a lot to us.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Dee U.
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Excellent Service
February 7, 2025

I received an excellent service from Wren in Southall from start to finish. Nothing was too much trouble to sort, my advisor even spoke to my workmen about the design.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a glowing review, Dee!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Helpful staff
February 7, 2025

We ordered bedroom furniture the wren team at Preston they were very helpful and nothing was too much trouble

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your fantastic experience with us, Bernard!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Rose X.
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Great experience
February 7, 2025

From start to finish we cannot fault Wren. Every detail was covered taking into account our requirements.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a 5 star review, Rose!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Service
February 7, 2025

Excellent service from start to finish, communication, design and delivery all was smooth

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your positive experience with us, Tracy!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Nice kitchen
February 7, 2025

Great work from the designer
Limited interior options for kitchens

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a glowing review, Rosie!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Shaun I.
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My experience with Wren was first class all the way. A designer visited and created the kitchen exactly as I wanted it and better. I changed a few details along the way before delivery and it wasn't a problem. Even the delivery guys oozed professionalism.

Now my kitchen is fitted, I'm extremely pleased with it. You could probably save a quid or 2 elsewhere, but the quality won't match.

Date of experience: January 2, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your fantastic experience with us, Shaun!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Kitchen
February 7, 2025

Excellent salesman and helpful design and it works well

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a 5 star review, Christine!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Great quality
February 7, 2025

Really please with our kitchen, designer took on board our thoughts with the layout and needs and we have a great looking kitchen that works well for us.
Delivery was prompt and on time. Kitchen was pre made so made installation quick.
Aftercare was great. One door had a slight fault and replacement sent promptly.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your positive experience with us, Annabelle!

We're delighted to hear that you are happy with our service and the quality of your kitchen.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Easy process
February 7, 2025

Hamza and andy kitchen fitter was top class. Nothing was too much trouble.

Date of experience: October 1, 2024
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a glowing review, Tony!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Amazing experience
February 7, 2025

Amazing experience using wren for the first time. From the showroom to the delivery everything was smooth and easy. The end result was an amazing kitchen to our exact specification. We would definitely look to use Wren again in future

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your fantastic experience with us, Claire!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Samantha W.
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Amazing kitchen and design
February 7, 2025

We are so pleased with our new kitchen. It's very modern, plenty of cupboard and drawer space. Adding an island has made our kitchen more practical and made it our kitchen surprisingly spacious. Our designer Matthew was very patient with others and happy to change things for us up until the deadline. He gave great advice and was very knowledgeable.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a 5 star review, Samantha!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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Very helpful friendly staff, great product
Arrived on time and looks exactly as we wanted

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your positive experience with us, Andrea!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

California
1 review
0 helpful votes
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Great from start to finish
February 7, 2025

From the moment our wren experience started until the end nothing was too much trouble. Very impressed.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for sharing your fantastic experience with us, Victoria!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
Follow Chris F.
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From the time I walked through the showroom door (at their North East, silverlink store) to the time my kitchen was installed everybody I had to interface with were professional and customer focused.

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a glowing review, Chris!

We're delighted to hear that you are happy with our service.
Your satisfaction is our priority.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

GB
1 review
0 helpful votes
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I love my new kitchen!
February 7, 2025

I had a great experience with Wren with everything from the design to the finished product. I would highly recommend over any other brand

Date of experience: January 28, 2025
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you so much for leaving a 5 star review, Diane!

It’s great to know that you’re pleased with our service.
Your satisfaction is our priority and your high recommendation means a lot to us.

We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.

Best wishes,
Anna

From the business

Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.


wrenkitchens.com
Founded in 2009
Barton-upon-Humber, NLN, United Kingdom
+190
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