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Wowfare Reviews Summary
Wowfare has a rating of 4.1 stars from 314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wowfare most frequently mention customer service and best price. Wowfare ranks 15th among Travel Agency sites.
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Fidel did a fantastic job in finding me a flight, appreciate his help
I requested for a ticket from lax to lagos but what was issued will make me pay so much money at every stop. I complained but they saw me as an irritant. I have no option than to accept it that way. What a shameful and distressing first time with wowfafares. Recommend someone? God forbid
Dear Mike O.
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
Based on our findings, we understand that while at the airport, you requested to separate the segments by issuing two separate tickets and to remove the segment going to Newark. However, the tickets were sold with these segments included, and we were not permitted to remove or alter that portion of the itinerary.
As a resolution, cancellation and refund was offered and has been successfully issued. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your understanding.
Warm regards,
Wowfare Team
Good. Tickets were issued timely. Rep was efficient Richard
Thank you for sharing your experience with us. We’re pleased to hear that Richard provided efficient service and ensured your tickets were issued promptly. Your satisfaction is our priority, and it’s wonderful to know Richard met your expectations.
Should you need any further assistance, please don’t hesitate to contact us.
Wishing you safe and pleasant travels!
Warm regards,
Wowfare Team
Very very bad experience.
No notification or information as my flight was moved from ewr nj to jfk NY
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at [email protected] so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
My itinerary changed which gives me an 8 hour lay over in Taiwan and an eight hour layover in Seattle. When I first booked six months ago this wasn't the case
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at [email protected] so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
Got the help I needed. They had the patience to listen to my concerns and to discuss options with me. The experience resulted in another satisfied customer
Thank you for sharing your experience with us! We’re delighted to hear that our team provided the support you needed, patiently listened to your concerns, and discussed options to ensure your satisfaction. Your happiness is our goal, and it’s wonderful to know we achieved that.
If there’s anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.
Warm regards,
Wowfare Team
My flight was changed more than 4 times this is unacceptable
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at [email protected] so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
Great customer services & professional. The waiting time is short & they followed up all the time.
Yes, this is the first time me coming to the Philippines. I booked two flights with Catalina and she was very helpful.
Thank you for sharing your experience with us! We are thrilled to hear that Catalina was very helpful in assisting you with your flights.
If there’s anything else you need assistance with for your trip, please don’t hesitate to reach out.
Safe travels!
Best regards,
Wowfare Team
I was very happy the price is good and the cost and the people really take care of me
Thank you for your kind words! We're delighted to hear that you were happy with the pricing and the care you received from our team.
If you need assistance with any future travel plans, we’ll be here to ensure you have another great experience. Safe travels, and thank you for choosing us.
Warm regards,
Wowfare Team
Gerald made the whole process easy and enjoyable. His response time was fantastic and answered accurately. We have already recommended him to several of our friends.
Thank you for sharing your experience with us! We’re thrilled to hear that Gerald made your booking process easy and enjoyable. His prompt and accurate responses, along with his dedication to providing excellent service, are qualities we truly value in our team members.
We’re grateful for the opportunity to assist you, and we look forward to helping you with any future travel plans.
Warm regards,
Wowfare Team
Cassie was professional and extremely helpful in getting me good fares.
Not only was she patient with my indecisiveness but was courteous and helpful in advising me on my decision making
Thank you so much for sharing your kind words about Cassie! We're thrilled to hear that she was able to assist you with finding great fares and that her professionalism, patience, and helpfulness stood out during your decision-making process.
We look forward to assisting you with your future travel plans and ensuring that you continue to receive the best possible service.
Safe travels, and don't hesitate to reach out for any further assistance!
Warm regards,
Wowfare Team
Booked flights to Sydney, Australia with wowfare. Was given three options within minutes. Very happy with the service!
Thank you for choosing us for your travel to Sydney, Australia! We’re thrilled to hear that our team provided you with multiple flight options quickly and that you were pleased with the service.
It’s our goal to make the booking process smooth and efficient, and we’re delighted to know we met your expectations. We look forward to helping you plan more amazing trips in the future!
Safe travels to Sydney!
Warm regards,
Wowfare Team
Pleasant experience.Isa is a very calm and patient person who sees through all the details and always ready to assist with changing demands.
I did it all by chat. Much easier than by phone. Saved about $50. Worth the time.
Thank you for sharing your experience! We're glad to hear that our chat service made your transaction quick and easy. It’s great to know that you found the process more convenient than over the phone and even saved $50 in the process!
We’re happy we could provide a service that added value to your experience.
We look forward to assisting you again in the future!
Warm regards,
Wowfare Team
Margot from Customer Support Team answered all my questions and concerns.I am very pleased and satisfied with the outcome of this process and she never failed me.She is very committed in assisting me with the cancellation of one of the passengers that I booked and assisted me with our seat assignments for my 89 year old mother and myself for the upcoming trip to the Philippines.
Thank you for sharing your wonderful experience with Margot! We're delighted to hear that she was able to address all your questions and concerns and assist you with the cancellation and seat assignments for your upcoming trip.
We wish you both a comfortable and enjoyable journey to the Philippines and look forward to assisting you again in the future!
Warm regards,
Wowfare Team
Benjamin was our advisor and agent that booked our flights for us. It was quite the process as our trip has several legs to it in 4 different countries. Benjamin was knowledgeable and mostly patient with us as we figured everything out. He did a great job and we are all set for our 4 month European trip.
Thank you for taking the time to share your positive experience with Benjamin. We are delighted to hear that he provided you with the assistance you needed to plan your multi-leg trip across four different countries.
Organizing a four-month European adventure is no small feat, and we’re thrilled that Benjamin’s knowledge and patience helped make the process smoother for you. It’s great to know that you’re all set and ready for your journey!
We wish you a fantastic time exploring Europe, and please don’t hesitate to reach out if you need any further assistance along the way.
Safe travels!
Warm regards,
Wowfare Team
My experience with Banjo was excellent, he was very calm and understanding infact he was amazing. Thanks Banjo once again.
Theo.
Thank you for sharing your kind words about Banjo! We’re thrilled to hear that your experience with him was excellent. His calm and understanding nature, coupled with his amazing service, truly reflect our commitment to providing exceptional customer care.
We look forward to assisting you with your future travel needs!
Warm regards,
Wowfare Team
Saved me over $1000 over the best price I could find online. The only reason I didn't give 5 stars is because I had a question after purchase and didn't get a response. Figured it out by myself, so no problem.
Thank you for your feedback! We’re delighted to hear that we were able to save you over $1,000 on your booking — that’s a fantastic win!
We regret however, for the delay in responding to your question after your purchase. While we’re glad you were able to resolve the issue on your own, we understand the importance of timely support and will strive to improve in this area.
Your experience is invaluable to us, and we appreciate your understanding. We hope to provide a 5-star experience next time!
Warm regards,
Wowfare Team
Seben was very professional, he knows how to take care customers, (specially on these days) the company has good asset of him.
Thank you for sharing your wonderful feedback about Seben! We’re thrilled to hear that his professionalism and dedication stood out during your experience. Taking great care of our customers, especially in today’s fast-paced world, is a priority, and it’s clear that Seben excels in delivering exceptional service.
We look forward to assisting you with your future travel needs!
Warm regards,
Wowfare Team
From the business
Who are we?
Wowfare is a dynamic travel agency dedicated to making your travel dreams a reality. We specialize in finding the best deals on cheap flights and making your journey as hassle-free as possible by consulting you 24/7 on the phone. Our team of experts is passionate about travel, and we know all the tricks of the trade to find you the most affordable and convenient flights. Whether you’re planning a vacation or a business trip, we’re here to help you every step of the way.
What We Do – Working for You
Regardless of your preferred class or airline, our primary goal is to assist you in finding the most convenient flight deals for a safe and comfortable air travel experience. We work hard to provide you with the best deals on international itineraries to various locations worldwide, including the USA, Europe, Asia, Africa, India, the Middle East, Australia, and Oceania for business or pleasure. Our agents search through hundreds of airlines to find the most aff...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your kind words about Fidel! We’re delighted to hear that he did a fantastic job in finding you the perfect flight and that his assistance was appreciated.
We look forward to serving you again in the future for all your travel needs.
Warm regards,
Wowfare Team