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Wowfare Reviews Summary
Wowfare has a rating of 4.1 stars from 314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wowfare most frequently mention customer service and best price. Wowfare ranks 15th among Travel Agency sites.
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Alora is so knowledgeable. I am glad and thankful to her. Worth recommending to my friends
I'm glad that I checked my itenerary AHEAD OF TIME. Even thougn my flight doesn't depart until November 30th, 2025, I'll be checking REGULARLY for any changes.
We appreciate your kind words and are thrilled to hear that you had a great experience! Providing excellent service is always our priority, and it’s wonderful to know that our team met your expectations.
Your feedback means a lot to us, and we look forward to assisting you with your future travel plans. Thank you for choosing us.
Warm regards,
Wowfare Team
I had to cancel my flight due to medical issues and wofare till today has not resolved my cancelation, I sent in the documents requested and I am still being billed by company that has my loan for ticket, I made thee request in a timely manner and still no resolution!
Dear Cosme B,
We are glad you’ve taken time to share your thoughts regarding your booking experience.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
Based on our findings, there was a delay in receiving the necessary documents that clearly state the passenger’s name and confirm that they were unfit to travel. Unfortunately, without these documents, we were unable to submit the refund request to the airline sooner.
Please know that once we received the complete documents, our service team promptly submitted the request to the airline and successfully secured a waiver. However, we are currently unable to proceed with the refund request due to the ongoing dispute. As of this writing, the request has been forwarded to our Payment Resolution Team to validate if the dispute has been closed.
We will continue to monitor the status of your case and provide you with updates as soon as we receive further information. If you have any questions in the meantime, please feel free to reach out.
Warm regards,
Wowfare Team
The customer service guy ( Odogwu) was very helpful and offer listening ears. Checks up on flight issues and acts fast. Always maintaining politness Communication is a key.
Thank you for taking the time to share your experience with Odogwu! We’re delighted to hear that he was helpful, attentive, and quick to address any flight concerns while maintaining professionalism and politeness.
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
Wowfare Team
I paid so much for extra luggage because of "the kind of ticket I had". I don't know what that means.
Dear Lilian A,
We are glad you’ve taken time to share your thoughts regarding your booking.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
We’d love to help your case however, considering the fact that you didn’t return our attempt of communication, we are limited in the possibility to further address your concern. Please know that we remain available to assist you shall you decide to reach out to us.
Warm regards,
Wowfare Team
Made a mistake on the dates of travel but couldn't correct a few days later without paying a hefty increase in purchase price.
In my return. I had a flight from Marrakech to Los Angeles. Passing by Paris and Atlanta. It was a cancellation of the flight. From Paris to USA. That resulted to been charged twice on checked in bags. From Marrakesh to Paris,then from Paris to LAX.
Plus I had to spend a night in Paris in a hotel.
Good day,
Thank you for reaching out to us. We have requested the booking details from you, but unfortunately, we have not yet received a response. Please note that these details are essential for us to address any issues promptly.
If you have any questions or require further support, please don't hesitate to contact us at any time.
Faithfully Yours,
Wowfare Team
I thought price of ticket was so high. Agent never called back after I gave her a tip.
Good day,
We're deeply sorry to hear about the frustrating experience you had with our services. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience caused.
We would like to investigate this matter further to understand what went wrong and ensure that steps are taken to prevent similar incidents in the future.
Please, contact us at [email protected] so we can discuss the details of your observations and initiate an investigation of your case if necessary.
We are open for discussion and look forward to hearing from you soon.
Faithfully Yours,
Wowfare Team
I paid the higher prices for 4 economy plus seats and only got 3!
I booked this flight many months ago and if knowing that I wouldn't have gotten all 4, I would have cancelled with Wow and booked with another agency hoping I wouldn't get scammed!
I will say that this will not happen again cause I'll be going with a different agency!
Good day,
Thank you for reaching out to us. We have requested the booking details from you, but unfortunately, we have not yet received a response. Please note that these details are essential for us to address any issues promptly.
If you have any questions or require further support, please don't hesitate to contact us at any time.
Faithfully Yours,
Wowfare Team
Thanks Wow.
Good value.
I would definitely recommend for bargain tickets.
Thank you for your kind words! We’re thrilled to hear you found great value in our services and would recommend us for bargain tickets. Providing exceptional experiences at competitive prices is what we strive for every day.
Should you need assistance with future travel plans, please don’t hesitate to reach out. We look forward to helping you again soon!
Safe travels,
Wowfare Team
Thank you for sharing your positive experience! I'm delighted to hear you're very satisfied.
If there's anything more we can assist you with, please let us know
We look forward to serving you again!
Warm regards,
Wowfare Team
No problems with service. Would use this again thank you for your service
Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our service and that you would choose us again for your future travel needs.
Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best to our valued customers. Should you require any assistance in the future, please do not hesitate to reach out.
We look forward to serving you again!
Warm regards,
Wowfare Team
It all started when the first agent I was working with did not listen carefully to what I requested. And I was not VERY CAREFUL in reading what they sent. I requested a fully refundable ticket because of travel issues I had experienced earlier (not with them) and the tickets they sold me were exchangeable but only on with the airlines they had selected and only within a year of my original purchase date which was 6 months out from my travel. When as I anticipated, my travel plans changed working with them to make changes the process was very painful.
Good day,
Thank you for sharing your feedback with us. We sincerely apologize for any frustration or inconvenience you may have encountered during your booking experience.
After reviewing your case, we found that the ticket purchased was non-refundable, and a confirmation email outlining this was sent to you at the time of booking.
Additionally, please be aware that any changes to the booking are subject to the airline's fare rules and may incur additional fees or restrictions.
We understand this may not be the resolution you were hoping for, but we want to ensure you're fully informed of your options. Should you need any further clarification or assistance with your flight credit, please don’t hesitate to reach out.
Faithfully Yours,
Wowfare Team
I requested fully refundable tickets, in part because I was ordering tickets 6 months in advance of my projected travel. When I saw what they were able to provide those were the words in the description but I did not read the fine print. As I feared I did need to change my travel plans and each time tried to talk to them about changes it was going to cost me double what I had already paid. Also, I told them because of our age I did not want long layovers and that did not seem to get through to them as I had to reject numerous itineraries because they had us staying in one of the layovers for 10+ hours. When I researched on my own, I could have gotten flights for the same or less cost by flying Copa that was a much shorter flight with only one layover instead of two. WOW! Was a horrible choice and I will never do it again.
They will work with you to find not only the best price but all the little things. Seats, on flights layover problems resolved. Special meals ect. Really happy with this company..
Thank you for sharing your wonderful experience with us! We’re delighted to hear that our team was able to assist you in not just finding the best price but also taking care of the important details like seat selection, resolving layover issues, and arranging special meals.
We appreciate your kind words and look forward to assisting you with your future travel plans. Please don’t hesitate to reach out if there’s anything we can do to help!
Best regards,
Wowfare Team
They help me bigtime very accomodating veey helpful with my mistakes and keeping you updated highly recommend!
Thank you for your wonderful feedback! We’re so glad to hear that our team was able to assist you and make things right. Providing accommodating, helpful, and timely service is what we strive for, and it’s rewarding to know we met your expectations.
Your recommendation means a lot to us, and we’re thrilled that you had such a positive experience. Please don’t hesitate to reach out if you need assistance in the future, we’re always here to help!
Best regards,
Wowfare Team
I would commend the agent who assisted me patiently and reliably and the name would never be forgotten. It was Meer who went beyond my expectation who assisted me in ticketing. Totally i would recommend WOWFARE because of him.
The first part of the TRIP was great in the highest extreme (esteem).
I would have given a BILLION STARS, had there been an option.
Infact, I was scared to have BOUGHT a TICKET from my NIGERIAN brother.
But it was a great and pleasant EXPERIENCE.
The TRANSISTS system is the BEST I've ever experienced.
Will not recommend wowfare to anybody...what a bad company. Booked a 8000$ trip and they did not even have the curtesy to notify me of flight changes which made the trip infeasible, when I discovered it myself a week before the actual date had to spend more than 5 hours on several phone calls to resolve it myself instead of Wowfare taking care of it for me and resolving it. When they mess up they just give some useless travel vouchers to people and think this takes care of it...well it does not.
Good day,
Thank you for reaching out to us. We have requested the booking details from you, but unfortunately, we have not yet received a response. Please note that these details are essential for us to address any issues promptly.
If you have any questions or require further support, please don't hesitate to contact us at any time.
Faithfully Yours,
Wowfare Team
I have purchased a ticket with a trip insurance on it, kid got sick so I requested for cancel/refund or re-booking quote but they only sent me re-booking quote with many stops which I told the agent "*" apparently a vague name that i need to research if i don't need a visa to enter these countries.
He called me later when I was driving asking for update and i told him let me get to the house and call you back is this your personal cell he said YES. I got home and called back he was not available Had to talk to another agent "*" and requested a quote for a new date/cancel or refund which he stated he was going to send me an email or call back, didn't hear back from them until after the holidays 12/29/24 i got an email stating I was a no show for a flight on 12/24/24 which I have initiated cancel/refund or re-booking quote that I was already working on with agents.
I called again spoke to "*" about my frustrations he promised a Supervisor was going to call me, I called again and spoke to "*" who then tells me I did not show up for the flight so I loose my money am like Okay, Am going to take a legal action since am not going to be going back and forth with these agents which most of them appears not to know hat they doing except milking peoples money.
I definitely know they cancelled the trip with the airline and they trying to keep my money almost $2600, Noo I will spend some more time to bring them to justice, I will stand up for the voiceless here and make sure they do business right.
*Information redacted by admin
Dear Isaac B,
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
To assist you further kindly reach us directly at claims@wowfare. Com with your booking reference and any additional details regarding your concern.
We appreciate your cooperation.
Warm regards,
Wowfare Team
Very nice.
Très bon suivi.
L'employé au nom de goodness est formidable. Il m'a orienter Très efficacement et avec une gentillesse inégalé. Je me suis senti comme une roi avec lui.
Merci encore
Thank you for your wonderful feedback! We're thrilled to hear about the exceptional service you received from our employee. It's fantastic to know that they guided you efficiently and with such kindness, making you feel like royalty.
We’ll be sure to pass on your praise, and we hope to serve you again in the future!
Warm regards,
Wowfare Team
From the business
Who are we?
Wowfare is a dynamic travel agency dedicated to making your travel dreams a reality. We specialize in finding the best deals on cheap flights and making your journey as hassle-free as possible by consulting you 24/7 on the phone. Our team of experts is passionate about travel, and we know all the tricks of the trade to find you the most affordable and convenient flights. Whether you’re planning a vacation or a business trip, we’re here to help you every step of the way.
What We Do – Working for You
Regardless of your preferred class or airline, our primary goal is to assist you in finding the most convenient flight deals for a safe and comfortable air travel experience. We work hard to provide you with the best deals on international itineraries to various locations worldwide, including the USA, Europe, Asia, Africa, India, the Middle East, Australia, and Oceania for business or pleasure. Our agents search through hundreds of airlines to find the most aff...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your wonderful feedback about Alora! We’re delighted to hear that her knowledge and assistance made your experience a great one. Your appreciation means a lot, and we’ll be sure to share your kind words with her.
We truly appreciate your recommendation and look forward to assisting you and your friends with future travel plans. Thank you for choosing us!
Warm regards
Wowfare Team