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Wowfare Reviews Summary
Wowfare has a rating of 4.1 stars from 314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wowfare most frequently mention customer service and best price. Wowfare ranks 15th among Travel Agency sites.
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Customer service was great. They were helpful and had the knowledge about the product. Always respectful.
Wowfare didn't solve any problems that I had with them. I found best price right after I reserved, I sent them Print screen of that but they refused to gave me this price. Very deceitful experience.
Too high pressure. Most quoted fares are no better than can be found at carrier web sites.
Dear Bill B,
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
To assist you further kindly reach us directly at claims@wowfare. Com with your booking reference and any additional details regarding your concern.
We appreciate your cooperation.
Warm regards,
Wowfare Team
Thank you wowfare, I had am amazing experience with agent Toya of wowfare he made everything so easy for me, am so grateful for you guys. Thanks Toya u such a good staff to keep.
The experience I had when I was left USA to Nigeria was horrible, terrible, frustrations, stressful, first they didn't allow me to go with my baby when we get to New York. They didn't bring any of my bags, I have a baby with me I have buy clothes, shoes and cloth for myself. I came back on Monday 12/09/3024 no clothes to wear they told me to come back for my bags I waited till 12/12/2024 for my bags. When get there it happens that the bags are not complete. I have to come back again on 12/14/2024 for the complete bags. Any time came to Airport for my I have pay the taxi driver a hodge amount of money. I logged in hotel for all this why, something I didn't plan for. As if that wasn't enough when I was coming back from Nigeria to USA, it was another episode, I and my three kids was come the first episode was they cancelled our flight. We waited until 7pm before bordering to Kenya. When we got to Kenya anther episode was displayed. They were are not traveling that day that they we log us in a hotel and the expenses will be theirs. My I and my kids were so frustrated. We hat to apply for Kenya visa. The next day we started to come to the Airport. They started to frustrate me again by saying I can't travel alone with my three kids. I nearly miss my flight in the process of me not to travel with three kids. As if that one wasn't enough. When we finally get to New York they didn't bring my luggage's again. When I reached my final destination in Boston on 02/08/2025 I couldn't go home with any of my luggage neither my kids. They call me on 02/11/2025 to come and pick my luggages instead of them bring it to me. I had to go back to Boston international Airport to pick they by myself. I sent 100$ for taxi. I am promised them that I will never ever use their airline again. This is unacceptable. Thanks
Dear Maureen,
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
To assist you further kindly reach us directly at claims@wowfare. Com with your booking reference and any additional details regarding your concern.
We appreciate your cooperation.
Warm regards,
Wowfare Team
Excellent experience and good agent plus good price and good customer service
The journey was smooth, no delays and pocket friendly. They also care about the travellers calling to follow up.
My interactions with the agents were absolutely awesome. All the agents were willing to help me get the price range I wanted.
Exceptional customer service by Mr Godson. Showed desire and passion to get the job done
Happy with price and service and will use them again so please send me deals then I will use you again
The initial arrangements and pricing for our trip were great. Our Representative (Musa) was very helpful, knowledgeable, and courteous. Unfortunately, after the purchase was completed, and in the months leading up to travel, we reached out several times with additional questions but got very little assistance.
Exceptional performance. Good coordinated communication from day one to the end. My agent was the best i ever encountered
Dear Chike,
We truly appreciate your kind words and are delighted to hear about your exceptional experience with our service. Providing seamless communication and top-notch assistance is our priority, and we’re thrilled that your agent exceeded your expectations.
Your feedback motivates us to continue delivering the best service possible. We look forward to assisting you again in the future!
Warm regards,
Wowfare Team
Good price, good customer service, easy communication,
Dear Jovita,
We appreciate your kind words! We're glad to hear that you had a great experience with our pricing, customer service, and communication. Providing a smooth and hassle-free booking process is our top priority.
We look forward to assisting you again in the future.
Warm regards,
Wowfare Team
I wasn't able to travel. I requested my payment back, and you refused to pay me back, unlike European Airline and the rest of them. My experience with you is a very bad one. Will never have anything to do with this company again
Dear Emmanuel A.
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
We’d love to help your case however, considering the fact that you didn’t return our attempt of communication, we are limited in the possibility to further address your concern. Please know that we remain available to assist you shall you decide to reach out to us.
Warm regards,
Wowfare Team
Great experience with this agency for facilities. I encourage you to continue to support others people.
Dear Daniel,
Thank you for your thoughtful feedback! We’re delighted to hear that you had a great experience booking with us. Your encouragement means a lot to us, and we remain committed to providing excellent service and support to all our customers.
We truly appreciate your trust in us and look forward to assisting you with your future travel needs. If there’s anything else we can do for you, please don’t hesitate to reach out.
Warm regards,
Wowfare Team
They went above and beyond service to delivery quality service and satisfied my travel needs. Thank you.
Dear Semiu,
We truly appreciate your kind words! It’s our goal to go above and beyond for our customers, and we’re delighted to hear that we were able to meet your travel needs and provide quality service.
We look forward to assisting you with your future travel plans. If you ever need anything, please don’t hesitate to reach out.
Warm regards,
Wowfare Team
So many times trying till the ticket is paid it was a good trip thank you
Dear Dominic,
We appreciate you taking the time to share your experience! We’re glad to hear that, despite the challenges, everything worked out and you had a great trip.
We look forward to assisting you again in the future. Safe travels!
Warm regards,
Wowfare Team
Ticket purchase was effortless. Great agent that found a deal best for me
We’re delighted to hear that your ticket purchase was effortless and that our agent was able to find the best deal for you! Providing a smooth and hassle-free booking experience is always our goal, and we’re glad we could assist you.
We look forward to helping you with your future travel plans!
Warm regards,
Wowfare Team
I was lied to and was tricked to,it's the worst agent/company I have ever purchased a ticket from since my years of traveling,I can never encourage any of my friends or family to ever patronize wow fare ever
Dear Jennifer,
We are glad you’ve taken time to share your thoughts regarding your booking.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
We have reviewed your booking details and previous discussions regarding your reservations.
Our findings confirm that your booking was made as agreed, with two separate reservations. The business class segment was specifically from Abidjan to Lagos, as discussed. There was an issue with your initial ticket, and the agreed-upon solution was to rebook your ticket, including the business class upgrade for this segment.
Additionally, the extra charge for this change was clearly explained at the time, and you confirmed your agreement to proceed with the modifications.
If you have any further questions or need additional clarification, please feel free to reach out. We’re here to assist you.
Warm regards,
Wowfare Team
I have been a client for several years and was disappointed by my last experience. The quality of costumer service has declined over time, and representatives don't go the extra mile any more, as they used to do in the past.
Greetings!
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
We’d love to help your case however, considering the fact that you didn’t return our attempt of communication, we are limited in the possibility to further address your concern. Please know that we remain available to assist you shall you decide to reach out to us.
Warm regards,
Wowfare Team
From the business
Who are we?
Wowfare is a dynamic travel agency dedicated to making your travel dreams a reality. We specialize in finding the best deals on cheap flights and making your journey as hassle-free as possible by consulting you 24/7 on the phone. Our team of experts is passionate about travel, and we know all the tricks of the trade to find you the most affordable and convenient flights. Whether you’re planning a vacation or a business trip, we’re here to help you every step of the way.
What We Do – Working for You
Regardless of your preferred class or airline, our primary goal is to assist you in finding the most convenient flight deals for a safe and comfortable air travel experience. We work hard to provide you with the best deals on international itineraries to various locations worldwide, including the USA, Europe, Asia, Africa, India, the Middle East, Australia, and Oceania for business or pleasure. Our agents search through hundreds of airlines to find the most aff...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Benoit B.,
We are glad you’ve taken time to share your thoughts.
We appreciate receiving feedback at all times, good or bad. We consider that feedback is a valuable form of communication, even if passive. Through this, we learn of issues our customers encounter and the way they feel about a situation. Therefore, we will use this opportunity to review and adjust our processes to ensure a flawless customer experience.
After verifying the details, we found that the fare you initially saw online was the same as the one booked with us.
We also requested a screenshot of the lower fare for further verification, but it was not provided. Nonetheless, we checked the website where you mentioned seeing a different price and confirmed that it matched the fare we offered.
As per your request, your reservation has now been voided. If you need any further assistance, please don’t hesitate to reach out. We appreciate your time and understanding.
Warm regards,
Wowfare Team