WowfareReviews 314

When I booked my flight through the link sent by Wowfare, it took more than 24 hours to get confirmation email, I had to call a customer service, I was told they still working on it, then it took more 12 hours without any notice, I had to call again and they said the offer is no longer there and now the offer available went up a little bit which makes me add more $100, I was very piss off, i felt like they trick me. I had to pay more then I went online same time I found the same time with less $120, I was very disappointed that day!

This company has a lot of joy in having super bad terrible services! I ask can I talk to a Manager and not one of a number I talk to would get me a Manager to talk to, A employee by the Name of Cain had joy by lying to me over and over about me booking my trip.

WowFare shouldn't be allowed to do business in the US

I'm completely insulted by the result you and your company has come back with. I had a recorded call with your employee, Terry, that proved an error of major inconvenience on his part. I've spent countless hours of phone energy talking to your staff about how I paid for a Premium Economy ticket and got half of the benefits of it by flying Economy half way. That's absolutely unfair. I have medical reasons for paying for more comfort and had no choice but to fly without it due to your employee's negligence. I had to walk past empty Premium Economy seats towards Economy and sit uncomfortably for 10+ hours. He not only failed to inform me of the Economy flights, he also booked my return flight from another city leaving me to book another flight + hotel for a day just to return home. You then insulted me by offering me a $50 voucher. $50 does not begin to even cover the inconvenience and energy time I have invested with this. I have no choice but to take this matter further by leaving this review, using my social media platform of 44,000 followers and seeking a civil suit to regain a proper reimbursement. Quite unfortunate as I'm traveling soon and really wanted to continue using your services, of which I've kindly recommended several people to already. This situation should've and could've been handled better than this. I've attached a photo of my original ticket purchase for everyone to see that I paid for an Premium Economy ticket but didn't get it the full way. Now I keep receiving emails stating that it was my fault, what poor customer service. As a business owner, you're supposed to provide better service and rectify your wrongs. The call was recorded and proves that I was never informed of the itinerary. I also purchased travelers insurance which didn't offer anything towards my inconvenience. A fair compensation would be to refund the difference of the Economy flights. One thing I know is that when you don't do the right thing, universal law will always prevail.

I don't usually write reviews but want to warn anyone wondering about this site. Once you book you will receive a phone call stating the airline increased the price and that you'll have pay more. This is complete bull$#*!. This does not occur with legitimate travel sites. Heed my warning and stay away from this website.

I purchased a round trip ticket to Manila. I couldn't get on my flight cause I didn't register my trip with the philippines. That's fine my mistake so I bought another ticket there for the following week. I called wowfare to see if my return flight us still good they told me cause I didn't show up all my flights was canceled. I was here but wasn't let on the flight so technically I was there so am trying to get my flight back and been 3 days and no return calls or emails. My new flight leaves in 2 days. I'll be pissed if I have to cancel thus trip cause of them.