WishReviews 8,278

If you ever encountered a problem with Wish, it's just going to be that a PROBLEM all the way around, 1st. No live agent for customer support, 2nd. The response is 2-3 day's after trying to contact "Wish". 3rd. If a package says delivered, but it wasn't delivered to your current address, forget about the money you just spent and trying to locate the delivery driver or the package. 4th. Don't expect a refund if it stated that items have already been delivered even though they never got to you, cause you won't get one. Wish is a joke, I will no longer be using it to do any type of purchases.

You pay for an available item. You wait 3 weeks they write to you to say it s not availble. I have a business. I need some articles to fabric my items. My clients send deposit for the item and one mounth later i have to tell him not available and refund the deposit. Very bad way to manage. Impossible to speak with anybody. Dont recommand

I am currently being screwed over for about $50 at the moment by Wish and their sellers. All the tracking info etc is clearly false and I am being scammed. It's annoying and the worst time BUT what really takes the cake is Wishes Lack of Customer Service. You CANNOT talk to a real person in any way! So I got a fking computer program giving me the run around. I swear I will never ever waste my time again with these scamming pos's! Lmao they gave me $5 off my next purchase. Are they fking kidding me?

I ordered 3 items which are totally diffrent from the picture that wish has in the website. Fabric, discription, fit and size are just different and i'm so upset when i recieved my order. When i tried to return them i found it time consuming, frustrating and awful since they responsed to my emails very late and ask same questions several times. This is the worst online purchase i've ever had and i don't recommend this website at all.

Some items are good others are bad. I dont trust their makeup or clothing. They dont refund you just give you wish credits. Dont waste you time.

Very deceptive order purchase process. I had put some items in the basket, but could not change my card that had already been listed in their system, did NOT want to order the items. Suddenly I received an email confirming an order I DID NOT INTEND TO MAKE. Within minutes I tried to cancel the order, but was refused, via their dysfunctional "support" service. Their phone support service HAS BEEN DISCONTINUED. There is no functional chat system.
Now I have to wait for the UNWANTED CHARGES FOR AN UNWANTED ORDER show up on my card, before I can contest this order with the credit card company. DO NOT DO BUSINESS WITH WISH, I certainly won't be ever again.

CS is trash and non-existent. No phone or email support. My order was cancelled 2 days after order and I did not even get notification of it. I've been waiting for 5 days to get notification that my item was on the way.

When I go into my account, it says...

"The merchant was unable to fulfill this order due to an issue with your account. "

Yet I can't find any info what was wrong with my account. So called CS is limited to a menu of fixed response options that is completely useless. That's it! See no refund at this time.

Complete ripoff! I'd rater pay extra $ to order on Amazon which always deliver on time and never any problems. And when there is, there is a way to get resolution.

DO NOT ORDER FROM THIS PLACE.

No customer service only CHAT. Boots arrived 2 sizes too small. Paid $37 ($9 shipping). They said I could return but I had to pay the shipping. WRONG SIZE SHIPPED. $9. Again!? No customer service only CHAT. RIP OFF. Trying to get money back via Charge Company.

I had purchased items from Wish and had no issue with delivery until this month. I made a purchase with Wish and I included the correct shipping information. I received a notice from Wish that the package was delivered by USPS and received by an individual. The package was not delivered to my shipping address but to another location with a similar name. I called USPS and they said they delivered to the shipping label provided by Wish. They said I should contact Wish to discuss the issue. It's impossible to talk or get a response from Wish - When they did respond they said I need to resolve with the carrier USPS. I have now stopped payment until Wish figures out how to fix their problem- FYI Wish customer service does not exists

If I could do a zero star I would. I never got my shipment even though shipping says I did. I checked neighbors etc, and customer service basically calling me a liar. Other companies send out a replacement no question and Wish make me look like I'm the horrible person. Don't order from them. Horrible customer service too.

I'm writing this to All the World consumers. I'm pleading to you not to order anything from this company.
I personally have no hatred for any person or any other country. Where this review originates is the quality, the poor shipping of my order (plastic bag), and I received a different color boot than I ordered. I'm requesting full refund via PayPal. This company is a BUST and a Consumer RIP OFF. Don't waste your time. Don't waste your money. Your welcome!

Wish allows sellers to false advertise on their platform, and does nothing to correct issues when concerns raised. I encourage buyers to find other venues to purchase your cheap inexpensive items. Inexpensive certainly does run together with Wish, dishonesty and false advertising is rampant. Buy somewhere else!

I have placed to orders one on 3/19 in the amount of 362.32 and then another one on 3/29 in the amount of 295.62 I have not received my items your company closed my account shortly after that. I keep being told that a customer service person will contact me in 3 to 5 day and it never happens. I want my money back now! Your going to hell for cheating people. Your liars and I am going let people know to never order from Wish. I have no receipt because you sent me on.

I ordered from WISH & did not receive my entire order! I've been fighting with them for over 3 wks but they want me to send a picture of the missing item & the package, neither of which I have! I have asked repeatedly to have my item sent but they refuse! They will scam you. Watch out!

I ordered a galaxy projector Jan 5, It's now
April 7... and nothing. To contact them. You email... immediately a generated response says sorry for delays and this and that... same... word for word... for 3 months... Ridiculous..

Wish is a total scam. The products never arrived and when requested a refund they claim the period is over! I have been requesting it more than 5 times and of course by now it is too late. DO NOT purchase anything with them! You will loose your money! They are Chinese!

Biggest scammers on the planet. Professional con artist do just enough to be able to market less than mediocre garbage. Items are very cheap. They refuse to issue money refunds, almost 98% of the time, they will only do "WISH CASH,"mail gets lost, and they'll say items were delivered. They do not take responsibility for any fault of their own. They ask very pertinent information including Driver's license, sometimes random pieces of identity, and they even Social Security! No real customer service number, everything is robotic. They do not care about their customers. This place needs to burn straight through the ground. Wouldn't be much of a loss. They are the worst merchants They are 100% robotic. They lack compassion and understanding of the customers and do not resolve issues accurately. They are the worst merchants I've ever had to deal with, and I'm just so fed up with their con games. People every where are finding them out. They lack true professionalism. They need to be completely shut down.

They say it's 100% genuine sterling silver yet why did the ring turn my finger green and brought me up in a horrible itchy rash that got infected and sore.
The clothes are horrendous as well, I'm usually a UK size 14 so on their advice and found by other reviewers I bought a xxxl which should be equivalent to a UK 18-20, my friend who is a size 12 could not even get the jeans done up and the t shirt looked like it should belong to a child. Tried to get a refund but got given the run around, the thing with wish is you pay Wish.com but you have to chase the manufacturer for a refund its crazy. I ended up having to open a fraud case with my bank before I finally got my money back 8 months later!