WishReviews 8,278

I ordered 1 pair of shoes men's size 13 1/2 as sent boys size 5. Ordered 7 men's hoodies and polo shirts was sent women's medium and women's large. Ordered 1 men's small fleece jacket received women's small. Every item sent to me was not the item I purchased, not even the name brand that I bought! Some even d tags in complete chinese rather than the english name brand I had ordered. They (wish) must truly no how the garbage merchandise is such poor quality, because they gave me refunds on almost everything and yet they didn'y even want the merchandise back! That tellsyou how $#*!ty the quality of product they are selling.

So, I read the reviews all over the internet regarding Wish merchandise and shipping/customer service. I saw many things I liked on their site and even with shipping the prices are great. Even so, I was really hesitant to order! I figured I place an order and see how it went. I expected the worst and was super surprised at the reality. 1) as soon as I ordered, I got emails letting me know what stage my shipment was in for each item. So far the first two of ten items has delivered as stated in the ends. They are both hair extensions. Both are decent quality, better than I expected. I will chronicle the rest when they come. SO FAR SO GOOD, maybe all the bad reviews have helped Wish become a better company!

Removed scornful review. Although MOST items I received were obviously a scam, I did order a couple of dvet sets which were beautiful. However, I decided to check and sure enough, the same items were cheaper on Amazon! Ive also ordered several crystals and found them to be glass, not authentic crystals. The shipping charge can be as high if not higher than the actual item. Do some research before purchasing anything, read all of the product and store reviews, verify the shipping charges (keep a copy of your original order summary), read the FULL description of each item, make sure you look for your "50% off 1st order" code and DO NOT use in conjunction with "free" items as anything free removes the 50% off discount, always look for a coupon code before placing an order, order no more than 2 - 3 items at a time, and you MIGHT do okay. BeSt of luck using this website because heaven knows you'll need it!

Failed to deliver product and sent me the following instead of a refund:

May 12,2017

Wish Support said:

Hello Marc,

I'm sorry to hear of your experience on Wish and really appreciate the feedback. We strive to provide the most delightful customer experience possible, though it appears we did not quite meet your expectations in this case. I'll make sure to pass your feedback to our team so they're aware of your experience.

Thank you for your patience and understanding of this matter.

Ariana
Wish Customer Service Team
www.wish.com/help

I ordered a 10 port USB hub with external power supply and the shipping from China was rather quick, but I got a 7 port hub with NO external power supply. I sent pictures and was told that I had 2 options: 1-take a refund or 2-order the 10 port hub from another vendor. I feel lucky I got my refund and they were actually quick with the refund. Wish.com offered the same unit as EBay for $2 less, but I think I will stay with EBay from now on.

Only one item I have ordered has arrived here and that item was in very good condition and worked perfectly. So I know at least it's not a problem with the shipping address. But many of the other items I've ordered haven't arrived due to some issues. It's annoying that the sellers don't update tracking very often. Because you never know if your package is late or lost... But I think the main problem is that customs take a long time. They may be keeping my items somewhere for inspection. And who knows when they'll get out. I may or may not ever receive them, which would be quite unfortunate if I didn't, but I will keep shopping on wish because when you don't get your items at least they give you a full refund and whenever I try to contact customer service they answer WITHIN THE SAME DAY and they are always polite and eager to help.

I ordered a variety of things. Those that arrived were of very poor quality. Tho fine for the price, more importantly not the right fit for me or people larger or smaller. I would say half my orders never arrived though 5-8 weeks have gone by. Clothing is proportioned for narrow shouldered very thin arms despite being L, XL etc. Save your money and go to a Thrift Store where you know what you are getting and it will still be cheaper. Forget returning things to China.

I ordered a lot of items from Wish, some of them came in good order but some items did not come but they were paid for. I noticed that when ordering items from a certain store and after paying by bank transfer, there are times that confirmation of purchase will not come rendering the purchase non existent but the amount was already deducted from the bank! 2 pairs of winter shoes, 1 winter scooter mask and 1 driving glass were not delivered. I DO NOT TRUST THIS COMPANY ANYMORE!