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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Every item that I have purchased has been great. Always read reviews first though! Overall a great experience
The Wish corporate office is in SF, CA so I thought it might be okay to order from them.
Products are not even worth the low prices.
The quality is very bad. Sizing is totally wrong.
I sent for a shirt/tunic and ordered XXXL because I wanted it large and loose.(normally I wear an XL) What was sent to me was a Medium at most.
I am in the process of returning it. I will report on the return process.
Their SECURITY SYSTEM IS GARBAGE! It's been hacked MULTIPLE times and card information is stolen. The first time this happened to me they STOLE $300. Me being naive, I figured it would never happen again, BUT IT DID and this time the HACKERS STOLE $900.00 from my account!
I refuse to buy anything from them again until they step up their security system.
Buying from Dollar Store much much better than buying from this site shipping takes forever the products are just garbage
Run from this site as if it meant ur life. CHEAP MESS! I ordered in confidence and anticipation of getting good products. If I had wanted bad products I would give this company 5 no 5000 stars!
This site does not care what you ordered or what color you ordered. They send you whatever they want. Poor quality and poor service. 5 items come in one package and they charge you separate shipping charge, very bad.
Not only was your product severely over rated, when it arrived it looked like a bad child's costume! Shame on you, Wish.com! In addition to a horrible product, your customer service for the return has been deplorable, non-existent and ridiculous! I will warn every one I know, false advertising, horrible customer service and far sub standard products! BUYER BEWARE!
Never received order, never received a response concerning the order, never received a refund when requested! Stay away at all costs!
They sent me the wrong item. No way to contact them except their online request form. Never got a response after 5 emails! No refund.
Total scam company. Sells cheap versions of products and has extremely misleading photos of items and sizes.
DO NOT SHOP HERE. Go to eBay or elsewhere for deals.
I received some items very quickly while others took weeks. Every thing that has arrived is of very poor quality. I didn't expect great quality but I did expect it to be usable. Nothing I ordered was what they described it to be. I've tried several times to return something. I've exchanged emails with customer service several times but can't seem to get them to send me a return label. Every time I get an email they ask me the reason for my return and every time I tell them the reason. Yet they continue to ask. I guess I'm being given the run around until time expires to return the items. It's not worth the time, money or aggravation for some cheap smelly crap. I would never order anything from here again.
I get good deals and purchase often, but it is BUYER BEWARE. I know my items will usually arrive late, but they will refund you in most situations when this occurs. Usually I am quite satisfied with my purchases... awesome kitchen carpet runner, lace blouse, lace hoodie, kitchen clock, pillow covers, glitter phone case, cute shoes BUT make sure you read the description on their products... sizing is different in Asia. I am a Canadian xl but must buy at least a 3xl on this site.
Occasionally the materials are quite cheap too but mostly I am very happy with purchases.
I ordered 4 items from wish and only 1 of them came in. That itself was poor quality. I ordered those things back in October of 2016 and here we are in May of 2017. When I contacted wish about my order never returning they told me to give it 30 business days. I've waited and waited. I suggest you don't waste your money on this website.
You get what you pay for. I have been refunded immediately for shipments that don't come or faulty electronics. Overall 75 % of what I ordered has been to my expectations, a lot arriving a week or two earlier. At the beginning I didn't pay attention to sizing and got clothes that were too small to fit but I later paid attention to both sizes and other customer reviews and this has immensely changed the quality of my orders for the better. I am totally happy with Wish.
I bought one item that was poor quality, directions in some foreign language and not English. That wasn't the worst, the adds keep coming, tried to opt out, no such luck, they must send 10 a day, day in and day out, over and over and over, I've deleted and deleted, and judging from the quality and all the annoying adds likely will be out of business soon enough.
It's wastage of time to view attractive and cheapest items. It never come even after months. Even they have not direct contact with customer care.
I was reading reviews about the dress i ordered and everyone was saying they got package one week before the shipmen date. Its been a month and still have not received my package...
Ordered item on wish.com on Feb. 25 and it finally arrived yesterday May. 4... I didn't pay much for it, but c'mon! 69 days to actually receive it. I also opened a 'dispute' on Paypal after approx. 6 weeks after purchase, noting I didn't receive the item, and I never heard back from the company either... so my first customer experience wasn't great. Would likely think twice before ordering from them again.
I was asking a refund due to the fact I haven't received the merchandise I bought. The person who take my reclaim told to give until another day. I waited, and yes I received 2 of them because even though I bought 4 shirts all together they were sending them separately. Bought 4 shirts from the same company only received 2. After several days of dealing with the situation I've been refused a refund and blame the postal office for the loss meaning that I lost the money for good. Customer service final answer were cynical and wrote me to reclaim to the postal office. Obviously they're employee cause the CEO would resolved this differently.
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