WigTypes

These Creeps Cancelled my order without my Knowledge and did not credit me back my 70.00 dollars. Plus I purchased a human hair wig for over 100 dollars! The Wig was Horrifying it did NOT Match the Model on the Picture. I Think they did this to me on Purpose so that I would not have a new wig to wear on Memorial Day. These People are Disgusting & Horrible Customer service. HERE IS MY ADVICE DO NOT ORDER FROM THESE PEOPLE THEY WILL CANCEL YOUR ORDER WITH OUT YOUR KNOWLEDGE WORSE WIG COMPANY ON EARTH. I WILL NEVER EVER ORDER A WIG FROM THEM AGAIN & I HAVE PURCHASED SO MANY WIGS FROM THEM PLUS THEY NEVER EVER ANSWER THE CUSTOMER SERVICE LINE. I AM TURNING THESE PEOPLE IN FOR FRAUD. THIS IS WHAT THEY EMAILED ME We will cancel your order and ask you to place a new order to ensure that your package is shipped out on the same day. Please note that the return will be subject to a 20% restocking fee, as per our return policy. I NEVER TOLD THESE PEOPLE TO CANCEL MY WIG ORDER THEY DID THIS WITHOUT MY PERMISSION AND I NEVER GOT MY MONEY BACK.

I just received the 2 units Bobbie Boss Aimee and I am highly upset with the quality. I contacted them and told them the units are stringy and thin...and they tell me they inspect all of their wigs, etc., etc., and went on to tell me I can return them along with a 20% restocking fee. I will not be ordering from them anymore and might as well keep this trash rather than pay for shipping plus 20% restocking fee. Crazy...

I placed an order and received confirmation then I received a notification that the amount was refunded to me so I have no way of following up but I feel lucky that they did not keep the money. Now I'll look to order from another site.

All shipments were on time. Never had a problem with any orders. Will recommend to everyone. Give them a!

I requested a refund from wigtypes.com and, not only did they ignore my request, they REJECT any orders I make. The public including reviewers on YT have been notified about their BAD business ethics. Stay clear from this Chinese-owned dictator business and give your coins to REPUTABLE businesses that don't DISCRIMINATE.

I love the prices at wigtype. I would suggest that you order a product from Wigtypes that you are familiar with. If not, good luck on trying to return item. CUSTOMER SERVICE SUCKS.
You can not talk to anyone over phone. They don't answer via email. Live chat does not work. There are no instructions on how to return the item. My advise is to pay a little more from another company that has good customer service.

If I could put zero stars I would. Their customer service sucks, they have auto messages that respond to you via email and say someone will contact you within 24 hrs. Then you hear nothing. All I wanted to do was return something, I have bought things from this site a few times and now they will forever be on my $#*! list. I am telling my entire family to never buy from them again. Any of my hair stylist friends I am telling them too. Companies should not be allowed to get away with this kind of poor service. I had to report them to the BBB just to get a actual response and they had the nerve to say they contacted me multiple times when I attached pictures of the auto responses I got and the fact that I tried to message them on social media.Don't buy from them!

They sent me wrong item an refused to receive it back even though it was their fault they do not honor their policies an when i told them i was going to give them bad review they removed my order from account.

Today I ATTEMPTED to place an order for over $100 but their RAGGA-DAY $#*! site wouldn't let it go through after FOUR TRIES! I EVEN RANG MY BANK AND DISCOVERED IT WAS NO PROBLEM ON THEIR END! THEREFORE IM SO TURNED OFF BY ALL THE HASSLE AND DEALING WITH A COMPANY THAT HAS BOTH HANDS OUT FOR MY MONEY SO IVE DECIDED IM GOOD NEVER ORDERING FROM THEM AGAIN! FURTHERMORE ALL THE POPULAR WIG SITES ON THE NET ARE GENERALLY HAVING THE SAME PROBLEMS AND WILL FORCE ME TO JUST ROCK MY OWN PAST THE SHOULDER LENGTH, SUPER THICK HAIR AND CALL IT A DAM DAY! IF I DECIDE IN THE FUTURE TO PURCHASE WIGS AGAIN IT WILL BE THROUGH ONE OF MANY LOCAL WIG SHOPS! ATTN SHOPPERS: DO NOT ALLOW THIS COMPANY(OR THE OTHER WIG SITES) TO USE COVID-19 AS A CRUTCH FOR BEING A SORRY ORGANIZATION WITH NO PROFESSIONAL OPERATING SKILLS CAUSE OVER YEARS PRIOR TO THE PANDEMIC IVE HAD THE SAME ISSUES WITH THIS SITE! OVERALL INSTEAD OF USING A DEADLY VIRUS TO CONTINUE THE UNWRITTEN COMPANY POLICY OF DOING JUST ENOUGH TO GET BY-- WIGTYPES.COM TRULY SHOULD JUST GET OUT OF THE INDUSTRY ENTIRELY!

I never knew this site existed and just found out about it lastweek (through google) and my first time experience was great! I ordered haircare products (shampoos, conditioners etc); the prices were very inexpensive, the shipment was fast (which was expected since it did cost $12.00 - a bit high in my opinion) and none of my products were damaged (they were sealed securely in bubble wrap and came in a box).

I saw alot of negative reviews about persons not receiving their packages (mainly weave) or products being damaged etc which made me very nervous to make a purchase but I took a chance and did it anyway and I am pleased.

I will definitely purchase from this site again!

If you order from them expect to never get your package. They still use UPS despite the fact that UPS HAS NUMEROUS COMPLAINTS AGAINST THEM. What I am pissed about it they don't respond to customers. They have an audacity to post these ugly wigtype girls false advertisement, but regular paying customers don't get replied to. They are absolutely horrid. I will never spend another dime on this website again. I suggest y'all use elevate styles. They respond immediately. Wig types is too busy promoting ugly chicks with ugly wigs.

I ordered 2 wigs from this company. I received them in a timely matter but the wigs were in terrible condition. It appeared the both wigs had been cut and worn I contacted the company and was told that all of their wigs are new and come from the factory unopened. I sent the wigs back the next day and requested a refund. I was told by the company that it would take 8 business days after receipt of the merchandise. On the 8th day I did not receive my refund. I contacted my credit card company and filed a dispute of the cost. On the 9th day I received an email from the company alerting me that the total refund had been refunded to my account. I checked with my credit card company and was told that the refund had not been received but could take a couple of days to post. As a customer I expect to receive quality merchandise from businesses. Because I had a bad experience with this company, I would NEVER do business with them again. I would warn anyone else to read customer reviews prior to conducting business with anyone.