WigTypes

I read these reviews and was reluctant to order from them. I called and spoke with Marcos who was great! I sent an email with my order number. The response was amazingly quick. He let me know that a color I wanted wasn't in stock and suggested a color which I agreed to. The order shipped the same day and I received it the next day. I had no problems with this company and my customer service experience was outstanding. UPS absolutely sucked but wigtypes.com was great. I will definitely order from them again.

I am not sure what is going on but I keep getting my orders refunded saying the items I ordered are out of stock. I understand that if it says 1 item left or something, it may run out before my item gets processed. But then if they are out of stock how come after it's cancelled sometimes the website still says they're in stock?

They do not respond to inquiries. Their order confirmation emails come as raw HTML code which makes them impossible to read (I did write to them about that too the first time I ordered, theres been no change. That is a very simple probably <5 minute fix.)

Yeah, so they aren't withholding refunds or anything but it seems odd that three times since Jan 2014, I've had my orders just plain cancelled and refunded. I would be glad to patronize their business if I could know I'd get the items I ordered which the site says are in stock. (I have to correct what my review said before - after looking at my account more closely I realize have gotten some items delivered from them in between those three orders). I have been happy with those orders. I just find it odd that some orders get cancelled when their website says they have stuff in stock both before and after cancellation.)

But sometimes if I wait to see if they'll ship, another site that has the items runs out of the item I want, even though they had it at a higher price. I'd rather just pay the extra $ so I can get the items, instead of taking a chance it'll be cancelled again at WigTypes and then not be able to order it elsewhere.

They also seem to do business as Beauty of New York. The physical address is identical and phone #'s are almost identical (in fact I was pretty sure they used to be but now are one number different) and the charges show up with the same ID of "BSOFNYC."

I am wondering if I got blacklisted? But I can't think why that would be. I've never returned anything to them (as if that should be a good reason to do so?). I've never actually received anything from them either. I think I did ask Beauty of New York if they were the same business as WigTypes, so, maybe that got them mad at me somehow? It's not hard to figure out, I kind of did it by accident googling.

They suck! If I could I would give ZERO star.
I placed ONE order with them. And I repeat ONE single order. I ordered about 8 items. Some of the packages only had half of the weaves they were supposed to have. They obviously divided some packages in 2 to fit the amount of ordered items. I returned some of the items to the store. Some of the items were fine, so I decided to reorder a few month later. I logged in and placed my order. I received a confirmation email. When I logged back in a few days later to check the order status, it was cancelled and I was "black listed". So I called them and asked what happened (I had to call at least 3 times before getting someone on the phone). I asked them what happened with the order. They asked me if I made any return in the past, I said yes, and they said that's probably why I was black listed. I was like. Really? For one order you get black listed? They didn't even sent me an email to let me know. I had to log back in days later to find out.
Anyway, good luck if you decide to go ahead and do business with them. They are totally unprofessional and don't know a bit about customer satisfaction.

I purchased (2) Outre Glam Cut wigs from wigtypes.com for &18.00 plus &10.47 for S&H per wig. However i placed my orders separately (since had to have one!) Each order totaled $28.47, the wig color db/30' was not as it appeared on their website. I returned the wigs for a refund and, i received $12.79 per wig! They're answer to that was since i returned the wigs, i received a deduction of 15 percent because the wigs had to be returned back to it's warehouse. I'm out of $ 24.58, and yet had to buy the exact wigs elsewhere! This is the worst experience I've ever had shopping online. "Please stay far away from Wigtypes.com, they are rip off artists"!###!

They not right I made a order threw Mail sent money order with my email, phone number address item I wanted color 1choice and 2 choice now going 3week they didn't email or call me so I call them they couldn't process cause you have to order it and get a order number but was paying with money order I didn't NO I can still place order even though NOt paying for it on debit sent more money than I suppose to but wow they could've contact me and let me know WHAT UP. I just told her mail me my money back I mailed hair to beauty a order threw money order I got item 8days later and they called me 4 days later let.me no the color I wanted have no more. And my left over money I got credit for time order.

Wigtypes.com is a scam – they claim to offer wigs at a sale price but they don't have the supply to back up demand and opposed to being honest with you. They take your hard earned money and send you half your order and then claim they did nothing wrong. I called and was immediately drawn into conflict. I simply wanted to know when the rest of my order would arrive or if I would receive a refund for the 2nd wig. I spoke with a guy named Jay who said it wasn't his problem. To do what I have to do (dispute it on my CC) Please save yourself the hassle and don't buy from them.