WigTypes

I ordered a wig on June 19th, 2019. It was available for same day shipping. I picked the fedex 2day. I received an email for the order. I never received an email with a tracking number or saying that it has been shipped. Luckily the package did arrive on time today Friday June 21,2018. Thank you Jesus! I was worried because of all the bad reviews. My package came on time and it was the correct wig. I just didn't receive any tracking information.

However, just don't ask a question about your order. The overall attitude of this company is definitely less than professional. If they can somehow fix how they communicate with their customers, they wouldn't have so many on the blacklist. Luckily for me, I found a better inexpensive wig store online. Thank you for being the bi**h you were in the email. I'll make sure none of my friends and family members not patronize your online store.

I purchased a wig from them and immediately saw when I received it that it was faulty. The seams were coming off and the wig fit was very awkward and barely looked like the picture.
I emailed them within an hour of receiving it to ask about a return and was told because I tried the wig on I couldnt return it despite having the box and tags still attached to the wig.
They pretty much didnt care about trying to rectify the situation.
Don't bother with them.

I have been ordering from this sight for six years. I have only encountered a problem with a product I received once. However, I do not order anything that I have not phicially seen in person. I typically will visit my closest beazty supply store, check out the product and place the order online with Wigtypes.

The one time I encountered the problem, I email my issue and received a replacement in the mail within a few days.

When I am looking for soemthing and it it out of stock, I find it instock within a few days. The shipping is super quick and the prices are very good.

Well to be truthful I did not do any customer reviewall I did was look at that little Jamaican lady on those videos, reviewing wigs and that is what convince me that these people are excellent to do business with, she seemed authentic and honest about her reviews even though she don't look the way she used to months ago but yeah, I've been ordering from them over and over again for months, never had any order or shipping issues. Thanks Wigtypes.

I won't lie, at first, I was EXTREMELY skeptical of this website due to its format as well as reviews. I had placed my order without a second thought, and then after I had looked at reviews, I had scared myself half to death, thinking I'd made some kind of mistake. However, after receiving my items today, I am nothing short of delighted by my experience with this company. I never review anything, but I wanted to make some light of the company with my experience, despite others having less than satisfactory encounters with Wigtypes.

I placed my order on Dec 29th after a friend suggested Wigtypes over another company I frequented. My order was processed and shipped to a UPS facility within the day I ordered it. The only troubles I had afterwards was getting a tracking number for my order; however, since this was after major holiday and following the New Year, UPS had not labeled it yet, which was why my tracking number was inoperative. This is what the Wigtypes help email had told me after I emailed them, and I cannot praise them enough for their speedy response time over my issue.

My package arrived Jan 4th, and everything came in perfect condition. I ordered four synthetic wigs, all of them which came as expected. I really hope to shop at Wigtypes again sometime.

Do not order from this company. I ordered 5 wigs from this company. They sent me 4 of the same color wigs. I did not order 4 blond wigs. They just sent me what the wanted or had left in stock. When I sent them a email they said they will charge a 20% restocking fee. I refuse to pay for their mistake. I will never order from this company again. THey have lost a customer, but they probably don't care. Maybe I can sell them on Ebay.

83 dollars! I have a hold on my account for 83 dollars that has been on hold for a week or more. This is utterly disgusting and completely unacceptable. Wigtypes.com is a complete and total fraud! I placed my order and was declined, so how is money gone from my account for the order total. I have no tracking number, nothing. And the phone at the company is not even being answered! Do not order from this company! It is not worth it.

I tried to order my daughter some Xpressions braid hair today from WigTypes.Com and it displayed a declined message. It stated that order was declined because my billing address did not match my shipping address, but when I checked my bank account, it showed WigTypes had taken 2 $29 payments from my card. If the payment was declined, how was I charged? And why was I charged twice? I wish I would've read their reviews before I decided to make a purchase from this company. By the looks of it, I won't get any help from the company so I will be contacting my bank to inform them of this matter. I have all the proof I need to show my bank that the order was declined but they still took my money AND I contacted them immediately today about the matter. So if they say they never received the email, I have the screenshot of the time and date of email sent. My suggestion to everyone is contact your bank and get them involved. They should be able to help with the situation. This is a lesson learned. No more ordering from unknown businesses. Smh

I have shopped here before usually with no issue and spent a lot. This time my order never came. I spent nearly a hundred dollars and they won't refund me or assist in anyway except repeatedly opening investigations. They are claiming ups told them that it was received but it never was and ups is saying it has taken them repeat tries FOR THE PAST TWO MONTHS to get any kind of response. Don't shoot here... if anything happens they won't help at all. I've emailed over 20 times. Try any other site but this one. Also I repeatedly asked them for corporate information and they refused to provide it. I'm trying to attach photos of all the emails but it won't let me. On my *******@antaresdavinci you can see the video of the email and the exchange with their trash snarky customer service representative. Just search my name *******@wigtypes to see how rudely and sarcastically they respond. It's disgusting.

I purchased a wig from WigTypes because of the low price and supposed "fast shipping". After a week I called their customer service line to get a tracking number and estimated delivery. He wouldn't give me a tracking number but insisted the wig had been shipped and would arrive the next day. All he asked for was my name which is VERY common so how could he even know he was speaking on the right order? I asked again and he repeated that it'd be here the next day and rushed off the phone. Another week passes and I call again. Same answer. No wig that day either. I dispute the order with PayPal and only then did they ship the wig and I receive tracking info. The wig never left their warehouse the entire time they were telling me that it was on the way. NEVER AGAIN.