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Vistaprint's reputation appears to be declining, particularly regarding customer service and product quality. While some customers have praised the quick turnaround times and effective support from individual agents, a significant number have reported frustrating experiences with unresponsive service, order errors, and poor-quality products. Common complaints include delays in delivery, inadequate communication, and unsatisfactory resolutions to issues. Additionally, customers have expressed concerns over the consistency of product quality, suggesting changes in manufacturing. Overall, while Vistaprint has a loyal customer base, many are reconsidering their relationship due to these persistent challenges.
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Ordered my wedding invitations here... loved their design... their website was very easy to navigate, the ordering process was very easy. I choosed my invitations, entered my data, and in one week had my invites. They are abolutely gorgeous, too bad some people have left them bad reviews. I guess everyone has their own experience. Do your homework, each experience is individual. This company has great prices, and tons of desings. Love them! Will use them for all my paper goods!
I am a very frequent user of this company. I used it once and i was hooked! All of their products are amazing I am never disappointed! I would recommend them to anyone needing invites, gifts, announcements, cellphone cases and ect.
Hey these guys are ok but wow they took forever and a more expensive then I thought. I use www.eztoprint.com for all my printing. These guys are the real deal affordable and fast I mean fast delivery plus real free shipping wowow.
Purchasing business cards through vista print is acceptable if you want quick, cheap cards. If you want a very professional card, do yourself a favor and spend the extra money somewhere else as the quality will be much better.
I've used Vistaprint EVERY YEAR for 14 years to create a mug of my dog from a puppy until now,"found a better place"
The prints on my mugs have been nice, afew grainy but I was not unhappy.
However, their shipping is on the high side and just way too many product promotions before you can actually check out and pay.
Also, they just don't stop sending emails at least 5 weekly, I CLOSED MY ACCOUNT AND STILL RECIEVED THEM, finally, I had to add them to my spam box which is always full of email from them for the same items at same prices
This is the worst company I have ever seen till yet.
I ordered embroidered shirt first time from vistaprint on 12th april till yet I havent got my product till yet.
They say we deliver in 7 days its already 12 days past
Very bad service. Very very bad experience with these guys...
NO DELIVERY TIMELINE
I will never recommend anyone to place order with this company.
This site has to be the cheapest printing website out there, especially if you wait for the 40-50% off promotions. I will be using them for my wedding. It might not have as many options as the other sites, such as paperless post or weddingpaper divas. But, if you are not too picky, its way cheaper!
I ordered posters and the quality was really good which I didn't expect. But delivery is little to long if you don't buy express which is expensive. Anyways this is the only place I will be buying posters and business cards.
Terrible 1 800 customer service. They do not care about the circumstances, only their bottom line. This should be, act in the business best interest department, not customer service department. They would rather give up a customer that spends 1 to 2 thousand per year than provide them the original 50 envelopes they had requested. And then when given the opportunity to make things right, they offer a 15 dollar credit to use toward 50 dollar envelopes on their site when they were suppose to be included in original order.
I am satisfied with the quality of their products but Vistaprint is charging customers monthly fees without their knowledge.
There is a checked boxed and at checkout customers are approving charges without their knowledge.
Very reasonably priced,,, professional quality printing... Something on this site
For everyone's budget. The T shirts are a great option if you only need a few!. I have used this service at least 20 or more times and NEVER been disappointed.
Vistaprint is a great place to get cheap business cards, post cards, car magnets, and and just about anything else you can think of personalized with your business or personal information. They have tons of templates to choose from, and they make the designing process very easy. I like that there are always online coupons for this compnay, and shipping cost isn't unreasonable. I've ordered from them at least a dozen times over the years and have always been satisfied. The cheaper cost doesn't mean cheaper quality.
I ordered my pageant cards from here shipping took a little long, but cards were great. It's important you do card stock research before ordering, but mine were great....just took a little long to get the order.....
Will never order from these yahoos again! Told me my Christmas card order would be here no later than 12-18. Just got them tonight at 6:00 (only after pitching a fit for another shipment - the original order never got here) so needless to say, they won't get to anyone until after Christmas. I hope they go bankrupt! Idiots!
Used them for many items, from business cards to banners. Always good results. Not the highest end business cards, but if you want to promote an event, they work. Customer service is usually good, although have had some commuication issues that always get cleared up.
A "go to" site, especially for small "hurry up" orders.
I ordered Christmas cards on 12/7, with an estimated (yes... I know an estimate is just an estimate) delivery date of 12/21 (today). The date changed to 12/20, back to 12/21, and this morning to 12/24 (!). I contacted Vistaprint, and they offered to refund my money ($12) but would not refund the $20 Groupon voucher that I purchased to use on Vistaprint. Very disappointed, as I've been using this site for years without issue.
"You get what you pay for" would lead me to believe that the quality from Vistaprint would be horrible and cheap, but it's not. I've been ordering premium business cards from Vistaprint for years and have always found their quality to be good and the turn-around time to be swift. Sure, every once in a while you'll get a couple miscuts, but that's typical of any biz cards - and when you're getting 1000 for like $50 shipped, a couple bad ones isn't going to kill you.
I ordered from vista print.com several times, and always used their promos, so it came out pretty inexpensive. The last order was 3 sets of premium business cards which came in nice bright colors and were shipped fast. No disappointment here. I used "buy $60 and get $30 off" promotion, and paid around $50 for the whole thing including delivery. The annoying things are the add-ons at the end of every order, but on the other hand they offer things you wouldn't know even existed. I also wish they had smaller that 250 minimum amount - I would like just 100 to see if the design is good.
Overall VistaPrint.com is not to bad on there prices, and provides pretty decent service.
Awful website. Loaded with so many things that they try and force down your throat when all I wanted to was buy business cards. Then I was scammed somehow when I bought business cards and signed up for some website (www.terrylbowen.vpweb.com is at risk of being shut down) and they started taking money on my card for three months until I caught it. Just another way for a company to scam millions of dollars away from people $10 at a time knowing that no one is going to do anything about it. Im sure there will be a class action suit against them at some point. And when there is ill be the first to sign the suit. They lost my business permanently.
Answer: Yes, the calendars are beautifully done and arrive in great shape, quality is very nice.
Answer: Yes - awhile back and its easy but seamless. Otherwise, the platform is easy but just takes some tweaking.
Answer: Call customer service at Vistaprint- it probably depends on the pen or it may not have refills. :)
Answer: That is on your end... It does not have 2 step verification like bank website do, but all you have to do is make a secure password uncommon to other passwords you use
Answer: We did graduation invites and the were awesome! We put my daughters gradation pictures on the invitation the price was better than anywhere else! If you need them in a hurry - you would have to pay extra shipping is all. :)
Answer: I think Vistaprint has a section on that subject and can point you in the direction of a designer it says they have a community of trusted designers! I suppose you can email them a image of it aqnd they will create it. Its not that hard to do it yorself if its not to elaborate I used photoshop and downloaded some free templates and manipulated them to get my desired card. But if your not up for it check these out here, https://www.vistaprint.co.uk/design
Answer: I believe its excellent! I am waiting for poloshirts to come in and I willbe ordering some myself. If you are not happy with anything from vistaprint Iwill sort it out I just had my card redone and they where really good at sorting the issue out. https://www.vistaprint.co.uk/satisfaction-guarantee
Answer: No Its actually belongs to Wix.com its been created with there site creator program so the site is not transferable in any way as Wix only allows you to use it becaiuse your hosting your site with them so provides a means for you to create a free site using their planner. Only your domain name can be moved depending who you have it with I know this as I created my own site through Wix directly but I didn't use Vistaprint to do it I did it myself I think they are just a middle man! In this case, I use others to host my domain emails as you can get that done cheaper else where but I'm happy with my site after editing the absolute hell out of the template but I loved manipulating the template and got it just how I like it. However be aware that if your not paying for any CEO services your site is just a portfolio and even though your registered on google search engines you won't be found under any serches for services! Gpoogle want money for you to be found or you have pay for a CEO service to constantly manipulate your ceo to get found for search quiries! I am found in google no problem but by name only not by service! I mainly use mine as a portfolio but am found via my cards and via the likes of face book and other simular apps. Which works for me.
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