ViagogoReviews 1,927

I hate you guys. I hate you guys so much. I bought these to see the ONLY people i run to. My ONLY escape. A day away. But months of eagerness and happiness that I would finally see them face to face, then that eagerness turned into pure rage. You KILLED apart of me. I haven't been that happy since the last time I thought I was going to their concert a year ago. Didn't happen. This was my only chance. Why couldn't you guys just SPARE ME. And for ONCE just ONCE not have to be such evil people. Just stop. Live your life off your own earnings. Just know this, whether or not we know who you are, you've broken so many hearts, created so many tears, and attained so much hate unto yourselves. I hope you can never live with that.

My father paid AU$2,000 for a once in a lifetime ticket to a Real Madrid V's Barcelona game in Spain next Month. Due to ill health dad can no longer travel. Have been trying to relist the ticket for 3 months but with no luck and no help at all from Viagogo who just hide behind a website and do not respond. Just today we have heard from Real Madrid FC that the ticket is fraudulent as the category of ticket that dad purchased is non existant and Viagogo have no authority to sell Real Madrid FC tickets. How low can you go to rip off a 72 year pensioner. Do not ever, ever buy anything from Viagogo.

We had paid 475.00 for 2 ticket to see rod Stewart at the O2 paid for excellent position. BUT when we got to our seats people was already in then. After a long visit at customer service out tickets was fraudulent we was offer 2 tickets up the very top worth 75.00. We watched the show. Please don't book with this company pkease pass this on. We had NO help from anyone about getting are refund. $#*! company low lifes and really don't care.

This has been my worst customer experiences ever. This company is a hub of fraudsters. I was ready to sell my tickets. Their customer service department didn't let me sell them and kept re-iterating that the time was too less. I was ready with a 24-hour courier service which could be tracked but they didn't allow me to process my order. One week later, I discovered that they had deducted 90 pounds from my account without even telling me or writing to me. Their fault and I pay! I kept calling and writing to them but they don't bother to care. Without an iota of doubt, this is my worst customer experience ever. Absolutely disgusted. I will make sure I spread the word about their reality everywhere.

I was looking for tickets to a festival. Viagogo pressures you into buying tickets by making you think that there is a digital line for the tickets and that the demand is huge. In reality they just put up a deliberately slow loading screen. After a few minutes of research, it turns out that the festival tickets are not sold out from the event organiser and that Viagogo sells the tickets for 3 times the original price! I can understand that sold out tickets can cost that much, if not more. But it is outrageous that Viagogol sels the tickets which are not sold out for much more. BEWARE! SCAMMERS! NEVER DEAL WITH!

Never ever buy from this site, they pressured me into buying me tickets, giving me 10 minutes to put all my details in. It advertised them to be $347 for two tickets, after putting my credit card details in, it said $882 has been charged from my account, after reading reviews I realised I had been scammed considering they go for $110, I immediately tried to get in contact with viagogo and there was no real phone number or any real contact details provided, besides an address that is in Switzerland. After ringing all the phone numbers, one tracked to U. K. Never ever buy from here

I was trying to secure J Cole concert tickets for my daughter and ended up on this site as it was the top of my Google search. I had no idea it was a reseller and it wasn't clear what the final charges would be until after the transaction was completed. Based on previous reviews I don't have any hope of getting the tickets or stopping the payment but will be much wiser in future - stick to ticket sellers that are official or at least reputable.

My experience using Viagogo in Australia has been very stressful and I'll NEVER use them again. I bought two Bruce Springsteen tix in October for his February 2 Melbourne show on Viagogo, stupidly thinking it was an authorized selling site. Big mistake. The booking fee alone was $199.95 and the seat numbers weren't provided so God knows where I would have been sitting. (Now I realize that's because Viagogo didn't actually have my tickets - they were waiting for someone else to offer them on the site.) The tickets were only going to be 'provided' just before the event. I ended up buying tix to the same show from the authorised seller so immediately offered mine for resale on Viagogo thinking it would be an easy process. I didn't want to rip anyone else off like I'd been but in order to get my money back (and make an $11 loss overall), I had to sell them way over their face value. What made me so stressed was that one, their policy is to pay the seller a week after the event (ie FOUR MONTHS later) ONLY if the purchaser claimed they'd been able to use them successfully; and two, I never got a confirmation I'd uploaded the tickets correctly for resale. When I tried phoning the numbers listed for urgent Viagogo enquiries on the day of the concert (to confirm they'd been uploaded successfully), one rung out and the other diverted to the UK (where it was the middle of the night) and said their offices were currently closed. So, if you want to be ripped off buying exorbitantly priced tickets for unknown seats, selling them without any confirmation, and living in stressful hope of being paid only after the actual event several months later, use Viagogo. I can only go on my own experience with them, but it was appalling and made me feel quite sick I might have lost over $1,000. Never again.