ViagogoReviews 1,927

Went to book 2 Ed Sheeran tickets for my daughter extortionate price and tickets in the rafters I thought I would bite the bullet for £400 for the pair. But when I went through to purchase, it had Jumped to £555 with numerous add on's. Needless to say I did not go through with purchase. Viagogo and the people who sell tickets at such an inflated price are parasites and hope government legislation comes in to stop sites like this from taking advantage from genuine fans

My first and last attempt to purchase on this site.

I bought tickets to see Russell Howard show for my daughter's b-day, she loves comedian so much. I wanted good seats so I picked stalls row 2. The price for 1 ticket was £60.99 double the original price, but that was not enough for viagogo, when I click to pay the total price end up being £170.44! No forewarn and no go back! Receipt came like this:
Number of Tickets: 2, Price per Ticket: £60.99, Total Ticket Cost: £121.98, Booking Fee: £35.43, Delivery Fee: £5.95, VAT £7.08, Total Charge: £170.44
I was charged over £35 for booking fee! And delivery fee for ticket sent to my email!
When we got there to see the show, our seats where sold to other people, only 1 seat was available!
It was my stupidity not checking the company before I purchased the tickets. I am gobsmacked how they are still functioning and keep ripping people off and getting away with it?!? AVOID!

We are absolutely disgusted by this company. We bought tickets for allegedly premium seats for Adele concert in Sydney and paid more than 4 times the face value of the actual ticket. Of course you don't know this until you have paid and then when you receive the tickets discover you have paid for pretty average seats - nothing premium about them. They also advertise in Australian dollars and then charge in British pounds - very dodgy. Be warned about their dodgy practices before purchasing.

I bought 2 tickets for a football game in Buenos Aires for when I am visiting the country as a tourist. The total cost was nearly 3 times the face value of the tickets, but then 10 days before the game I got an email to tell me the game had been rescheduled to a different day when I won't be in Buenos Aires. I can't go to the game, and I can't get a refund on the money taken from my credit card. Viagogo are a disgrace and no better than professional thieves. I will never use this company again and feel stupid for being conned by them. Their website has no facility for customers to complain to a real person or to work out how to make a legal claim against them. They should be outlawed and the directors put in prison for fraud.

This COMPANY IS A MASSIVE SCAM! GET YOUR BANK TO DO A CHARGE BACK!

The price your credit card gets billed is VERY different from the price you are LEAD TO BELIEVE you are paying!

You have no idea they have charged your credit-card for almost TWICE the amount they say you are going to be charged and you don't know until the purchase is finalized and the transaction has been completed.

Under the Australian Consumer Law, businesses must not engage in unconscionable conduct, when dealing with other businesses or their customers.

THIS COMPANY HAS DONE JUST THAT!

As a result EVERY SINGLE ONE OF YOU THAT HAS BEEN OVER-CHARGED, Contact your bank and dispute the amount and they will do a charge back for the difference.

Be sure to have the transaction to prove the amount you thought you where paying.

Hope this helps everyone thats been scammed by these parasites.

ALSO TICKET TECH AND TICKET MASTER SHOULD NOTE: YOU BOTH ARE JUST AS LIABLE FOR ALLOWING THIS PARASITE THIRD PARTY VIAGOGO TICKETING BUSINESS to act on your behalf to sell tickets at twice the price.

ITS CALLED SCALPING!

We purchased 2 tickets to a concert in New Zealand the website said $164 NZ dollars so we proceeded. Got a confirmation email with the inflated price of $416 NZ dollars in a weird Currancy, I have tried mamy time to email them without any reply. We contacted ticketek in NZ as this was where the tickets were issued from. The ticket has some random name so hopefully we will get into the concert. The face value on the ticket is $81 so totally ripped off.
What a digusting company they should be taken down.

J'avais très envie d'aller voir un groupe en direct à Barcelone. C'est un groupe que j'admire depuis très longtemps et qui se produira la semaine prochaine (le 12 mars à Barcelone). Lorsque j'ai mis le nom du groupe dans le moteur de recherche google, le premier site qui m'apparaissait étais Viagogo, une entreprise basée à Genève (je ne savais qu'il existait à Genève de tels escrocs). Tout paraissait normal lorsque j'ai effectué ma réservation. En apparence! En premier lieu les prix me paraissaient de prime abord très "gonflés". 69 euros et des poussières est un prix déjà assez respectable pour un concert d'un groupe qui est certes très connu en Espagne et dans le pays hisponophones mais peu écouté dans le reste du monde. En deuxième lieu, ce que ces escrots à gant blanc ne te disent pas, c'est qu'apart ça il y a tout un tas de frais supplémentaires exorbitants qui viennent couronner la note de frais. Au total, ouvrez bien les yeux, ce ne sont pas moins de 194,56 euros! Qui ont été prélevés de mon compte pour un simple concert: 69,54 euros x 2 entrées + FRAIS 40,94 (vous n'y allez pas de main morte bande de criminels), icha (iva en español) et frais d'envoi (encore de l'argent pour leur grosse cagnotte). Lorsque j'ai voulu réagir c'était bien évidemment trop tard. Ils ne remboursent pas (bien sûr ce sont des voleurs). La seule possibilité est de revendre les entrèes à un autre victime innocente. A oui j'allais oublier, je peux télécharger mes entrèes et je vois que sur les tickets les prix sont tout autres. 44 euros toutes taxes comprises. Au total 88 euros (que je trouve raisonnable pour 2 entrées) et non 194,56 euros. Je vais porter plainte jusqu'à que leur site ferme leur porte. Je ne souhaite pas voir quelqu'un d'autre tomber dans ce vrai piège à rats

This site is very very dodgy and I will never use it again and dont recommend anyone use it. While we got into the venue we know of 5 people that night who were refused entry because the tickets had already been scanned. Pre-warned we turned up before the gates opened to be sure of getting in but even then we were anxious the whole time. Tbe booking fee was outrageous too. I reported them to the ACC who responded that they are already under investigation. Avoid!

How do you sleep at night you scoundrals. You put your heads down on your comfy pillows and drift off while leaving people sucked dry of their hard earned cash, or do you sleep... I hope you are proud of emptying my daughters uni fund from her account. She worked hard for that but what do you care solong as you can fill your fat arse back pocket with everyone hard earned cash. Why dont you lot try working an honest days work, oh thats right its way easier this way. Well you know we are coming to terms with the loss and recognize it is no where near as big a loss as for some. Well i hope you enjoy your comfy pillows because it wont be long before you are caught up with. We will quiety celebrate that day.