ViagogoReviews 1,927

I purchased tickets for $173 for my daughter and I to see Body Guard at Regent Theatre. Firstly they've charged me $181. I was told when presenting tickets at Regent Theatre that the tickets are fraud and Viagogo have been on the news for selling fraud tickets. I paid via paypal but they closed my claim saying that I'm not covered. PLEASE PLEASE DON'T purchase anything from this site and certainly don't use PayPal. I'm now in contact with my bank who are looking into it. This is so so upsetting.

Bought 2 tickets for miletrey tattoo, price was a certain amount then when i paid with my visa the amount come to 236 which was so much more than what the total was. I tried to get in contact with them but only an automatic reply. Event arrived and true 3 day before tickets did arrive at the hotel under wrong name and the cost was 25 not the amount we paid. Went to the event they said we had FAKE tickets and if we wanted to go in we will have to pay. I finally got in contact with someone and they said they will give me a refund, but what abut the expensive of the flight and hotel! Will never ever buy from them...

I purchased tickets the did not arrive untill 3 days before concert.
They were held up at a hold depot
I was to find out after several phone calls. I have been charged £40 for the calls as the number is an 084 number
When they did arrive they were the wrong tickets, not the area of stadium purchased, after more calls I was given £80 back now deminished to £40 there phone number is very difficult to find there is no assesability to customer complaints until 3 days before show. OVER A BARELY.

Baited by - I imagine - false "5 tickets left" messages that seemed to go back up to 10 tickets left later on. Over priced for basic tickets and prices quoted without VAT. Shame on Google for letting them occupy the top spot on the page and shame on whoever runs the company and takes money from the public for a scam. Completely misled as to what was being sold. If only I'd had more time to look, but was in a hurry and thought that the 9:00 deadline fro presales was for VIP tickets, and the elevated price was because of the extras that these involve. Stupid. Stupid. Stupid. There are still "9 tickets left" 98 hours later. Go figure.

Ordered tickets to a World Cup Qualifier at embarrassingly expensive price. Refused to provide seating details and horrendous instructions for receiving the tickets. Arrived as instructed, called the number as instructed and provided all the information necessary to receive the tickets,
Nobody delivered or attempted to deliver or call regarding delivery.
Viagogo, with absolutely no proof (I have all the phone records) is stating the seller delivered the tickets.
I will be pursuing this until proper resolution.
This company has no business operating!

I was excited when I saw that tickets for Royal Ascot were at last on sale. The timer started ticking away telling me that tickets were selling out fast. I didn't want to waste any time and lose the tickets therefore just didn't see the horrendous booking fee and delivery charges. Before I knew it I had agreed to pay and then read the reviews. I feel quite sick. I would like to cancel the credit card transaction but don't think that I am allowed to do that.

Wish I had seen reviews before using viagogo. Sounded ok so purchased 2 tickets. Paid £156 and when they arrived they were £63 for inferior seats. No explanation. For charges When I complained by email because hopeless trying to speak with anyone was told no refunds but. They would resell tickets -and charge me a large fee no doubt. Think their service is appalling - how in the world do they stay in business with such bad reviews. Sally

I was buying ticket for a concert when the final approval window came up and they are charging me all the fees twice, because I'm buying 2 tickets (they aren't delivered separately, so why pay twice?). All the fees add up to what 1 ticket would cost. I press no to confirm the order, but somehow it had already gone through. I complain, but they refuse to give me a refund and tell me I should re-sell the ticket and that there is no fee for me to do that. But to get the money I paid back I would have to charge double for the ticket due to their "Seller fees". Fee free - Yeah right.
Disgusting way to do business - they just take advantage of people.
STAY AWAY!

Viagogo shame on you ripping innocent people off. I paid $1139 and $37 booking fee for tickets that were meant to cost a lot less. I still have no tickets! You respond to my emails with vague responses. You sent me two tickets with a different name on them and in a different seating area than chosen. I chose front stage you put me in bleaches. The tickets I was sent cost $203 mmmmm bit of difference. When I complained you took tickets down from my profile. I have no tickets now and I will do everything I can to let the world know how disgusting you. Everyone needs to avoid Viagogo like the plague... SCAMMERS to the MAX

We believed Viagogo to be an official site to sell tickets for The Royal Military Tattoo. After being rushed with false advertising claiming high demand tickets, 3 left etc... we purchased them online for an exorbitant price and fees, three times face value (we found out later). Our receipt read level 5, when we went to pick up our tickets, they were in level 13 and the people at the viagogo pick up location could do nothing about it. We arrived at the venue and were told our tickets were invalid and already used, that these tickets were illegally sold by someone other than an authorised seller of The Tattoo tickets.
I have been contacting Viagogo with all my back up and they refuse to reimburse me for two invalid tickets at a cost of $500.