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VANCARO Reviews Summary
Vancaro has garnered a generally positive reputation, with customers frequently praising the quality and unique designs of their jewelry. Many reviews highlight the company's reliable shipping and proactive customer service, which often goes above and beyond to resolve issues. However, some customers express dissatisfaction with delivery delays and challenges related to returns or exchanges, particularly concerning partial refunds. Overall, while Vancaro excels in product quality and customer engagement, addressing concerns about shipping and return policies could enhance their customer service experience further.
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This team of people are great helped me with all my purchases and I love every single thing I have acquired from them and their product is excellent I love every single item everybody compliments my wife with her jewelry thank you sincerely, Juan.
I love the quality and all the intricate details on the engagement ring that i got for my girlfriend. The service and the attention to detail of Elsa from the customer service staff was the best. She kept me inform about the shipment status at all time. I will recommend all my friend to visit their site.
Thanks so much for your support! We'll do our best to cater to every little thing you need. Have a wonderful day!^-^
Elsa Sincerely
Iam extremely happy with my order the ring is beautiful well crafted and so are the earrings love them. The service was amazing got my order sooner than I taught. So yes so happy with my purchase thank you again.
Thanks so much for your support! Have a wonderful day!^-^
Elsa Sincerely
Picture perfect beauty! And at first i ordered the wrong size everyone was very helpful and prompt with getting me in the correct size promptly!
Beautiful picture! Thanks so much for your support! Have a good day!:)
Elsa Sincerely
My teenage son picked out a ring he wanted for Christmas. I was a little leary ordering from out of the country. I must say the attention to detail with emails every step of the way was very reassuring. We received the ring in a timely manner, before Christmas. Once he opened the Christmas gift, the ring was too large our mistake in regards to sizing. I started the exchange process thinking this was going to be the downfall. Nope, not one problem. The process of exchange was just as easy and detailed as the first order. The quality of the ring is great and the entire process and experience were great. I Will definitely order from this company again and I highly recommend the company.
Thanks so much for your support! We'll do our best to cater to every little thing you need. Have a wonderful day!^-^
Elsa Sincerely
A Beautiful ring for an amazing price. My future wife loves it. Shipping was what it described.The only reason I gave 4 stars is the ring didn't sell in half sizes so I had to get it resized but not the end of the world.
Congratulations! Thank you for sharing this sweet moment with us! Thanks for your support and have a great day!^-^
Elsa Sincerely
I had looked at sites like Tiffany and Company, Zales, etc for a birthday gift for my wife. I'm sorry but I was just not impressed with their products. Then, I just so happened to see an advertisement for Vancaro. Their ring designs were like nothing I had ever seen before. I decided to order the natural rose flower engagement ring. When my wife saw the ring she loved it. The shipping was very, very quick, and Elsa from customer service made sure that we were satisfied with our product.
Thanks so much for your support! We'll do our best to cater to every little thing you need. Have a wonderful day!^-^
Elsa Sincerely
Had to wait a couple of extra hours for it to come in but it came in on the day it was supposed to. Beautiful ring too, my girlfriend is gonna love this!
Thanks a lot for your support! Have a great day!^-^
Elsa Sincerely
Bought this for my lady, boy was that the thing to do! Looks great, she loves it and I am now golden!
What a beautiful picture! Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
I purchased a beautiful hug ring for my adult daughter and it was prettier in person than in photos! That never happens, but such a good thing! Im excited to pick my valentines gift from this site too!
Thanks Guys
Thanks a lot for your support!^-^ We have launched Valentine's Day promotion, welcome to see more details on our website: https://www.vancaro.com/en-us/.
Elsa Sincerely
Vancaro offers jewelry that is more unique than "generic". Easier to find something for that someone with a unique personality.
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
I bought a ring for my wife. A blue topaz ring with a zirc stone in middle and black plating on sterling silver. The ring itself looked beautiful on the site. When we recieved it, the ring had a chip in its plating. Customer service said that they inspect all their rings and that it was not their fault... no refund they said. Only a discount on next purchase. I told them to go f themselves. My wife chose to keep wearing it despite of how pissed and unsatisfied about what I paid for... 2 months later and the coating of the ring is mostly gone and u can see the silver under the black plating... that ring was about 200 but I got it on a discount so I spent about 170 I believe. I tried to go on social media on their company profile and tell people about my negative experience. They deleted my comments and blocked me so I couldn't contact them nor comment on their post. I HATE VANCARO, their product quality is absolute garbage.
Hi Mauricio,
We're so sorry about the issue. Please kindly know that most of our items are made of international standard 925 sterling silver, and some items are plated with a layer of other colors to reach a better design, which means that the orders are not the color on their own, and the original color is silver.
At present, because of the limitation of the electroplating process for the colored silvery items, the colored coat may wear and tear with the continuously wearing, and they may expose the silver color of the original color. Please kindly understand it's inevitable for the colored silver items, and generally, it does not belong to quality problems. Regarding this issue, we also explained it in detail on the product page.
If you mind this, it's recommended that you could consider the items in silvery color, generally, it lasts longer. Thanks a lot for your understanding and time!
Elsa Regards!
Customer Service Team
The ring is beautiful & the fit is perfect.
My girl is happy.
What else need be said?
Thank you, Vancaro!
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
I have ordered several rings over the years. They are beautiful. The quality is great. I get stopped all the time when people see the rings. I always tell them where they can purchase their very own. Overall im very satisfied.
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
Absolutely beautiful! The three rings I just purchased Exceeded all my expectations. Just absolutely beautiful and the quality is extraordinary. I will definitely be purchasing from this company again. Thank you so much for the responses to my emails and the quick delivery! You guys are wonderful!
We are so glad that you enjoyed the products! We'll always do our best to cater to every little thing you need. Thanks a lot for your support!:)
Elsa Sincerely
The ring came in a timely manner and the quality of this ring was perfect I got this for an anniversary gift for my wife and I know she will not be disappointed
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
Made an order for my wife's Christmas present and Elsa provided fast and great updates on the shipping information on my order.
Thanks a lot for your support! Have a wonderful day!^-^
Elsa Sincerely
Product was just what I needed to buy, came in mail within 2 weeks. Quality product, very pleased with purchase.
Thanks so much for your support! Have a great day!:)
Elsa Sincerely
Hello Vancaro... I am sending this message to say thank you for such a great purchase. I bought my girlfriend the skull ring shortly after it was available. She's been wearing it for over 7 months and it's just as perfect as the day she got it! I will not hesitate to purchase jewelry from Vancaro in the future.
Thanks so much for your continuous support! We'll do our best to cater to every little thing you need. Have a great day!:)
Elsa Sincerely
Both wedding sets I've received from Vancaro have been absolutely stunning. I love the uniqueness of their rings and designs. The first wedding set I bought was a skeleton claddagh ring and she always got lots of compliments with it. I recently bought her another wedding set that was sunflower designed. I can't wait to give it to her for Christmas! The photo attached is when I proposed with the claddagh
Thanks a lot for your continuous support! Have a wonderful day!^-^
Elsa Sincerely
From the business
Vancaro offer the best and unique jewelry including promise rings, engagement rings, wedding rings and couple band rings for our customers. All of them are in high quality and affordable price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for your continuous support! We'll do our best to cater to every little thing you need. Have a wonderful day!^-^
Elsa Sincerely