VANCAROReviews 174

My partner and I ordered new wedding rings for each other and they were lovely. They are true to size and are very intricate. I'm excited to wear them. (I was offered a gift to write this review, but I would have left five stars anyway.)

I absolutely love this company! Their skeleton and skull collection makes my little goth heart so happy! I now have three rings from them and I love them equally! The quality is beautiful and when I needed help in the past with a gift my husband bought me they were very quick to reply and help. I can't wait to see what new designs come out this year! Looking forward to adding to my collection

This jewelry is priced great and the quality is awesome, just like the pictures. I received it right before Christmas. My wife loves the necklace and ring combo. Couldn't be more satisfied with a product I seen from an ad. Thank you, I will be buying again and more customers are coming your way

I had never heard of Vancaro, but I trusted this site immediately after I read about how this business got started. After receiving 2 of my 3 items, I immediately loved them! This is exactly how I imagined the rings would be, but it is actually so much better than what I had thought. People have given me complements and I am definitely going to buy from Vancaro again.

I bought my wife a necklace, earrings and rings. My wife was amazed by the beauty and quality! I'm also waiting on 2 back order items I'm looking forward to. Customer service has been amazing (Thanks Elsa) keeping me updated on items. They also emailed me to ask if I received my order the same day it arrived and if I was satisfied! Me and my wife are extremely happy. If your looking for fine quality jewelry shop here! You won't be disappointed. I Shop here with confidence and a smile!
Well done VanCaro!

Arthur

I am able to find nice and unique pieces for those that I love at a good price. Anytime I need that little something special, I can always find it with Vancaro.

The ring is beautiful sized perfect and came very quickly my wife to be will love it thank you very much

I purchased a ring from them and the electroplating is trash. I proposed to my fiancé on April 3rd and she hasn't even been wearing it for 2 months. I tried contacting them and telling them about it and they offered a 30% off coupon. Why would I want to buy something else if I'm not satisfied? I do not recommend this jeweler to anyone. Not even 2 months old and she's pregnant so obviously not doing anything that would cause this kind of wear. I am not satisfied at all...

If I could give zero stars I would. I have recieved incredibly poor customer service and overall have had an incredibly negative experience. I was supposed to receive my package three/four weeks ago already and have made more than several attempts to contact customer support to ask where my order is or if I'm going to actually receive it. NO ONE has gotten back to me and it has been weeks. I'm beginning to think that all of the reviews saying this site is a scam are right because I am just getting increasingly sketched out at the fact that they took my money and REFUSE to respond to me in any way. I also tried to get a refund so I can shop at a different shop and was given a notification saying that's not possible. I want my product that I PAID FOR. I don't understand how they can take your money and not give you the product. My order is ******* and I purchased almost $300 worth of items I'm now very much regretting. This has been an incredible hassle.

Vancaro MONEY BACK Guarantee is a joke my boy-friend purchased this ring for me (I have Fibromyalgia and Rheumatoid Arthritis). I had it for one day in which I stayed in bed due to pain. The next morning I found one of the stones had fallen out. When he finally spoke to someone about this issue they said Imust have hit it which caused the stone to come loose. However I loved it so we took it to a reputable jewlery repair shop. The person who fixes jewlery everyday stated that it was a manufacture defect and that the prongs holding the stones were too small. He built it up and made sure to reinforce all the prongs on my ring. Vancaro refused to fix the problem even though they say that if you are not 100% happy they will make it right or give a full refund. Well in this case they refused. We will not ever purchase from this company again and will also tell everyone we know not to purchase from them.

I got 3 rings and I am in love with all of them. It's OK little longer than I wanted but still, less than one month and they're gorgeous!

Purchased a ring for valentines day... it was lost or not shipped on time. Ordered for Christmas figured id give it to her Valentines day. Finally got here after Valentines day and the first time she wore it the gold plating started to come off... since it had been over 30 days I could not return it. Customer service has been a joke. They want me to pay them another $38 bucks and they will send out another POS ring. She found a similar ring on Amazon for $30 Do not order from Vancaro unless you want too bend over. Total joke.

It's beautiful but the black finish has already started coming off, I've had it for less than a week!

Beautiful ring, extremely cheaply made. I had to resize ring from 7 to 8. I had to pay an additional $75 bucks from a local jeweler. Once resized the ring was polished. All rose gold from ring wiped off like fake paint. It wasn't even rose gold plated as stated in order. Extremely disappointed. My woman was in tears and still is.

Purchased a necklace for my niece. I ordered the wrong one. I canceled the order but they took the money from my account anyway. I have tried for 4 days to get this handled. They don't answer phone calls and their emails are just them trying to get me to purchase something else instead of just giving the refund. I will never buy anything from them again and I will tell this story to as many people as I can

The ring I purchased was beautiful. The pictures did not do it justice. The communication and service were top notch. I knew exactly when my ring would be arriving, and it was followed up with an email to ensure I had received it when it was delivered. I will definitely recommend to friends, and purchase from in the future.

Bought this beautiful ring for my beautiful queen aka Wifey for a 8 year Anniversary gift she loves it

Got my product on time as said great product the now wife loved it made her very happy and she was pleased, surprised, and excited.