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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Quick and easy however was overpriced versus buying directly from Dixie Stampede. Ask for a refund on the overpricing however no response.
Very good. Hope to have a very nice room. I wish I didn. T have to pick up my vouchers before going to the hotel. A waiste of time.
Hi Dany, thank you so much for the feedback. I am happy you have a nice room!
The process was super easy, thanks for making it user friendly!
Hi Amy, I am glad the website was user friendly and easy for you! I hope you have a wonderful time at your show!
Great experience made easy with vacations made easy.
I am so glad you had a great experience with our company! Thank you so much for the amazing review!
Easy to book and have used before.
Definitely made planning easy.
Glad to hear we were able to make another vacation easy! We hope you allow us to be part of planning your future vacations!
I am happy you have had a great experience with our company!
Easy to navigate, easy to follow directions, great customer service
Glad to hear we were able to make another vacation easy! Enjoy your show!
Good so far
I didn't like printing 4 pages, in stead of just the confirmation
But thanks
Hi Edward, thank you for the feedback. Please let us know if there is anything else we can do for you.
Below 1 rating. I bought tickets for a Nashville tour ride and when I called tonight (12/12/21) was told that my reservation has passed. I was transferred to a supervisor. That was joke! She was a young sounding girl who got a title and was so rude. She continued to cut me off when I was trying to talk and I reminded her of the recording that they have about professionalism and courtesy. Ultimately she told me she was the only person in charge and there was no on above her and when I told her I was not happy with this answer. She repeated "there is nothing we can do" and hung up on me. I have filed a complaint with the BBB and apparently they are not endorsed by the BBB due to the same types of complaints. I should have reviewed the BBB site prior to purchasing my tickets. I will continue to write poor reviews until I get my refund. Don't use these people. I did not go to this website but rather to the Nashville Trolley ride site it self and I was redirected to this site. They are NOT professional or helpful
Why do y'all have to continuously badger clients with this crap? Y'all are as bad as those bottom feeding time share sellers. Stop bothering me. I bought my tickets to Dixie Stampede and that's all I wanted.
Thank you for the feedback Charles.
So far so good but we will see I guess. Hopefully everything stays good through my trip
I am glad you are pleased with our service. Please let us know if there is anything else we can do for you.
I just hope it goes this smooth on our trip
Can not wait to see the program December 15
Thank you for the kind review Brenda!
The process was really quick and easy. The only thing that I did not like was that you do not get a full refund if you need to cancel.
Christina, please let us know if there is anything we can help!
Good, easy site to navigate. Thanks for following up with me.
Thank you for the positive feedback Henry! Please let us know if there is anything we can help with!
Would have liked getting info on the shows before booking
Please let us know if there is anything we can help with!
Quick and easy so far! Looking forward to the trip
Thank you for the feedback, enjoy!
Only lacking seat # and exact lication
Worse experience ever trying to communicate by phone
Hung up on me 5 times
Put me on hold and never answered
I would never use vacations made easy again
Hello Waverly, I would love to look into this for you. I have sent you a message with my contact information.
Only lacking seat # and exact lication
Everything was fine! Website was very informative and easy to navigate
Thank you for the kind review!
So far, so good! Looking forward to seeing two Christmas shows with friends after a significant savings off the regular ticket prices.
We hope you have a wonderful time and make lots of memories with your friends. Let us know if there is anything else we can do for you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So glad to hear this! Thank you for the positive review!