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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Fast and easy. Transaction completed within 30 minutes... printed too. Customer service was very helpful.
Food fair…. Show made up for food disappointment. Service outstanding.
Booked a 5:00 show and was automatically changed to 8:00 because the 5:00 show was sold out. When I called the company about the change they said it happens when shows sell out. Would not give a refund, either a future credit or 65% refund. Never using this rip-off company again
It was easy to book so am hoping the excursion is as much fun as it appears to be.
I am so glad you have had a good experience with us!
Good so far thanks very easy to use
Looking forward to it
Awesome to hear, we hope you have a great time!
I am happy you have had a great experience with our company!
Awesome to hear, we hope you have a great time!
Good experience. Was fast and simple. The cruise was a blast.
Glad to hear we were able to make another vacation easy!
Booking the trip was easy. The actual sunset dinner sailing was very good and the entertainment was excellent!
Every aspect of vacations should be easy! I am glad to hear you enjoyed your cruise!
Website was easy to use and email confirmation was prompt
I am glad you are pleased with our service. Please let us know if there is anything else we can do for you.
Very easy to book. It was nice to be able to plan ahead for things to do when we arrive in TN.
So glad to hear this! Thank you for the positive review!
I would give 5 stars as was easy to do but they could not tell you what locations the seats are in. Would be nice to pick your seats? Also the discount went away at the end on the reservation.
Brenda, I called and left you a voicemail. If you have additional questions please feel free to reach out to me. Thank you.
We appreciate you taking the time to write this wonderful review!
Wonderful! We strive to provide a fast and easy booking experience!
Good checkout process. The interface was easy to use. There were options for multiple types of payments.
Thank you for the kind review!
Hi Carol, thank you so much for the amazing review! I am so happy you enjoyed speaking with our customer service agent!
Very easy to navigate through this site, with a good discount.
Thank you so much for the kind words.
It was easy to talk to a nice rep who supplied the information I needed. Only concern was getting the senior and military discounts. It did not show on the final sales receipt.
Thanks for being part of the VME family! We hope you have a great time! I show that you did receive the senior/military discount. I have sent you an email with the invoice please let me know if there is anything else I can do for you.
Excited for the tour. Great reviews about the offering
I am so glad you have had a good experience with us!
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...


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