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Vacations Made Easy

4.3

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,854 reviews

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Massachusetts
2 reviews
0 helpful votes
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Fast and easy
May 22, 2022

Fast and easy. Transaction completed within 30 minutes... printed too. Customer service was very helpful.

Date of experience: May 22, 2022
North Carolina
2 reviews
0 helpful votes
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Food fair…. Show made up for food disappointment. Service outstanding.

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Bait and Switch
June 18, 2022

Booked a 5:00 show and was automatically changed to 8:00 because the 5:00 show was sold out. When I called the company about the change they said it happens when shows sell out. Would not give a refund, either a future credit or 65% refund. Never using this rip-off company again

Vacations Made Easy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you so much for taking the time to speak with me today! Please let me know if there is anything else I can do for you.

Pennsylvania
1 review
0 helpful votes
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It was easy to book
May 18, 2022

It was easy to book so am hoping the excursion is as much fun as it appears to be.

Date of experience: May 18, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am so glad you have had a good experience with us!

Tennessee
1 review
0 helpful votes
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Excited
May 18, 2022

Good so far thanks very easy to use
Looking forward to it

Date of experience: May 18, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Awesome to hear, we hope you have a great time!

Texas
1 review
0 helpful votes
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Highly recommend
May 17, 2022

Very easy process to book, nice rates, overall a good experience!

Date of experience: May 17, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

I am happy you have had a great experience with our company!

Georgia
2 reviews
0 helpful votes
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Easy peasy
May 16, 2022

Quick and very easy to use, unlike the other sites.

Date of experience: May 16, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Awesome to hear, we hope you have a great time!

Tennessee
1 review
0 helpful votes
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Awesome
May 14, 2022

Good experience. Was fast and simple. The cruise was a blast.

Date of experience: May 14, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Glad to hear we were able to make another vacation easy!

Tennessee
1 review
0 helpful votes
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Booking the trip was easy. The actual sunset dinner sailing was very good and the entertainment was excellent!

Date of experience: May 14, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Every aspect of vacations should be easy! I am glad to hear you enjoyed your cruise!

Nebraska
1 review
0 helpful votes
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Easy Schmeezey
May 13, 2022

Website was easy to use and email confirmation was prompt

Date of experience: May 13, 2022
Niki H. — Vacations Made Easy Rep
over a year old

I am glad you are pleased with our service. Please let us know if there is anything else we can do for you.

North Carolina
1 review
0 helpful votes
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Reservations
May 13, 2022

Very easy to book. It was nice to be able to plan ahead for things to do when we arrive in TN.

Date of experience: May 13, 2022
Niki H. — Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!

Georgia
1 review
0 helpful votes
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Sitting
May 13, 2022

I would give 5 stars as was easy to do but they could not tell you what locations the seats are in. Would be nice to pick your seats? Also the discount went away at the end on the reservation.

Date of experience: May 13, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Brenda, I called and left you a voicemail. If you have additional questions please feel free to reach out to me. Thank you.

Tennessee
1 review
0 helpful votes
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Thanks
May 12, 2022

Easy and accessible, thanks thanks thanks thank thanks

Date of experience: May 12, 2022
Niki H. — Vacations Made Easy Rep
over a year old

We appreciate you taking the time to write this wonderful review!

Canada
1 review
0 helpful votes
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Friendly service
May 11, 2022

Great and easy to use. Friendly reception helpful information

Date of experience: May 11, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Wonderful! We strive to provide a fast and easy booking experience!

North Carolina
1 review
0 helpful votes
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Ordering process was easy
May 10, 2022

Good checkout process. The interface was easy to use. There were options for multiple types of payments.

Date of experience: May 9, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you for the kind review!

Missouri
1 review
0 helpful votes
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Easy
May 9, 2022

Great and easy. I would do it this way again. Thanks

Date of experience: May 8, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Awesome to hear, we hope you have a great time!

Texas
1 review
0 helpful votes
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Vacation 2022
May 7, 2022

Brittany at ext 5129 has been awesome and very knowledgeable.

Date of experience: May 6, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Hi Carol, thank you so much for the amazing review! I am so happy you enjoyed speaking with our customer service agent!

District of Columbia
1 review
0 helpful votes
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Happy Customer
May 6, 2022

Very easy to navigate through this site, with a good discount.

Date of experience: May 6, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thank you so much for the kind words.

Texas
1 review
0 helpful votes
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It was an easy process.
May 6, 2022

It was easy to talk to a nice rep who supplied the information I needed. Only concern was getting the senior and military discounts. It did not show on the final sales receipt.

Date of experience: May 6, 2022
Shelby B. — Vacations Made Easy Rep
over a year old

Thanks for being part of the VME family! We hope you have a great time! I show that you did receive the senior/military discount. I have sent you an email with the invoice please let me know if there is anything else I can do for you.

Georgia
1 review
0 helpful votes
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Scheduling
May 5, 2022

Excited for the tour. Great reviews about the offering

Date of experience: May 5, 2022
Niki H. — Vacations Made Easy Rep
over a year old

I am so glad you have had a good experience with us!