Vacations Made Easy

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Vacations Made Easy

4.3

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,852 reviews

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Indiana
1 review
0 helpful votes
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This was the best price we found for the product, thank you.

Date of experience: June 4, 2022
Georgia
1 review
0 helpful votes
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Quick and easy
June 3, 2022

Quick and easy. The process was one of the best experiences I have had recently. Easy to make decisions and very detailed. Looking forward to using Vacations Made Easy in the future.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Awesome
June 2, 2022

We were very pleased with how easy it was to book through vacations made easy. We have already and will continue to recommend this vacation company to others. The hotel we chose in our package to stay at was very bad and when I called Vacations Made Easy, hoping to switch hotels, the person that I talked to was very nice, understanding and professional. Within about a half an hour she delt with the management at the hotel we were at to get to get us out of our reservation with total reimbursement and was able to book us in such a short notice, for just for a few dollars more, in a better hotel in a better area. It really helped to make the rest of our vacation very enjoyable.

Date of experience: June 2, 2022
Maryland
1 review
0 helpful votes
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It was Great
May 31, 2022

It was Great. We always use vacations made easy. Makes things easy

Date of experience: May 31, 2022
Pennsylvania
1 review
0 helpful votes
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Nice and efficient, relatively easy instructions, looking forward to going to Busch Gardens!

Date of experience: May 31, 2022
Tennessee
2 reviews
0 helpful votes
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Easy and friendly. Booking was with ease. Discounts offering for Military, AARP and Senior were all available

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Quickly got through
May 30, 2022

Quickly got through. Easy to follow. Representative was very attentive to my needs. It was a smooth process to work through and to see clearly the results of the process. Thank you for the thorough follow up.

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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Great online experience
May 30, 2022

Great online experience. Rely of confirmation came quickly and instruction for getting voucher explained and made easy.

Date of experience: May 30, 2022
Ohio
1 review
0 helpful votes
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Easy to use
May 30, 2022

Easy to use. After I booked the tour, I was sent an email asking if I would like free guides for local shops, restaurants, or free things to do in Myrtle Beach. I feel Vacations Made Easy goes the extra mile to make sure you have the best experiences during your vacation!

Date of experience: May 29, 2022
Maryland
1 review
0 helpful votes
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Fast and easy everyone was polite and professional and very helpful

Date of experience: May 29, 2022
Maryland
2 reviews
0 helpful votes
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So far so good
May 29, 2022

So far so good. Easy to use site. Feeling good about using this site

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Everything's good so far, booking was easy, website was easy to use

Date of experience: May 27, 2022
Pennsylvania
1 review
0 helpful votes
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Very good prices for activities in many locations. I have used this site before for bookings in branson MO as well as Nashville TN

Date of experience: May 26, 2022
Pennsylvania
2 reviews
0 helpful votes
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Thieves
June 25, 2022

Tried to cancel my Myrtle Beach fishing trip purchased through them more than 7 days prior to the trip. They stated they only give a 65% refund and keep 35% of the money. That is complete robbery! This company will be reported to the BBB and I will personally slaughter their name all over the internet as much as possible. HORRIBLE COMPANY! Do NOT boom with them

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
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Great service and easy to book
May 25, 2022
Updated review

Great service and easy to book. Hopefully when I go to pick up everything there will be no issues.

Date of experience: May 25, 2022

Easy to use
May 25, 2022
Previous review

Easy to use

Date of experience: May 25, 2022
Indiana
1 review
0 helpful votes
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Easy to do
May 25, 2022
Updated review

Easy to do. The site was very hard to find in the mall, almost hiding. The staff was great once I found the place.

Date of experience: May 25, 2022

Easy to do
May 21, 2022
Previous review

Easy to do.

Date of experience: May 21, 2022
New Jersey
1 review
0 helpful votes
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Should be a continue to shop button before checkout
May 24, 2022
Updated review

Should be a continue to shop button before checkout. I hope I do not get charged twice for the comedy bus tickets!

Date of experience: May 24, 2022

Easy and cheap
February 22, 2022
Previous review

Easy and cheap

Date of experience: February 22, 2022
South Carolina
1 review
0 helpful votes
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This company would not give me a refund or a voucher on a dolphin cruise booking that I know I booked on 5/24 but somehow got changed to 5/10. I read several other reviews (after the fact) that said the same thing. This company is fraudulent and based out of India as there customer service is horrible!

Date of experience: May 24, 2022
Niki H. — Vacations Made Easy Rep
over a year old

Kristen, I am so sorry to hear about this experience. I would love to look into this for you and make your experience a positive one. I tried to reach you via phone but was unsuccessful. I left you my contact information in the voicemail. I look forward to speak with you.

1 review
0 helpful votes
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Great so far!
May 24, 2022

Great so far! Very easy to use and fast response time.

Date of experience: May 24, 2022
Minnesota
1 review
0 helpful votes
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River Walk Boat tour
May 23, 2022
Updated review

Great Deal! The River Walk boat tour was fantastic! Our Guide/Driver was super funny! I didn't like that we had to walk so far to receive our voucher. Had I known, I wouldn't have bought thru this company.

Date of experience: May 22, 2022

Great Deal!
May 18, 2022
Previous review

Great Deal!

Date of experience: May 18, 2022