Vacations Made Easy

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Vacations Made Easy

4.3

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,852 reviews

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Tennessee
1 review
0 helpful votes
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Great, easy to work with customer services. You will totally enjoy.

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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NOT OPEN TILL 7PM
June 3, 2022
Updated review

Not easy to find and email said open till 7pm…ran to get there before 7 only to find them closed. Wasn't worth the $16 I saved. Too much of a hassle.

Date of experience: May 4, 2022
Niki H. Vacations Made Easy Rep
over a year old

Dana, I am so sorry to hear about this experience. I would love to look into this for you. I have attempted to reach you via phone but was unsuccessful. I left you my contact information in the voicemail and will send you an email as well. I look forward to speaking with you.


Easy and good value
May 3, 2022
Previous review

Easy and good value

Date of experience: May 3, 2022
Tennessee
1 review
0 helpful votes
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Boring
May 4, 2022

Easy to order tickets, seen no dolphins at all. Was told since we did see wildlife (Bald Eagle). Could not guarantee seeing dolphins. Although their website had a guarantee to see dolphins. Very disappointing.

Date of experience: May 4, 2022
Niki H. Vacations Made Easy Rep
over a year old

Thank you for the feedback Jonathan, our dolphin guarantee does allow you to get booked on another cruise within 7 days! Please let us know if we can help in anyway. Thank you for booking with us!

New Mexico
1 review
0 helpful votes
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Scammed
June 2, 2022

I booked a Vacation Package in Branson for two shows and hotel. According to online information the one show started at 3:00 p.m., the second show at 5:30 p.m. After additional investigation, I found that the first show was 2 hr and 20 minutes, and was about 10 minutes or more from the second show. When I picked up my tickets, I was informed that the first show was at 3:30, but I could get into the second show late. The first show ended at 6:05, by the time we got to the second show, the doors were locked. Since we were planning to leave early the next morning, we decided to leave that evening and canceled the motel. After going to their "ticket office" and filing a complaint, we were warmly greeted by a worker, who explained she could do nothing, but called someone who supposedly could. They promised to call back. 96 hours later, we have still not heard a word from them. I do not recommend booking through this agency.

Date of experience: May 3, 2022
Niki H. Vacations Made Easy Rep
over a year old

Hello Tom, it was a pleasure speaking with you today. I hope I made your experience a positive one. If you have any other questions please feel free to reach out to me.

Virginia
1 review
0 helpful votes
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Getaway
May 2, 2022

So far; so good; but have not experienced anything yet

Date of experience: May 2, 2022
Niki H. Vacations Made Easy Rep
over a year old

Thanks for being part of the VME family! We hope you have a great time!

Missouri
1 review
0 helpful votes
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Website was confusing
May 2, 2022

Still not sure whether we got a senior discount for two

Date of experience: May 2, 2022
Niki H. Vacations Made Easy Rep
over a year old

Wonderful! Enjoy your vacation!

Texas
2 reviews
0 helpful votes
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Good and awesome
May 1, 2022
Updated review

Good and awesome. I hope the trip is good. Doing the water tour.

Date of experience: May 1, 2022
Niki H. Vacations Made Easy Rep
over a year old

I am glad you are pleased with our service. Please let us know if there is anything else we can do for you.


Good and awesome
April 30, 2022
Previous review

Good and awesome. I hope the trip is good.

Date of experience: April 30, 2022
Illinois
1 review
0 helpful votes
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Easy to book, very descriptive as far as what the tour includes.

Date of experience: May 1, 2022
Niki H. Vacations Made Easy Rep
over a year old

We appreciate you taking the time to write this wonderful review!

Florida
1 review
0 helpful votes
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Love Those Discounts
April 30, 2022

Great discount. Easy to use website. Hope tickets for seats in a good location!

Date of experience: April 30, 2022
Niki H. Vacations Made Easy Rep
over a year old

So glad to hear this! Thank you for the positive review!

North Dakota
1 review
0 helpful votes
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Has been a clear and concise process. We were very satisfied with it.

Date of experience: April 28, 2022
Niki H. Vacations Made Easy Rep
over a year old

Thank you for the positive feedback. Enjoy your show!

Michigan
2 reviews
0 helpful votes
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I found this site very easy & quick to make my reservations

Date of experience: April 26, 2022
Shelby B. Vacations Made Easy Rep
over a year old

Thank you for the feedback, enjoy!

Michigan
1 review
0 helpful votes
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Very good this is it the third time that we are going to Pigeon forge.

Date of experience: April 25, 2022
Shelby B. Vacations Made Easy Rep
over a year old

I am happy you have had a great experience with our company!

New Jersey
1 review
0 helpful votes
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Myrtle Beach Vacation
April 25, 2022

Fast and easy to use. Looking forward to both activities.

Date of experience: April 25, 2022
Shelby B. Vacations Made Easy Rep
over a year old

Glad to hear we were able to make another vacation easy!

Arizona
2 reviews
0 helpful votes
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Everything has been very easy so far
April 25, 2022
Updated review

Everything has been very easy so far. This is all new to me. We used to just go to the show we wanted to see & get tickets then.

Date of experience: April 24, 2022
Shelby B. Vacations Made Easy Rep
over a year old

Thank you so much for the kind words.


Everything has been very easy so far
April 10, 2022
Previous review

Everything has been very easy so far

Date of experience: April 9, 2022
South Carolina
1 review
0 helpful votes
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Hey, Family kingdom employee here! Did you know you guys totally ripped off this nice single mother? Giving her false information saying "you have to get these over priced tickets now because they will run out"
Wanna know something? We never run out. We could print tickets for a black friday crowd and have enough for the weekend.
You charged her for what our family of 4 pack was for 2 wristbands! Shame on you. Get yourselves together before spreading lies and false hopes to tourist folk that help us survive during the winter. Have a nice day!

Date of experience: April 22, 2022
Florida
1 review
0 helpful votes
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Refund
May 22, 2022

We were unable to pick up the tickets at the mentioned address but when we arrived from our vacation we contacted the company and received our money back.

Date of experience: April 22, 2022
Niki H. Vacations Made Easy Rep
over a year old

Fabiano, it was a pleasure speaking with you today. I do hope I have made your experience a positive one! Please let me know if you have any additional questions.

Pennsylvania
1 review
0 helpful votes
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Very easy to use, cant wait to get there and do some fishing

Date of experience: April 22, 2022
Shelby B. Vacations Made Easy Rep
over a year old

I am happy you have had a great experience with our company!

Colorado
1 review
0 helpful votes
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Very easy, love the senior discount, have used you before for tickets in Myrtle Beach

Date of experience: April 21, 2022
Shelby B. Vacations Made Easy Rep
over a year old

Every aspect of vacations should be easy! Let us know if there is anything else we can help you with!

Texas
2 reviews
0 helpful votes
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I have booked several excursions
April 20, 2022
Updated review

I have booked several excursions. It was fast and easy instructions. Recommend

Date of experience: April 20, 2022
Niki H. Vacations Made Easy Rep
over a year old

We appreciate you taking the time to write this wonderful review!


Fast and easy
March 23, 2022
Previous review

Fast and easy

Date of experience: March 23, 2022

Easy and fast
March 23, 2022
Previous review

Easy and fast.

Date of experience: March 22, 2022
Illinois
1 review
0 helpful votes
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Very user friendly, got my email confirmation in a day and I just have to pick up vouchers when I get to Tennessee

Date of experience: April 19, 2022
Niki H. Vacations Made Easy Rep
over a year old

Thanks for being part of the VME family! We hope you have a great time!