On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
We thoroughly enjoyed our vacation. We picked up our vouchers at the Welcome Center and Judy was most helpful. The kids enjoyed The Rainforest Exotic Zoo and Skyland Ranch.
Easy to navigate web site. Nice people when I picked up voucher. Didn't like the sales spiel.
It was easy to sign up for the tickets that we needed. Thank you
Great so far answered all questions and has been very responsive.
It was quick and easy to make the reservation. Wish we didn't have to pick up the vouchers in person - emailing them to us would have been so much more convenient.
Very easy to order and confirm information
Better deals at your sight we go through you every year
Great experience!
My daughter and I had a good time riding the boat. It was nice to have cold water (for purchase) available, specially with all the sweating from the bright sunshine.
The crew was very kind and I love how one of the crew went around and shook hand to all the passengers.
Great maneuvering through site! It was easy to find what I was interested in and choosing what I wanted.
Everything is awesome! I've dealt with these folks in the past and they are great. Fantastic deals and absolutely no pressure sales of any kind.
Fantastic easy to navigate. Received my voucher and was able to print it out a few hours after
We have used the vacation made easy before and it was so much fun.
Not an easy process. Why can we not do on line ticketing instead of driving so far to pick up tickets and then go to the place to get the boat?
Fast, easy and complete! Thank you. Simply wish the tickets would have been emailed to me. Very disappointing that I have to pick them up in Nashville. Makes me a bit nervous,,,,,
Excellent service! Everything delivered in a timely and efficient manner.
Price jacked up after getting our tickets. We will NEVER use them again. We want a refund. Complete bill. Plus we has to drive a distance to get vouchers. Horrific
The website provides information about the dinner cruise, but it would be helpful to know the price without having to enter ticket order.
Very easy to order tickets and get a response—looking forward to seeing Dixie Stampede with the entire family.
Everyone we encountered in the office was really nice. Unfortunately, we had a emergency court date for the minor I was bringing with me and couldn't make the Redneck Comedy Tour Bus. I lost my money paid and couldn't reschedule it. I bought the tickets late yesterday eve online and was about 30 minutes late. Again, it's my fault as a situation came up last night for this morning. The child was very disappointed but it was out of our hands.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members