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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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To price is to high but we really want to see it again
Rep very nice. Enjoyed the show! However, when customers book, describe in better detail or give map for tourists to aid in finding the venue. We got there just 2 minutes before start. Had to search internet for satellite pic to find.
Vivian was very helpful. We were happy to receive the Senior Discount on the
Myrtle Beach Dolphin Sunset Cruises in Murrells Inlet.
Great Experience. Little disappointed we didn't see any dolphins
Will not know until I pick up tickets and see the show.
Easy Booking. Fast and informative about event. Where to pick-up tickets and other events that are happening. Looking forward to the event.
Entertainment was very good, but music choices were too dated.
Food was mediocre and looked like it had been served before,especially chicken breast, it was so dry you couldn't cut it
We drank iced tea and water and had to find waiter for refills
I will not recommend
Easy to deal with. Even when we thought we would have to cancel, but turns out we didn't. Looking forward to seeing the shows you have suggested. Not real happydwith the surcharges, but then again, I didn't have to go find them. Thank you so much.
You have a trip available that every other company does not.
I don't know where these 5 star ratings came from, they must be fake. Check other review sites. Wish I would have read other reviews. Charged me for a show add on that I never authorized. Only got a refund after I told them I'd just decline the credit card charges. Also had to pick up the tickets in person at a place that doesn't have the same name as this company (confusing). Then after I pick them up, these tickets are all of a sudden available online after I was told on the phone they could only be picked up. Liars, liars, liars!
If this is a real service, the experience is good so far. I have not received anything for my money yet.
Super easy, would recommend using Vacations made easy to everyone!
Great experience. Easy to use and efficient. Easy to set up vacation package. Customer service staff provided clear instructions and addressed any problems.
Unable to print tickets or electronically load part of them due to poor connectivity. This resulted in me having to purchase tickets at the window.
So far
So good making reservations we're easy and and she was very helpful
We go on vacation in four weeks
We thoroughly enjoyed our vacation. We picked up our vouchers at the Welcome Center and Judy was most helpful. The kids enjoyed The Rainforest Exotic Zoo and Skyland Ranch.
Easy to navigate web site. Nice people when I picked up voucher. Didn't like the sales spiel.
Answer: Overall scam and a front for timeshare. Buyer beware! Purchase directly from the source
Answer: Its a Scam...

