Vacations Made Easy

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Vacations Made Easy

4.4

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From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.


vacationsmadeeasy.com
Founded in 1999
Springfield, MO, United States
+12
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Vacations Made Easy Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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33,696 reviews

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West Virginia
1 review
0 helpful votes
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No issues!
July 4, 2023

No issues! Can't wait! We have wanted to book this for a long time. This is the year!

Date of experience: July 4, 2023
California
1 review
0 helpful votes
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Everything has been good so far
July 4, 2023

Everything has been good so far. I like that they are very easy to understand. When I went to go pick up my tickets it was easy and all the people there were nice.

Date of experience: July 4, 2023
Kansas
1 review
0 helpful votes
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Good The Motel I got did not have house keeping so...
July 30, 2023
Updated review

Good The Motel I got did not have house keeping so our room did not get cleaned and we had to find someone to get towels from and toilet paper.

Date of experience: June 29, 2023

Very Good experience
June 25, 2023
Previous review

Very Good experience

Date of experience: June 25, 2023
South Carolina
2 reviews
0 helpful votes
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No mention was made that I would have to drive to pick up the show voucher. Very deceptive advertising.
Voucher worked out ok and sales representative was helpful with information on attractions. Lot of brochures available.

Date of experience: June 29, 2023

No mention was made that I would have to drive to pick...
July 28, 2023
Previous review

No mention was made that I would have to drive to pick up the show voucher. Very deceptive advertising.

Date of experience: June 28, 2023
Minnesota
1 review
0 helpful votes
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Thank you for the easy way to book through the site. We look forward to coming.

Date of experience: June 29, 2023
Tennessee
1 review
0 helpful votes
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An online experience
June 28, 2023

An online experience. I am of the "old school" and prefer dealing with "real" people, but the online experience was good.

Date of experience: June 28, 2023
Tennessee
1 review
0 helpful votes
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Good so far
June 27, 2023

Good so far. It was easy to book. Looking forward to the curves and dinner.

Date of experience: June 26, 2023
Tennessee
2 reviews
0 helpful votes
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It was primarily a sales pitch for other things to do in the area and we needed to drive somewhere to get tickets rather than going directly to the theatre.

Date of experience: June 26, 2023
Tennessee
1 review
0 helpful votes
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I will definitely tell others about my experience with Vacations Made Easy. Booking seemed easy, but my confirmation didn't have exactly what I ordered. Before I could call them about it, they called me to tell me the time was incorrect that they booked me. I told the man that I clicked on the combo ticket, but my confirmation was only for one activity. He offered to change the day and time, but what VME had available was not working with our schedule. He offered a refund, but, I settled for the one activity. However, the next day I called the place we bought tickets for and they had openings all day. So, I caked VME back and told them I wanted to go ahead and cancel. The lady told me I could only get 65% back. I told her I would not accept that. She sent me to her supervisor. In the end I got 90% back, but I'll never use, nor recommend, Vacations Made Easy.

Date of experience: June 25, 2023

I will definitely tell others about Vacations Made...
June 21, 2023
Previous review

I will definitely tell others about Vacations Made Easy. It was easy to book and the website is user-friendly.

Date of experience: June 21, 2023
South Carolina
1 review
0 helpful votes
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Took longer to get their than we saw dolphins..
July 25, 2023
Updated review

Took longer to get their than we saw dolphins. Overall it was a nice experience. Will consider booking again but to ride jet skis

Date of experience: June 25, 2023

Quick easy process
June 24, 2023
Previous review

Quick easy process

Date of experience: June 24, 2023
North Carolina
1 review
0 helpful votes
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First time here an I get a discount thank you. Everyone was very friendly! The hot dogs were surprisingly good. Again very friendly which was very awesome.

Date of experience: June 25, 2023
Ohio
1 review
0 helpful votes
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I was very impressed with how quick and easy it was to make my reservations.

Date of experience: June 24, 2023
Florida
1 review
0 helpful votes
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It's very user friendly and great deals. I will definitely use it again.

Date of experience: June 24, 2023
Ohio
1 review
0 helpful votes
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Easy to book tickets for the Dino park Myrtle Beach. Great discount too!

Date of experience: June 21, 2023
South Carolina
1 review
0 helpful votes
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First time user
June 21, 2023

First time user. Will review and rate experience when complete.

Date of experience: June 21, 2023
Florida
1 review
0 helpful votes
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Enjoy the app and very easy to use and a child can do it

Date of experience: June 21, 2023
North Carolina
1 review
0 helpful votes
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Awful booking process
July 21, 2023
Updated review

Awful booking process. The absence of booking confirmation resulted in a no-go to the purchased show.

Date of experience: June 21, 2023

Seamless booking process
June 17, 2023
Previous review

Seamless booking process

Date of experience: June 17, 2023
Tennessee
1 review
0 helpful votes
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It was very easy to book and I received my confirmation within a day or so. I had no problems at all so far. I am really looking forward to my first visit to Pigeon Forge and Gatlinburg

Date of experience: June 20, 2023
Oregon
1 review
0 helpful votes
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The site is very user friendly and easy to use. It was fun to see all the options available to make our vacation trip a truly fun filled event. We are so excited for the dates to arrive!

Date of experience: June 19, 2023
Tennessee
1 review
0 helpful votes
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Easy and convenient and helpful with good deals on entertainment.

Date of experience: June 18, 2023