On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.
Vacations Made Easy Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the ease of the booking process, friendly staff, and prompt email confirmations. Many express satisfaction with the quality of experiences offered, indicating a strong likelihood of repeat business and recommendations to others. However, some customers have raised concerns regarding the pickup process for vouchers, particularly issues with communication and accessibility at certain locations. While the overall sentiment leans toward positive, addressing the inconsistencies in customer service and ensuring reliable voucher access could further enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Quick and easy, no confusion. Received confirmation almost instantly
Found out after booking voucher needs to be picked up at your Centre. Not renting vehicle not very convenient! Frustrated!
Thus far, getting tickets to the venue was easy. The web site was easy to use.
Very easy to make reservation. Nice selection of properties.
I do not see anywhere that shows what seat I will be getting. This seems suspicious so I cancelled the reservation and you charged me $50 anyway.
I do not see anywhere that shows what seat I will be getting.
So sorry for the delay, I did receive everything, you all made booking easy.
Tour was great but direction to where to meet tour was wrong
Easy experience. I got regular updates and helpful tips through tge process. When I picked up my tickets it was quick and easy. The staff was kind, helpful and efficient. However, I would have loved if they had been electronic to save me the extra Uber trip from downtown.
It was very easy to order tickets online and hopeful it goes just as easy picking them up
So easy to use and very well organized. The site had many options to choose from. The price were great and the offers were outstanding
Specials are great. Easy check out and great customer service if any questions arise.
Options, discounts available are great. Quick booking and check out.
Easy to understand and follow directions on website.
Easy site to use for reservations! Received my confirmation of reservations very quickly!
Easy to order also was able to call and could get the seat assignments for show. Seats were great location.
It was a Very easy and quick process. I appreciate that and the confirmation cam back quickly as well. Thank you for a great service.
Easy to book. Courteous staff. Double booked and got one cancelled
I've used them a couple times. Easy to book, I love Vacation's made easy and I've never met Sarah but she does A great job
Very pleasant. I was pleased to find out that you can save additional money if you reserve all your itineraries over the phone. In the future, we will book everything through an agent.
It's so easy to book these vacations very happy with the site I have used in the past.
We are excited about our trip and getting a free activity.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members