U-Save Car & Truck Rental

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U-Save Car & Truck RentalReviews 382

4.5

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From the business

U-Save Car & Truck Rental provides car and truck rentals at affordable prices, paired with top-of-the-line customer service. With both international and neighborhood locations, U-Save meets all your mobility needs—whether you’re booking an airport rental, finding a vehicle for your daily commute, or reserving a van or minivan for a family vacation. We believe affordable pricing can go hand in hand with exceptional service to make every rental experience seamless and stress-free.


usave.com
Madison, MS, United States
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U-Save Car & Truck Rental Reviews Summary

U-Save Car & Truck Rental has a rating of 4.5 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with U-Save Car & Truck Rental most frequently mention friendly staff, customer service and good experience. U-Save Car & Truck Rental ranks 11th among Car Rental sites.

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Italy
1 review
0 helpful votes
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Noleggio molto positivo
February 13, 2026

Ottimo prezzo e servizio, veloci nel consegnare l'auto ed anche nella restituzione. All'occasione utilizzerò sicuramente di nuovo U-Save per il noleggio di un auto.

Date of experience: December 30, 2025
Natalie F. U-Save Car & Truck Rental Rep
2 weeks ago

Hi Giampiero,

Thank you for your review. We’re very happy to hear that your rental experience was so positive, with great pricing, efficient service, and quick pick‑up and return. It’s wonderful to know you would choose U‑Save again in the future.

We appreciate you taking the time to share your experience.

Kind regards,

U‑Save International

Maryland
1 review
0 helpful votes
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LA Trip
February 13, 2026

Very nice person who check us in. Very reasonable price as well as new cars.
Thank you

Date of experience: February 3, 2026
Natalie F. U-Save Car & Truck Rental Rep
2 weeks ago

Hi Mostafa,

Thank you for your review. We’re very glad to hear that the check‑in experience was pleasant and that you found both the pricing and the vehicles to be excellent. Feedback like yours means a lot to us.

We appreciate you taking the time to share your experience.

Kind regards,

U‑Save International

Switzerland
1 review
0 helpful votes
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Excellent car rental
February 13, 2026

Take over and returning the car was without any problems. The car was in good condition.
The rental conditions were clear and good understandable.

Date of experience: January 9, 2026
Natalie F. U-Save Car & Truck Rental Rep
2 weeks ago

Hi Bruno,

Thank you for your review. We’re very glad to hear that both the pick‑up and return process went smoothly and that the car was in good condition throughout your rental. It’s also great to know that the rental conditions were clear and easy to understand.

We appreciate you taking the time to share your experience.

Kind regards,

U‑Save International

Italy
1 review
0 helpful votes
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Noleggio perfetto
February 13, 2026

Tutto bene.
Precisi e molto professionali.

Date of experience: January 19, 2026
Natalie F. U-Save Car & Truck Rental Rep
2 weeks ago

Hi Livio,

Thank you for your review. We’re very happy to hear that your rental experience was perfect and that everything went well. It’s great to know you found our team precise and very professional.

We appreciate you taking the time to share your experience.

Kind regards,

U‑Save International

Connecticut
1 review
0 helpful votes
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Nice rental experience all around...
February 13, 2026

The singing shuttle driver took us from the Airport lot to the office. The paperwork process was handled quickly, thoroughly, and correctly. Our Nissan SUV was in good shape, the guy giving us the car did a really nice job explaining how to shift the gears, since it was unlike the gear controls of anything I've ever driven in my life.
Had fun in LA for four days and returned the car after getting yummy pupusas from the stand on the corner by the office. Shuttle driver took us right to the airport terminal, and onward on our vacation we went.

Great rental experience, will use again next time we're in LA.

Date of experience: January 17, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Gary,

Thank you for your review. It’s wonderful to hear that your entire rental experience was smooth and enjoyable from start to finish. The singing shuttle driver, the efficient paperwork, and the clear explanation of the gear controls all sound like they helped set a great tone for your trip. We’re also glad the Nissan SUV served you well during your time in LA.

It’s great to know the return process was just as easy and that you even got to enjoy some delicious pupusas before heading back to the airport.

We truly appreciate you sharing your experience.

Kind regards,

U‑Save International

Nicaragua
1 review
0 helpful votes
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The experience was great with staff
February 13, 2026

It was fantastic the best car rental around the world, I am going to recommend my friends and relatives

Date of experience: January 25, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Ever, M.

Thank you for your review. We’re thrilled to hear that you had such a fantastic experience with our staff and that you consider us one of the best car rental services worldwide. Knowing you would recommend us to your friends and relatives truly means a lot.

We appreciate you taking the time to share your feedback.

Kind regards,

U‑Save International

Canada
1 review
0 helpful votes
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Good rental experience
February 12, 2026

There was some confusion at the airport getting the shuttle but this was a phone issue not an error with u-save. My only issue was The rear hatch internal cover prevented me from loading luggage and I asked for them to keep it. They insisted that I had to take it which was a pain. Other than that I will use them again in a flash.

Date of experience: February 2, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Donald,

Thank you for your review. We’re glad to hear that overall you had a good rental experience and that you’d choose to use us again. We appreciate you noting that the initial shuttle confusion was due to a phone issue and not related to our team.

We’re sorry, however, for the inconvenience caused by the rear hatch cover and that we weren’t able to accommodate your request to leave it behind. Your feedback is important, and we’ll make sure it’s shared with the team so we can improve this aspect of the process.

Thank you for taking the time to share your experience.

Kind regards,

U‑Save International

Florida
1 review
0 helpful votes
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Great rental company!
February 12, 2026

The rental process was super easy and smooth. Their agent was helpful and friendly. She explained everything. We were in and out in. Everyone encountered even for the return was super helpful. Car ran great and it was clean.

Date of experience: January 2, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Jessica,

Thank you for your review. We’re delighted to hear that the entire rental process was easy and smooth, and that our agent provided friendly, clear assistance throughout. It’s great to know that every team member you interacted with, from pick‑up to return, was helpful, and that the car was clean and performed well during your rental.

We appreciate you taking the time to share your experience.

Kind regards,

U‑Save International

North Carolina
1 review
0 helpful votes
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Great!
February 12, 2026

Although our vehicle was not quite ready, they made us feel welcome. Rental return was easy and pick up and drop off at was great

Date of experience: December 29, 2025
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Joy,

Thank you for your review. We’re glad to hear that, even though the vehicle wasn’t quite ready at arrival, our team made you feel welcome and taken care of. It’s great to know that both the pick‑up and drop‑off process were smooth and that the return was easy.

We appreciate you taking the time to share your experience.

Kind regards,

U‑Save International

Viet Nam
1 review
0 helpful votes
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Reasonably price car rental
February 12, 2026

Overall pretty good experience. Only parking is quite far from terminal

Date of experience: February 3, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Tai-Danh,

Thank you for your review. We’re glad to hear that your overall experience was good and that you found the rental reasonably priced. We appreciate you pointing out the distance from the terminal. Feedback like this helps us continue improving the convenience of our service.

Thank you for taking the time to share your thoughts.

Kind regards,

U‑Save International

Florida
1 review
0 helpful votes
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PROFESSIONAL
February 12, 2026

MY VISIT WAS FOR A WEEK. THEY WERE GREAT FROM PICKUP AT AIRPORT TO DELIVERY OF VEHICLE.CHARGES ARE EXACTLY AS DESCRIBED ON LINE, THERE'S ALWAYS THE EXTRA CHARGE FOR TOLLS (IF YOU CHOOSE) AND CAR INSURANCE IF YOU ARE NOT PREPARE AND ARE A FIRST TIME RENTER WITH NO EXPERIENCE YOU'LL BE FRUSTRATED AND SURPRISE... THOSE ARE ALWAYS THE SAME CRITERIA IN ANY CAR RENTAL PLACE, RATES WILL BE DIFFERENT IN WHATEVER PLACE AND FROM MY EXPERIENCE IN 60 PLUS YEARS. I PAID 270 FOR THE TOLLS, EXTRA LIABILITY AND TAXES AND WAS PREPARED FOR IT AND HAVING PEACE OF MIND IS VERY BENEFICIAL. DROP OFF SAME SPOT, NO ATTENDANT OUTSIDE BUT IT WAS OK TO LEAVE THE KEYS IN IT AND LEAVE. 1 LITTLE THING, CAR SMELLED LIKE AN ASHTRAY BUT OPEN WINDOW AND SPRAYED 1/2 BOTTLE OF FABRIC DISINFECTANT... DIDN'T TURN AROUND CAUSE WAS EXPECTED ON A FAMILY MEDICAL EMERGENCY AND IT WAS JUST ME.

Date of experience: January 15, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Sue,

Thank you for your detailed review. We’re very glad to hear that your week‑long rental went smoothly from airport pickup to vehicle return, and that all charges matched exactly what you saw online. Your perspective as someone with decades of rental experience is truly appreciated. You'reabsolutely right that tolls, optional insurance, and similar add‑ons are standard across the industry, and being prepared does make the process much easier.

We’re also pleased that the return process was convenient, even without an attendant present. That said, we’re sorry to hear about the smoke smell in the vehicle. Even though you were unable to return due to your family emergency, this is something we take seriously, and your feedback will be shared with the team to help prevent this in the future.

Thank you again for taking the time to share your experience, especially during a difficult moment. We wish you and your family all the best.

Kind regards,

U‑Save International

Romania
1 review
0 helpful votes
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Nice experience
February 12, 2026

Fast, polite, friendly and everything straight forward. Recommended!

Date of experience: February 2, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Stefan,

Thank you for your review. It’s great to hear that your experience was fast, friendly, and straightforward, exactly what we aim for. We’re very glad you’d recommend us.

We appreciate you taking the time to share your feedback.

Kind regards,

U‑Save International

France
1 review
0 helpful votes
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Super expérience
February 12, 2026

Très bien accueilli, tout était claire et rapide. L'équipe est vraiment très simpa et efficace. Une agence honnête. La voiture était propre, nickel toute neuve.
Merci

Date of experience: January 9, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Kaoutar,

Thank you for your review. We’re delighted to hear that you were warmly welcomed and that everything was clear and efficient throughout your visit. It’s great to know the team made such a positive impression and that you found them friendly, honest, and effective. We’re also very pleased that your vehicle was spotless and brand‑new, contributing to a smooth rental experience.

Thank you again for your kind words.

Kind regards,

U‑Save International

France
1 review
0 helpful votes
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Good
February 12, 2026

Very good. Just when I Arrived it was a little bit long for pick up the car. Only one person.

Date of experience: February 2, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Sacha,

Thank you for your review. We’re pleased to hear that your overall experience was good and that everything went smoothly once you were on the road. We appreciate your patience during pickup, delays can happen when the team is assisting multiple customers, but we understand how important a quick start is after a journey.

Your feedback is valuable and will be shared with the local team to help improve wait times where possible.

Kind regards,

U‑Save International

Massachusetts
1 review
0 helpful votes
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U-Save SXM rental
February 12, 2026

Larry was the best - took care of multiple car rentals for myself and my friends during a 6 week trip to the island. Great service all around!

Date of experience: February 2, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Bruce,

Thank you for your review. We’re delighted to hear that Larry provided such excellent support throughout your six‑week stay and was able to coordinate multiple rentals smoothly for you and your friends. It’s wonderful to know the service made such a positive impact on your trip to the island.

We truly appreciate you taking the time to share your experience and your kind words about the team.

Kind regards,

U‑Save International

Mississippi
1 review
0 helpful votes
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Great service company!
February 12, 2026

When we were in an accident, USave was right on ready when we contacted them for rental service. They handled everything from beginning to end in a very professional and efficient manner.

Date of experience: February 2, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Debora,

Thank you for your review. We’re very glad to hear that our team was able to support you quickly and professionally after your accident. Breakdowns and collisions are stressful moments for any traveller, and it means a great deal to know that you felt well taken care of from start to finish.

We appreciate you taking the time to share your positive experience and are pleased that the service met your expectations when you needed it most.

Kind regards,

U‑Save International

Switzerland
1 review
0 helpful votes
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Fast car puck-up and very friendly, efficient service each time.

Date of experience: January 14, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Tracy,

Thank you for your review. We’re delighted to hear that you’ve consistently enjoyed excellent service and great vehicles during your rentals with us. It’s wonderful to know that the pickup process has been fast and smooth each time, and that our team has made such a positive impression with their friendly and efficient approach.

We truly appreciate your continued trust and your kind feedback.

Kind regards,

U‑Save International

GB
1 review
0 helpful votes
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Fantastic service,
February 12, 2026

Found the whole experience to be very good, from pick up to dropping off, very smooth, the staff were fantastic and very quick.

I would use again without hesitation.

Date of experience: January 16, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Noel,

Thank you for your review. We’re delighted to hear that your experience was smooth from start to finish and that both the pickup and drop‑off processes were handled quickly and professionally. It’s wonderful to know the team made such a positive impression and that you’d choose to rent with us again without hesitation.

We truly appreciate you taking the time to share your feedback.

Kind regards,

U‑Save International

Italy
1 review
0 helpful votes
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Excellent quality/price ratio
February 12, 2026

Everything went according to plan, no problems to report.Debit card accepted successfully

Date of experience: January 9, 2026
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi Alessandro,

Thank you for your review. We’re very pleased to hear that everything went smoothly for you and that the rental offered an excellent quality‑to‑price ratio. It’s also great to know that your debit card was accepted without any issues. We understand how important that convenience can be for travellers.

We appreciate you taking the time to share your positive experience and hope to welcome you again on your next trip.

Kind regards,

U‑Save International

Denmark
1 review
0 helpful votes
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Great rental experience
February 8, 2026

Everything, from collection at the airport, car choice, customer service, drop off - went really smoothly. I cant praise U-Save enough.

Date of experience: December 28, 2025
Natalie F. U-Save Car & Truck Rental Rep
3 weeks ago

Hi David,

Thank you for your review. We’re thrilled to hear that every part of your rental, from the airport pickup to the vehicle, customer service, and drop‑off, went so smoothly. That’s exactly the experience we aim to deliver, and it’s wonderful to know we hit the mark for you.

Your praise means a great deal to the whole team, and we truly appreciate you taking the time to share it.

Kind regards,

U‑Save International