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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Great Price, and for us as a family of 4 members it is a mega savings.
It has been super easy and the value is incredible.
I loved it
I used my Toronto booking very good no problem great service
Great rate for a hotel in New York... I hope it will be a good hotel! I am in Media so looking forward to sharing my experience!
It is reliable! I went to Hawaii and it was my perfect vacation
Price seems unbeatable. 2 yrs to book is incredible.
Affordable would not be able to afford if it wast for unsold. Com
It looks tempting, just hope to get the real deal.
Like to stay more than a couple of days most places so the 7 day deal was appealing, and price is right for midtown NYC
Adventure and a wonderful opportunity at a great price.
I've tried to use them twice for 2 different destinations.
The first one I got 3 offers that were better prices than I could find elsewhere but nowhere near the extent they claim.
For the second destination I got 3 choices, 2 which were the same hotel - for which I could find a cheaper rate on a number of sites. Neither that hotel, nor the other one I was offered looked particularly great.
Having said that, to be fair, my dates are peak time (which I knew would limit my options) abs they give you the opportunity to change your destination after you've paid so you can always move it to somewhere else - most sites of course don't allow that.
Wanted to try it out so i may use always in the future
Love Singapore. The price of the offer makes it worthwhile taking a flyer on the hotel.
I purchased the Hawaii one, and it was so simple to use it. I chose my dates, no rejections. I set my dates for Thanksgiving to see our son & granddaughter
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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