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Unsold.com

2.9
unsold.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Consuella Q.
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Unsold has amazing deals and is very user friendly.

Date of experience: June 28, 2021
Denmark
1 review
0 helpful votes
Follow Poul W.
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The buying process seems VERY rushed, as there's only on step.
However, I'll definitely change my rating, if everything goes smoothly and the hotel lives up to the advertised expectations.

Unsold.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 28, 2021
Australia
1 review
0 helpful votes
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Quick and easy with a great price in great hotels.

Date of experience: June 28, 2021
New York
1 review
0 helpful votes
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Very easy to use and you have up to 24 months to book!

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Great. Great arrangements for the most. Exciting city in the world!
You can visit many times and never get to see and do Everything! This city NEVER. SLEEPS.
Best culture, fashion, museums, restaurants, libraries, universities, hospitals, or desire, any thing and everything one could possibly imagine. BROADWAY!

Date of experience: June 27, 2021
Brazil
1 review
0 helpful votes
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Good price and they answer that it is possible the date that I want

Date of experience: June 27, 2021
California
1 review
0 helpful votes
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Good deal and I can save it within 12 to 24 months. I can go later whenever convenient for us! Thank you so much

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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We have already book Ottawa and got the Hilton so very happy

Date of experience: June 27, 2021
Florida
1 review
0 helpful votes
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A friend just came back from a trip with unsold.com and had a fantastic experience.

Date of experience: June 27, 2021
Florida
1 review
0 helpful votes
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Extra charges
July 27, 2021

Very disappointed. Paid an additional 329.00 when I left for resort fees and parking. I noticed the parking fee and discussed it upon arrival, but I didn't see the daily resort fee. Neither the hotel or Unsold made me aware that either fees existed. As sated above I myself noticed the parking fee. Too much for a room without a microwave or tub.

Date of experience: June 27, 2021
Australia
1 review
1 helpful vote
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I had a very good experience with unsold.com I had a reservation and three days before I was due to travel we were put in full lockdown due to C19. I emailed unsold.com with low expectations as I was fully aware of the terms and conditions when I booked. They permitted me to change the dates of my holiday. Thank you to the team at unsold.com

Date of experience: June 26, 2021
Kentucky
1 review
0 helpful votes
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These prices are unbelievable and I just had to take a chance.

Date of experience: June 26, 2021
Virginia
1 review
0 helpful votes
Follow Jocelyn G.
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I need to save money but be safe and enjoy my surroundings. So this sounds like a good deal for me.

Date of experience: June 26, 2021
California
1 review
0 helpful votes
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I have purchased two other locations with you as well! I have not traveled yet

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Value of package
June 25, 2021

Value of package. Easy of booking. Destination. And timing.

Date of experience: June 25, 2021
Washington
2 reviews
0 helpful votes
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See if it all works out and the hotel is in a good location and not a dump.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Can't wait to see what hotel this will be
Hopefully as good as some of the reviews

Date of experience: June 25, 2021
Iowa
1 review
0 helpful votes
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I was sketched out by how cheap it was then looked them up and they seem to be legit!

Date of experience: June 25, 2021
Australia
1 review
0 helpful votes
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Having already secured a sydney deal and booked and checked with the hotel that my booking was secured, I am more comfortable booking other getaways.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
Follow Lori G.
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5 Stars for "how would you rate your overall value so far?" I purchased from an ad in a game. This is taking a huge chance as there was little reason to trust this company with my info. If they had PayPal, I would have trusted it more.

Date of experience: June 25, 2021