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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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Not used this site before. Hopefully it's an exciting experience.
My wife wants to go to Quebec, and you offered a good deal
We cannot enter a checkin date on the website for a Banff vacation. We chose this site because of the price.
Easy.
You showed up on my screen Banff, price point, length of time to use
Would hate to see that great hotel gone. This is a great deal and I get to do my little part to save a historical landmark.
Great price, now let's see whether we can go when we want, and which hotel
Price is right for a place I like to visit sometime. Two years is enough time for some solution to Covid to arise. I will be glad to go somewhere but not USA or in airplane yet.
Seemed like a great deal and have been wanting to visit Quebec City
Anniversary gift to my wife... we will be travelling in October of 2020, thank you
Looks good. Hope it all works well. Looking forward to it
The price was amazing can't wait to take my daughter for a awesome holiday
I want to support the tourism industry in my own little way during this pandemic
Its not easy to say anything because I have not been to the place.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to [email protected]. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
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Thank you for your valuable feedback. This issue was resolved. If any other questions or concerns, you can contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us