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Unpub has a rating of 3.8 stars from 178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unpub most frequently mention customer service, seat selection and free trial. Unpub ranks 9th among Travel Deals sites.
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I will be candidate to this app and refers family and members to it
I didn't choose the insurance feature but it charged me for insurance anyway, which was awhole $44.44
Kim was able to help with my concern regarding name change and we received our confirmed tickets.
Easy to use! Affordable considering I bought it rather last minute.
You should learn from my mistake. Booking with them is a huge risk which I learned after booking. I was charged right away but my ticket was not confirmed until after few days and multiple calls. In that meantime, you can neither cancel nor make another booking because you are stuck with them. Then the airlines cancelled due to covid and now the refund have to come through unpub. I have been waiting for around two weeks for refund. It should not take more than 3-5 days. Then they charged my card without my permission for subscription which was cancelled during the trial. Ugh, I am so tired at this point.
So far so good. I will give you more information when I reach sfo.
Great except it added insurance that I didn't choose.
I found a great rate at this site but was a little leary that I would get the actual quote. Airline confirmation came quickly and unpub provided updates as the tickets were being confirmed. Overall very satisfied.
Will wait to see if I actually get the tickets at this price
Excellent I strongly recommend this for everyone. Hope I will use this in the near future
Untrained customer representatives, to be frank they don't know what they do, doesn't listen what customer says.
Easy to use. No hidden fees. All info clearly displayed to make transaction easy!
Easy to understand and navigate, very responsive confirmation emails.
Let me start by saying sometime the $50-$80.00 discount you get is not worth the hassle. First of all, their support line is based in India. So, there is that. When I had to make a changes to my tickets due to some immigration related issue I had to call 2-3 times a day for every single day. At first they said they could not do a change and when they did they said will charge additional $200.00. I could not get a supervisor on the phone. When I did, this guy was so RUDE and aggressive. No customer service sense at all. I also bought insurance they offer but can be only used incase anything goes wrong during the trip. Their credit card charging department is a 3rd party company with California number but again based in India. I was so sure my identity or credit number will be stolen the whole time I was dealing with them.
At the end the trip worked out okay and I waited a month to write this review because I did not want anything to happen to trip.
ONLY buy ticket from them if you are not going to make any changes at all. They bull$#*! subscription they sell is worthless better off Kayak and Priceline.
They charged me a premium plan and canceled all bonuses in a month. I called them and sent emails they ignored me. Afterward, I opened a case with a credit card agency to get my money back.
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