Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Unpub

Unpub

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Unpub?
grey stargrey stargrey stargrey stargrey star

Unpub Reviews Summary

Unpub has a rating of 3.8 stars from 178 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unpub most frequently mention customer service, seat selection and free trial. Unpub ranks 9th among Travel Deals sites.

service
61
quality
19

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Denise C.
Unfollow Denise C.
Share Review
Report Review

Good
January 30, 2022

Easy and worry free………………………………
Thanks you!———————-

Date of experience: January 30, 2022
Texas
1 review
0 helpful votes
Follow Mohammed M.
Unfollow Mohammed M.
Share Review
Report Review

It is easy to work with unpub
January 30, 2022

I will be candidate to this app and refers family and members to it

Date of experience: January 30, 2022
District of Columbia
1 review
0 helpful votes
Follow Jonny Q.
Unfollow Jonny Q.
Share Review
Report Review

Choosing features I didn't choose
March 1, 2022

I didn't choose the insurance feature but it charged me for insurance anyway, which was awhole $44.44

Date of experience: January 29, 2022
Washington
1 review
0 helpful votes
Follow Eileen J.
Unfollow Eileen J.
Share Review
Report Review

Quick response
January 24, 2022

Kim was able to help with my concern regarding name change and we received our confirmed tickets.

Date of experience: January 23, 2022
Massachusetts
1 review
0 helpful votes
Follow Gabrielle L.
Unfollow Gabrielle L.
Share Review
Report Review

Goof for a last minute flight
January 22, 2022

Easy to use! Affordable considering I bought it rather last minute.

Date of experience: January 21, 2022
California
1 review
0 helpful votes
Follow Bunty K.
Unfollow Bunty K.
Share Review
Report Review

Scam
February 20, 2022

You should learn from my mistake. Booking with them is a huge risk which I learned after booking. I was charged right away but my ticket was not confirmed until after few days and multiple calls. In that meantime, you can neither cancel nor make another booking because you are stuck with them. Then the airlines cancelled due to covid and now the refund have to come through unpub. I have been waiting for around two weeks for refund. It should not take more than 3-5 days. Then they charged my card without my permission for subscription which was cancelled during the trial. Ugh, I am so tired at this point.

Date of experience: January 20, 2022
Nepal
1 review
0 helpful votes
Follow Orlando J.
Unfollow Orlando J.
Share Review
Report Review

Incomplete
January 18, 2022

So far so good. I will give you more information when I reach sfo.

Date of experience: January 18, 2022
Arizona
1 review
0 helpful votes
Follow Cassandra D.
Unfollow Cassandra D.
Share Review
Report Review

Great except it added insurance that I didn't choose.

Date of experience: January 16, 2022
Germany
2 reviews
0 helpful votes
Follow Sara Y.
Unfollow Sara Y.
Share Review
Report Review

Great
January 14, 2022

Great and good and fast and also the price is law and convenience

Date of experience: January 14, 2022
District of Columbia
1 review
0 helpful votes
Follow Mirtha K.
Unfollow Mirtha K.
Share Review
Report Review

Excellent
January 14, 2022

Wonderful experience to choose they help me when I needed.

Date of experience: January 13, 2022
California
1 review
1 helpful vote
Follow Jose M.
Unfollow Jose M.
Share Review
Report Review

Fast, Efficient processing
January 7, 2022
Updated review

I found a great rate at this site but was a little leary that I would get the actual quote. Airline confirmation came quickly and unpub provided updates as the tickets were being confirmed. Overall very satisfied.

Date of experience: January 7, 2022

Will wait to see if I actually get the tickets at this...
January 6, 2022
Previous review

Will wait to see if I actually get the tickets at this price

Date of experience: January 6, 2022
Georgia
1 review
0 helpful votes
Follow Lily F.
Unfollow Lily F.
Share Review
Report Review

Good
January 4, 2022

Solid experience. Easy to navigate. Unexpectedly inexpensive.

Date of experience: January 4, 2022
North Carolina
1 review
0 helpful votes
Follow ranjita G.
Unfollow ranjita G.
Share Review
Report Review

Excellent
January 4, 2022

Excellent I strongly recommend this for everyone. Hope I will use this in the near future

Date of experience: January 3, 2022
Washington
1 review
0 helpful votes
Follow Leela Krishna G.
Unfollow Leela Krishna G.
Share Review
Report Review

Untrained customer representatives, to be frank they don't know what they do, doesn't listen what customer says.

Unpub attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Georgia
1 review
0 helpful votes
Follow Almira K.
Unfollow Almira K.
Share Review
Report Review

Easy to use. No hidden fees. All info clearly displayed to make transaction easy!

Date of experience: December 27, 2021
Canada
1 review
0 helpful votes
Follow Renz T.
Unfollow Renz T.
Share Review
Report Review

Quick and Easy
December 23, 2021

Easy to understand and navigate, very responsive confirmation emails.

Date of experience: December 23, 2021
Texas
1 review
0 helpful votes
Follow TAMARA K.
Unfollow TAMARA K.
Share Review
Report Review

Great experience so far
December 17, 2021

Customer very good and good deals on flights also.

Date of experience: December 17, 2021
New Jersey
1 review
0 helpful votes
Follow Sang M.
Unfollow Sang M.
Share Review
Report Review

12/16/22
December 16, 2021

Organized and efficient. East to use and transparent in pricing.

Date of experience: December 15, 2021
New York
1 review
0 helpful votes
Follow Kawsar A.
Unfollow Kawsar A.
Share Review
Report Review

Let me start by saying sometime the $50-$80.00 discount you get is not worth the hassle. First of all, their support line is based in India. So, there is that. When I had to make a changes to my tickets due to some immigration related issue I had to call 2-3 times a day for every single day. At first they said they could not do a change and when they did they said will charge additional $200.00. I could not get a supervisor on the phone. When I did, this guy was so RUDE and aggressive. No customer service sense at all. I also bought insurance they offer but can be only used incase anything goes wrong during the trip. Their credit card charging department is a 3rd party company with California number but again based in India. I was so sure my identity or credit number will be stolen the whole time I was dealing with them.

At the end the trip worked out okay and I waited a month to write this review because I did not want anything to happen to trip.

ONLY buy ticket from them if you are not going to make any changes at all. They bull$#*! subscription they sell is worthless better off Kayak and Priceline.

Unpub attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Hawaii
9 reviews
12 helpful votes
Follow Vitalii L.
Unfollow Vitalii L.
Share Review
Report Review

SCAM
December 3, 2021

They charged me a premium plan and canceled all bonuses in a month. I called them and sent emails they ignored me. Afterward, I opened a case with a credit card agency to get my money back.

Date of experience: December 3, 2021