Airlines Ticket Fare DBA of TravelopodReviews 1,239

I booked a roundtrip ticket for my wife and my 4 month old infant. I contacted them for change of ticket on their return journey. Every time I call, they say we will be transferring to corresponding department. Each time there will be a reson with out any solutions like Airline office is closed or there is huge call volume. We will get back to you. But no one will get back to you. So, if any one in a situation for changing their ticket for some reason, travelopd is worst and you book directly with the airlines even if its 200$ extra. I hate travelopd who is such a irresponsive to the customer. All full of liars. Dont ever trust them. It is my honest and sincere opinion expressed out of frustration.

Worst ever experience

- I got tickets booked through travelopod but too much effort involved
- "Aditi / Sahil / Parichay" - No one replying to my mails and hence I am not left with any option rather than sharing it here, hope they read now.
- They committed me ticket amount as 1060 and charged my card 1075 for one ticket, so 30$ extra charged for 2 tickets.
- They said I would get a refund within 5 days, but no refunds happened, when I followed up again I was told, refunds can not be processed on credit card to I need to provide them account details which I sent right away, a confirmation mail followed and stated refund in 48-72 hours.
- Nothing happened after that, I reached out to them many times over email, no replies
- Had chat with "Parichay", he said I will get a call with in 4 hours to confirm on status sadly no calls, now I have sent them mail again, dont have high hopes with the customer care, worst people i have interacted with...

Stay away. Stay away... My wife had booked a round trip ticket for $1500 with one check in bag free and she was told second bag shouldn't cost more than $100 but she ended up paying $2000 for the trip. She was charged twice for the second bag. The same thing repeated while coming back. I raised a concern with the customer service and provided with them payment receipts. I was told they will talk to the airlines and help get the money refunded but that didn't happen. Two months later my wife was told they(Travelopod) are not responsible for extra charges so the money wont be refunded. I don't understand how in the world your are not responsible for extra charges when you booked my ticket? You get no help but pay more if you run into any such problems. My sincere advise is stay away from Travelopod.com and have a better travel experience.