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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Can you please send me the certification proving this purse is a real Louis Vuitton handbag!

Date of experience: July 21, 2022
Michigan
1 review
0 helpful votes
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The most amazing seller to deal with. Bag is better than described. Seller followed up and was very responsive. Highly recommend to anyone.

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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Good
July 21, 2022

Good very satisfied with ordering and deli every top notch

Date of experience: July 21, 2022
New York
1 review
0 helpful votes
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Preowned
July 21, 2022

Great pre-owned merchandise. Bag is in excellent condition

Date of experience: July 21, 2022
Florida
1 review
0 helpful votes
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Beautiful just as described!
July 21, 2022

Seller shipped out in a timely manner, complete with tracking number. The ring was exactly as described and beautiful. This is my third purchase on Tradesy, and I don't plan on stopping anytime soon!

Date of experience: July 21, 2022
Illinois
1 review
0 helpful votes
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Great Sell.
July 21, 2022

I was able to get the shoe for the right payment method I was looking for.

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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Mishon Flanigan
July 21, 2022

Beautiful! Just what i've wanted for a couple years! I'll truly enjoy caring it!

Thanks again!

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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Disappointed
August 20, 2022

Not what I ordered based on the description as listed under the "condition" section on the listing

Date of experience: July 21, 2022
dev o. — Tradesy Rep
over a year old

Hi Sandract,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy.

Please know we do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

California
1 review
0 helpful votes
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Great communication
July 21, 2022

Seller was very quick to respond to all messages. Easy to work with.

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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Excellent communication! Item was exactly as described! Super past shipping

Date of experience: July 21, 2022
California
1 review
0 helpful votes
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First time Purchase on Tradesy
August 20, 2022

Expensive D&G crossbody handbag Delivery arrived on time!
However, Not impressed with shipping! For such an expensive purchase NOT IMPRESSED WITH EXCESSIVE packaging which basically consisted of over wrapped plain paper and not in the original box!

The packing now gives me PAUSE… is my D&G purchase an Authenticated purchase!

Date of experience: July 21, 2022
dev o. — Tradesy Rep
over a year old

Hi Etta,

We recently reviewed your feedback and wanted to follow up with you.

We are so sorry for any concern due to the packaging of your recent purchase. Please know items come directly from the seller, meaning their closet or storage unit etc. That said, if you have any further concerns regarding the authenticity of your purchase you can always call us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you in opening an Authentication Inspection.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Texas
1 review
0 helpful votes
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Shipping
July 21, 2022

I was hesitant about ordering at first, as I thought the item wouldn't be delivered in time. However, it was delivered sooner than expected. Right in time for my vacation! Thank you!

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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Fast
July 21, 2022

I finally ordered my dream purse and it was delivered by the estimate date, which was super fast! So excited.

Date of experience: July 20, 2022
Pennsylvania
1 review
0 helpful votes
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Wonderful Bag
July 20, 2022

I love my bag! Communication on order and shipping was excellent. Bag arrived as described.

Date of experience: July 20, 2022
Florida
1 review
0 helpful votes
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Beautiful bag
July 20, 2022

Buying was a pleasure. The backpack is beautiful and in perfect condition. I love it. Thank you

Date of experience: July 20, 2022
Illinois
1 review
0 helpful votes
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Excellent Experience
July 20, 2022

Found a pair of my favorite booties that were discontinued by Aquatalia.
They were exactly as the description said "New In Box Never Worn", delivered promptly and at an amazing price.
My first time on Tradesy I will definitely be on their Site again!

Date of experience: July 20, 2022
Indiana
1 review
0 helpful votes
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Great Transaction
July 20, 2022

Quick delivery and the sunglasses are just as described. Thank you!

Date of experience: July 20, 2022
Wisconsin
1 review
0 helpful votes
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Yay tradesy!
July 20, 2022

I found my dream bag on here for the low. She arrived quickly, in perfect amazing condition

Date of experience: July 20, 2022
Alabama
1 review
0 helpful votes
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Quick and easy
July 20, 2022

The seller was very honest and quick with shipping my item. Very fortunate I got to work with them. I love my bag! Thank you so much!

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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Fast delivery
July 19, 2022

A beautiful bag, looks brand new. Thank you. Oh and super speedy delivery

Date of experience: July 19, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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